Episode Highlights:

• Gio and Jamie discuss customer experience levels and the challenges in the coworking industry's service sector.
• David Arraya talks about service and profitability in hospitality, and the delicate balance needed for success.
• The role of technology in hospitality is examined, along with maintaining the essential human touch.
• Insights into effective team dynamics are shared, highlighting the importance of leveraging individual strengths.
• A deep dive into the necessity of human connection in an era increasingly driven by technology.
• The importance of living mindfully and the impactful potential of businesses grounded in purpose.

Resources Mentioned in this Podcast:

David on LinkedIn

DeLozier Group website

Connect with your Hosts:

Connect with Giovanni on LinkedIn

Connect with Jamie on LinkedIn

Find Jamie on the Everything Coworking Podcast