Truth, Lies and Work

81: How to deal with angry people, with Dr Martin @TheAngerProfessor


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Today we dive deep into the psychology of anger with Dr. Ryan Martin, also known as the Anger Professor. Dr. Martin shares his extensive research on anger, its effects, and practical strategies for managing angry people.

Join hosts Leanne Elliott, a business psychologist, and Al Elliott, a business owner, as they explore how to harness anger for positive change.

Key Points from This Episode:
  • The Myth of Catharsis: Dr. Martin debunks the common belief that venting anger through physical aggression is beneficial. He explains why this approach can actually increase aggression and anger in the long term.
  • Understanding Anger: Anger is an emotional response that can lead to a desire to lash out, but it is distinct from aggression. Dr. Martin highlights the importance of recognising anger’s role in our lives and the difference between feeling angry and acting aggressively.
  • The Role of Genetics and Environment: Both genetics and environmental factors, such as upbringing and social modelling, play a significant role in how individuals experience and express anger.
  • Gender Differences in Expressing Anger: Men and women experience anger similarly in terms of frequency and intensity, but they tend to express it differently due to societal norms and upbringing.
  • Strategies for Managing Anger: Dr. Martin offers practical advice on how to manage anger effectively, including preparing for potentially anger-inducing situations, reflecting on past angry encounters, and practicing non-complementary responses to de-escalate situations.
  • The Positive Aspects of Anger: While often viewed negatively, anger can have positive effects, such as fostering team cohesion or motivating political action, when channeled appropriately.
  • Dealing with Angry People: Understanding the reasons behind someone’s anger and employing empathy and strategic communication can help manage tense situations and potentially transform anger into constructive outcomes.
    Episode Highlights:
    • [00:00:00] Dr. Ryan Martin discusses the ineffectiveness of cathartic aggression.
    • [00:02:01] Introduction to the episode and hosts.
    • [00:05:26] Dr. Ryan Martin shares his background and focus on anger research.
    • [00:10:46] Exploring the causes of anger and its expression.
    • [00:17:09] The distinction between being angry and being an angry person.
    • [00:22:24] Practical advice for managing personal anger and dealing with angry others.
    • [00:34:56] Dispelling common myths about anger and its management.
    • [00:37:47] Dr. Martin’s journey to becoming the Anger Professor and his use of social media to educate on anger management.
    • Recommended Resources:
      • How to Deal with Angry People by Dr. Ryan Martin - A comprehensive guide to understanding and managing anger in oneself and others.
      • Why We Get Mad: How to Use Your Anger for Positive Change by Dr. Ryan Martin - Explores the science of anger and how it can be a force for positive change.
        Connect with Our Guest:
        • Follow Dr. Ryan Martin on TikTok, Instagram, Facebook, and Twitter @TheAngerProfessor
        • Visit AllTheRageScience.com for more resources on anger management and Dr. Martin’s work.

        • This episode sheds light on the complex emotion of anger and offers valuable insights into managing it effectively. Whether you’re dealing with your own anger or navigating challenging interactions with angry people, Dr. Ryan Martin’s expertise provides a path toward understanding and positive change.

          Join us next week for another engaging episode of Truth, Lies, and Workplace Culture, where we continue to explore the science of human behaviour and how it impacts workplace culture.

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