Aesthetically Speaking: Plastic Surgery & Med Spa Marketing presented by Nextech

Coding and billing pro John Gwin shares the most useful key performance indicators (KPIs) to help your practice grow and succeed. 
Hear John’s money-saving insights on:

• Advice for dealing with the complexities of insurance billing
• The need for strong financial controls and regular checks on your accounts
• How to decide whether your practice should accept insurance or focus on cash pay services
• How to protect your practice from risks like embezzlement and fraud
• Why it's crucial to stay on top of your practice's finances and plan ahead for potential challenges

About John Gwin

John Gwin is the CEO and co-founder of The Auctus Group, a revenue cycle management consultancy. With experience in medical billing and practice management, John brings his entrepreneurial spirit and passion for leadership to drive growth and development at The Auctus Group.

Follow John on LinkedIn

Learn more about The Auctus Group

Host
Robin Ntoh, VP of Aesthetics
Nextech

Guest
John Gwin, CEO
The Auctus Group

Presented by Nextech, Aesthetically Speaking delves into the world of aesthetic practices, where art meets science, and innovation transforms beauty.

With our team of experts we bring you unparalleled insights gained from years of collaborating with thousands of practices ranging from plastic surgery and dermatology to medical spas. Whether you're a seasoned professional or a budding entrepreneur, this podcast is tailored for you.

Each episode is a deep dive into the trends, challenges, and triumphs that shape the aesthetic landscape. We'll explore the latest advancements in technology, share success stories, and provide invaluable perspectives that empower you to make informed decisions.

Expect candid conversations with industry leaders, trailblazers and visionaries who are redefining the standards of excellence. From innovative treatments to business strategies, we cover it all.

Our mission is to be your go-to resource for staying ahead in this ever-evolving field. So if you're passionate about aesthetics, eager to stay ahead of the curve and determined to elevate your practice, subscribe to the Aesthetically Speaking podcast.

Let's embark on this transformative journey together where beauty meets business.

About Nextech

Industry-leading software for dermatology, medical spas, ophthalmology, orthopedics, and plastic surgery at https://www.nextech.com/ 

Follow Nextech on Instagram @nextechglow

From his nearly two decades of experience helping aesthetic practices, Glen Holden from CareCredit (a Synchrony company) shares valuable insights for increasing revenue including:

• The best time to talk about financing with patients
• How to present financing as a payment option
• Benefits of integrating financing options like CareCredit into your practice
• The importance of training staff to have smooth conversations with patients about payment options

About Glen Holden

As the Vice President of Strategic Technology Partnerships at Synchrony, Glen Holden accelerates the growth of health and wellness products, including CareCredit.

Follow Glen on LinkedIn

Learn more about Synchrony

Learn more about CareCredit

Host
Robin Ntoh, VP of Aesthetics
Nextech

Guest
Glen Holden, VP of Strategic Technology Partnerships
Synchrony (CareCredit)

Presented by Nextech, Aesthetically Speaking delves into the world of aesthetic practices, where art meets science, and innovation transforms beauty.

With our team of experts we bring you unparalleled insights gained from years of collaborating with thousands of practices ranging from plastic surgery and dermatology to medical spas. Whether you're a seasoned professional or a budding entrepreneur, this podcast is tailored for you.

Each episode is a deep dive into the trends, challenges, and triumphs that shape the aesthetic landscape. We'll explore the latest advancements in technology, share success stories, and provide invaluable perspectives that empower you to make informed decisions.

Expect candid conversations with industry leaders, trailblazers and visionaries who are redefining the standards of excellence. From innovative treatments to business strategies, we cover it all.

Our mission is to be your go-to resource for staying ahead in this ever-evolving field. So if you're passionate about aesthetics, eager to stay ahead of the curve and determined to elevate your practice, subscribe to the Aesthetically Speaking podcast.

Let's embark on this transformative journey together where beauty meets business.

About Nextech

Industry-leading software for dermatology, medical spas, ophthalmology, orthopedics, and plastic surgery at https://www.nextech.com/ 

Follow Nextech on Instagram @nextechglow

Dr. Michael Edwards is a board certified plastic surgeon, a lifelong learner, a leader, and a longtime champion of patient education. 

For those who believe delivering the best possible consultation is the single most important factor for practice success, hear Dr. Edwards’ essential advice, including: 

• How to truly listen to patients and not just wait to speak
• The first thing you should do before you invest in technology or software 
• Why patient safety should always be a top priority 
• The importance of including staff in training and implementation of anything new

About Dr. Michael Edwards

Dr. Michael Edwards is recognized as one of America's and Las Vegas' top plastic surgeons and served as ASAPS president in 2014. He is a trusted expert in breast revision, breast augmentation, breast reduction, and breast lift.

