Flex Uncensored - A Coworking Podcast

In this episode, Giovanni sits down with Ryan Harris, the largest franchisee of Intelligent Office, to explore his journey from biotech to scaling multiple Intelligent Office locations. Ryan shares his unique story of joining the family business and how his background has shaped his approach to running a successful franchise. We dive deep into his growth strategies, working with family, and managing a wide range of client needs. Whether you're curious about scaling a business or learning more about the franchise world, this episode is packed with valuable insights.

What you'll learn:

• Ryan's transition from biotech to Intelligent Office and how he scaled to six locations.

• The dynamics of working with family and how they each bring different skill sets to the table.

• Managing diverse client needs in the flexible office industry and providing tailored services.

• Growth strategies for Intelligent Office, including future plans for expansion.

• The importance of integrity, perseverance, and resourcefulness in business.

Resources Mentioned in this Podcast:

• Ryan on LinkedIn

• Intelligent Office website

Connect with your Hosts:

Connect with Giovanni on LinkedIn

Connect with Jamie on LinkedIn

Find Jamie on the Everything Coworking Podcast

 

In this episode, Gio and I sat down with Eric Gutierrez, US Sales Manager at Accessia, to discuss how technology is transforming the coworking experience. From door access to advanced location services, Eric shares how his team is helping operators enhance member experience and streamline space usage. Whether you’re a coworking operator or a tech enthusiast, this conversation is packed with insights into the future of flexible workspaces.

We talked about:

• From Door Access to Location Services: How Accessia goes beyond simply opening doors by automating space usage tracking and booking.

• Member Experience Optimization: The importance of seamless access and how it impacts coworking operators and members alike.

• The Power of Hospitality: Why first impressions and the front desk experience are critical to coworking success.

• Innovating the Coworking Tech Stack: Eric talks about integrating Accessia’s technology with existing coworking management platforms for a frictionless experience.

• Challenges of Growth: How Accessia is supporting both small operators and large enterprises in the ever-evolving coworking landscape.

Resources Mentioned in this Podcast:

Eric on LinkedIn

Accessia website

Connect with your Hosts:

Connect with Giovanni on LinkedIn

Connect with Jamie on LinkedIn

Find Jamie on the Everything Coworking Podcast

In this episode, Gio and I welcome Tom Bruister, Chief Revenue Officer at LiquidSpace. Tom shares his experience from his time at WeWork and beyond, offering unique insights into the evolving flex space industry.

What you'll learn:

• Tom’s journey from leading enterprise business at WeWork to his current role at LiquidSpace.

• How the pandemic has reshaped enterprise demand for flexible workspace solutions.

• The innovative approach LiquidSpace is taking to meet the needs of large enterprise clients through their managed service solution, AltSpace.

• How data-driven insights are informing real estate strategies for enterprises in the new world of work.

• The personal side of Tom, balancing life as a father of young children with his professional responsibilities.

Resources Mentioned in this Podcast:

Tom on LinkedIn

LiquidSpace website

Connect with your Hosts:

Connect with Giovanni on LinkedIn

Connect with Jamie on LinkedIn

Find Jamie on the Everything Coworking Podcast

Get ready to dive deep into the world of coworking marketing with Kevin Whelan, marketing advisor, educator, and consultant at Everspaces.

In this episode, Gio and I dive into Kevin’s journey into the coworking industry and how he helps coworking spaces make smart marketing decisions that drive success. 

We talked about:

• Kevin Whelan’s journey from website building to becoming a top marketing consultant in the coworking industry.

• How to position your coworking space in a competitive market and attract the right members.

• The importance of flexibility and amenities in today’s coworking landscape.

• Strategies for scaling a coworking business from a single location to multiple sites.

• The evolving role of marketing in the coworking industry and how to stay ahead of the curve.

Resources Mentioned in this Podcast:

• Kevin on LinkedIn

• Everspaces website

Connect with your Hosts:

Connect with Giovanni on LinkedIn

Connect with Jamie on LinkedIn

Find Jamie on the Everything Coworking Podcast

 

In this episode, we sit down with Trent Oswalt, who takes us through his unique career path from a youth pastor to a key player in the coworking and commercial real estate industry. Trent shares his experiences at Common Desk, Industrious, and now, Hines, where he’s helping shape the future of hybrid leasing. This conversation is packed with insights on the evolution of coworking, the importance of relationships, and the innovative strategies Hines is using to stay ahead in a competitive market.

What you'll learn:

• How Trent transitioned from being a youth pastor to a leader in coworking and hybrid leasing.

• The critical role of broker relationships in scaling coworking spaces and hybrid office solutions.

• The impact of spec suites and short-term leasing on attracting enterprise clients.

• How Hines leverages its real estate portfolio to offer a seamless growth path for companies.

• The surprising connections between coworking, hospitality, and sales—and what it all means for the future of office spaces.

Resources Mentioned in this Podcast:

• Trent on LinkedIn

• Hines website

Connect with your Hosts:

Connect with Giovanni on LinkedIn

Connect with Jamie on LinkedIn

Find Jamie on the Everything Coworking Podcast

 

Ian Minor leveraged his deep hospitality background and his passion for innovation to lead the team that brought the coworking concept working from _ to the Hoxton Hotels.

• The Hoxton Hotels 
• Delightful experiences.
• Gorgeous, buzzy lobbies.
• On-point F&B.
• Community-engaged.

