In the buildup to the 2019 NALA Conference & Expo, host Carl Morrison talks with NALA president Jill Francisco to discuss why NALA is a valuable resource to paralegals, how paralegals can participate in leadership, and what obstacles NALA and the paralegal community will face in the coming years. As Jill prepares for the conclusion of her tenure as President in 2020, they also look back on her career path, her leadership style, and what legacy she hopes to leave.

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