Learn more about Las Vegas plastic surgeon Dr. Michael Edwards

Follow Dr. Edwards on Instagram @drmedwards

Learn more about TouchMD 

Host
Tyler Terry, Director of Sales, MedSpa at Nextech

Guest

Michael Edwards, MD, FACS
Plastic Surgery Vegas

Presented by Nextech, Aesthetically Speaking delves into the world of aesthetic practices, where art meets science, and innovation transforms beauty.

With our team of experts we bring you unparalleled insights gained from years of collaborating with thousands of practices ranging from plastic surgery and dermatology to medical spas. Whether you're a seasoned professional or a budding entrepreneur, this podcast is tailored for you.

Each episode is a deep dive into the trends, challenges, and triumphs that shape the aesthetic landscape. We'll explore the latest advancements in technology, share success stories, and provide invaluable perspectives that empower you to make informed decisions.

Expect candid conversations with industry leaders, trailblazers and visionaries who are redefining the standards of excellence. From innovative treatments to business strategies, we cover it all.
Our mission is to be your go-to resource for staying ahead in this ever-evolving field. So if you're passionate about aesthetics, eager to stay ahead of the curve and determined to elevate your practice, subscribe to the Aesthetically Speaking podcast.

Let's embark on this transformative journey together where beauty meets business.

About Nextech

Industry-leading software for dermatolgy, medical spas, ophthalmology, orthopedics, and plastic surgery at https://www.nextech.com/ 

Follow Nextech on Instagram @nextechglow

A new FTC rule banning non-compete agreements goes into effect this September. While this rule might be better for workers, it raises new questions for practice owners about hiring and retaining valuable staff. 

With Nextech VP of Aesthetics Robin Ntoh and two of the aesthetic industry’s most experienced practice management consultants, Amy Anderson and Mara Shorr, we look closely at the reasons someone might think the grass is greener somewhere else and discuss what really motivates a valuable team member to stay. 

Guests 

Amy Anderson, Co-Founder
BrinsonAnderson Consulting

In her 20+ year career, Amy Anderson has worn virtually every hat, from front desk receptionist, prior authorizations, billing and accounts receivables, to management, human resources, strategic marketing, and business administration. She intimately understands what it takes to run a practice. Her passion is to coach her clients into becoming the best version of themselves.

Connect with Amy on Instagram @amyandersonmba
Connect with Amy on LinkedIn 

Mara Shorr, Consultant
BrinsonAnderson Consulting

Mara Shorr has 15 years of experience guiding aesthetic practices across toward their strongest operational, administrative, and financial health. She has served as an editorial board member for DERMASCOPE magazine, writes for numerous aesthetic industry publications, and is a respected international speaker and key opinion leader for nearly a dozen aesthetic industry conferences annually, as well as a proud textbook chapter author for The Business of Plastic Surgery: Volume 2.

Connect with Mara on Instagram @marashorr
Connect with Mara on LinkedIn   

Links 

FTC Announces Rule Banning Noncompetes 

Learn more about Brinson Anderson & download the Brinson Anderson new practice startup checklist

Follow Brinson Anderson on Instagram @brinsonandersonconsulting

====

Presented by Nextech, Aesthetically Speaking delves into the world of aesthetic practices, where art meets science, and innovation transforms beauty.

With our team of experts we bring you unparalleled insights gained from years of collaborating with thousands of practices ranging from plastic surgery and dermatology to medical spas. Whether you're a seasoned professional or a budding entrepreneur, this podcast is tailored for you.

Each episode is a deep dive into the trends, challenges, and triumphs that shape the aesthetic landscape. We'll explore the latest advancements in technology, share success stories, and provide invaluable perspectives that empower you to make informed decisions.

Expect candid conversations with industry leaders, trailblazers and visionaries who are redefining the standards of excellence. From innovative treatments to business strategies, we cover it all.

Our mission is to be your go-to resource for staying ahead in this ever-evolving field. So if you're passionate about aesthetics, eager to stay ahead of the curve and determined to elevate your practice, subscribe to the Aesthetically Speaking podcast.

Let's embark on this transformative journey together where beauty meets business.