The hotel/coworking model is VERY compelling for those that want more than a desk and a chair inside of four sound-proofed walls.

And the business model more than works.

If you’re looking for the “what’s next” in coworking, this episode is for you.

Resources Mentioned in this Podcast:

• Ian Minor on LinkedIn
• Working_from website
• Neospace website

Connect with your Hosts:

Connect with Giovanni on LinkedIn

Connect with Jamie on LinkedIn

Find Jamie on the Everything Coworking Podcast

In this episode, we cover:

• Understanding SBA Loans: Katelyn provides an overview of what SBA loans are, the different types available, and the benefits they offer, especially for coworking space operators.

• Richie’s SBA Loan Journey: Richie shares his personal experience with SBA loans, detailing the challenges he faced and how Byline Bank's support made a significant difference.

• Key Considerations for Securing SBA Loans: Learn about the essential documentation and preparation needed when applying for an SBA loan, including business plans, projections, and financials.

• The Role of Banks in the SBA Process: Katelyn explains the importance of working with a preferred lender like Byline Bank, which can streamline the approval process and offer creative financing solutions.

• Tips for Coworking Operators: Practical advice on how to structure your real estate deals and prepare for SBA loan applications to increase your chances of securing the necessary funding.

Resources Mentioned in this Podcast:

• Katelyn on LinkedIn

• Byline Bank website

• Richie on LinkedIn

Connect with your Hosts:

Connect with Giovanni on LinkedIn

Connect with Jamie on LinkedIn

Find Jamie on the Everything Coworking Podcast

 

In this episode, Gio and I sit down with Tim Hasse, founder and CEO of General Provision, to dive deep into the world of coworking and the unique challenges of running a business remotely. Tim shares his journey from being a tech entrepreneur to creating vibrant coworking spaces in South Florida, all while living in Nashville. If you’re curious about the intersection of hospitality and coworking, or looking for inspiration on building community-driven spaces, this episode is for you.   We talked about:

• Navigating Remote Leadership: Tim Hasse shares his experience of living in Nashville while managing his coworking spaces in South Florida. He emphasizes the importance of building a strong team and leveraging technology to maintain operational efficiency from a distance.
• From Reluctance to Industry Advocate: Initially hesitant to join the coworking scene, Tim discusses how he was encouraged by peers to immerse himself in the industry, eventually becoming an advocate for community and collaboration within coworking spaces.
• Creating a Branded Experience: Tim delves into the importance of branding in coworking. He explains how General Provision’s unique brand and community focus attract a younger demographic and foster a sense of belonging among members.
• Hospitality-Driven Coworking: We explore how General Provision integrates hospitality into their coworking model, from providing personalized services to hosting engaging events, making their spaces more than just places to work.
• Future Expansion and Innovation: Tim reveals his vision for the future of General Provision, including the concept of a beach club location, and how the hub-and-spoke model can cater to both urban cores and serene, getaway environments.

Resources Mentioned in this Podcast:

• Timothy on LinkedIn

• General Provision website

Connect with your Hosts:

Connect with Giovanni on LinkedIn

Connect with Jamie on LinkedIn

Find Jamie on the Everything Coworking Podcast

 

Meet Chiko Abengowe.

Discover the inspiring journey of Chiko Abengowe, founder of Perfect Office, as he shares his transition from staffing industry professional to owning 20 coworking locations in the DMV area.

From Tenant to Tycoon: Learn how Chiko’s entrepreneurial spirit and a knack for problem-solving led him to create his first coworking space, eventually expanding to a thriving network of locations.

Unique Business Model: Explore the diverse offerings of Perfect Office, catering to entrepreneurs from various industries, including beauty, healthcare, and professional services, and how this model stands out in the coworking market.

Team and Culture: Hear about Chiko’s innovative team culture, including monthly and annual incentives, gamification of sales, and the impact of a motivated and passionate workforce on business growth.

Challenges and Triumphs: Gain insights into the challenges Chiko faced, from securing funding and managing multiple businesses to creating a supportive environment for entrepreneurs, and how he overcame them to achieve remarkable success.

Resources Mentioned in this Podcast:

• Chiko on LinkedIn

• Perfect Office Solutions website

Connect with your Hosts:

Connect with Giovanni on LinkedIn

Connect with Jamie on LinkedIn

Find Jamie on the Everything Coworking Podcast

 

• From Suburbs to City Center: Discover how Beth DeGraffenreid, founder of Essential Offices, transitioned her coworking business from the suburbs to the bustling heart of Oklahoma City​​.
• Evolving with the Times: Beth shares her journey of continuously adapting Essential Offices' business model and revenue streams to meet changing market demands and economic challenges​​.
• Community and Hospitality: Learn about Beth’s commitment to creating a welcoming environment that makes clients look good in front of their customers, a strategy that has led to high retention and long-term relationships​​.
• Strategic Growth: Explore the strategic moves Beth made, including building new spaces, rebranding, and enhancing service offerings, to expand and strengthen Essential Offices' presence​​.
• Personal Insights: Get a glimpse into Beth’s personal life, balancing her role as a business leader with being a grandmother and caretaker, all while maintaining her passion for coworking​​.

Resources Mentioned in this Podcast:

• Beth on LinkedIn

• Essential Offices website

Connect with your Hosts:

Connect with Giovanni on LinkedIn

Connect with Jamie on LinkedIn

Find Jamie on the Everything Coworking Podcast