In this three-part series, Professor Mark Creamer chats with emergency medicine and psychiatry experts about mental health crises. Join Mark and his guests as they share valuable tips and strategies to effectively manage and/or avert a mental health crisis and explore how best to mitigate the negative impact they may have on practitioners.

In the third and final episode hear from Dr Jacqueline Huber, staff specialist and clinical lead for psychiatry in the emergency department at St Vincent’s Hospital in Sydney; and Dr Clare Skinner, President of the Australasian College for Emergency Medicine.

Mark, Jacqueline and Clare discuss practitioner burnout in Australian emergency healthcare settings, including what can be done on individual and systemic levels to manage it. They explore the importance of psychological safety and the prevalence of conflict in the workplace. Our host and guests identify the potential negative impacts of conflict, as well as opportunities for deeper understanding; sharing tips to manage conflict between teams and strategies for leaders to promote psychological safety in emergency departments.

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