About Nextech

Industry-leading software for dermatology, medical spas, ophthalmology, orthopedics, and plastic surgery at https://www.nextech.com/ 

Follow Nextech on Instagram at https://www.instagram.com/nextechglow/

The best brands don’t just keep up, they lead the way. But building a brand isn’t what you think it is.  Kaeli Lindholm talks with Tyler Terry about what’s required to build a brand that truly resonates and succeeds in the ultra-competitive medical aesthetics space.

Hear Kaeli’s insights on the future of the medaesthetic industry, from integrating wellness to leveraging new technologies and how she’s approaching issues that specifically impact female entrepreneurs. 

Links

Follow Kaeli on Instagram @kaeli.lindholm

Learn more about KLC Consulting and the ALT experience

Listen to the Fierce Factor Podcast 

Guest

Kaeli Lindholm, CEO of KLC Consulting

Kaeli Lindholm is CEO of KLC Consulting and Founder of the POP Aesthetic Leadership Academy, a 12 month business development incubator for women in aesthetics and wellness who are seeking to unleash their superpower through their business, team, and personal brand.  Her mission is to help 5,000 inspiring and intentional women cross the next million dollar milestone in their business in 2024.  

Learn more about Kaeli

Host

Tyler Terry, Director of Sales, MedSpa at Nextech

Presented by Nextech, Aesthetically Speaking delves into the world of aesthetic practices, where art meets science, and innovation transforms beauty.

With our team of experts we bring you unparalleled insights gained from years of collaborating with thousands of practices ranging from plastic surgery and dermatology to medical spas. Whether you're a seasoned professional or a budding entrepreneur, this podcast is tailored for you.

Each episode is a deep dive into the trends, challenges, and triumphs that shape the aesthetic landscape. We'll explore the latest advancements in technology, share success stories, and provide invaluable perspectives that empower you to make informed decisions.

Expect candid conversations with industry leaders, trailblazers and visionaries who are redefining the standards of excellence. From innovative treatments to business strategies, we cover it all.

Our mission is to be your go-to resource for staying ahead in this ever-evolving field. So if you're passionate about aesthetics, eager to stay ahead of the curve and determined to elevate your practice, subscribe to the Aesthetically Speaking podcast.

Let's embark on this transformative journey together where beauty meets business.

About Nextech

Industry-leading software for dermatology, medical spas, ophthalmology, orthopedics, and plastic surgery at https://www.nextech.com/ 

Follow Nextech on Instagram @nextechglow

With any hot new treatment, speed is everything. Getting started is not easy, however, and requires strategic planning. 

Judy Kozlicki, director of medical aesthetics at Skytale Group, rode a rocket ship of growth during her tenure with Lifetime Fitness leading the nationwide expansion into medical spas.

From this experience, Judy shares how to fit wellness into aesthetics and shares secrets from successful weight loss programs to help set your practice apart from competitors. 

About Judy Kozlicki

As the Director of Medical Aesthetics for Skytale Group, Judy Kozlicki has a deep understanding of the medical aesthetics space. She gets to know each client's practice individually, identifies the opportunities for growth, adapts best practices, and works alongside owners to bring their vision to fruition. Judy has held executive-level positions in solo practices, small group practices, and large-scale national med spa operations for over 17 years. 

Links

Learn more about Skytale Group

Host

Robin Ntoh, VP of Aesthetics

Presented by Nextech, Aesthetically Speaking delves into the world of aesthetic practices, where art meets science, and innovation transforms beauty.

With our team of experts we bring you unparalleled insights gained from years of collaborating with thousands of practices ranging from plastic surgery and dermatology to medical spas. Whether you're a seasoned professional or a budding entrepreneur, this podcast is tailored for you.

Each episode is a deep dive into the trends, challenges, and triumphs that shape the aesthetic landscape. We'll explore the latest advancements in technology, share success stories, and provide invaluable perspectives that empower you to make informed decisions.

Expect candid conversations with industry leaders, trailblazers and visionaries who are redefining the standards of excellence. From innovative treatments to business strategies, we cover it all.

Our mission is to be your go-to resource for staying ahead in this ever-evolving field. So if you're passionate about aesthetics, eager to stay ahead of the curve and determined to elevate your practice, subscribe to the Aesthetically Speaking podcast.

Let's embark on this transformative journey together where beauty meets business.

About Nextech

Industry-leading software for dermatology, medical spas, ophthalmology, orthopedics, and plastic surgery at https://www.nextech.com/ 

Follow Nextech on Instagram @nextechglow

Live from the 2024 Medical Spa Show in Las Vegas, AmSpa founder and CEO Alex Thiersch shares fresh insights on the rapid growth of the industry and an exclusive preview of their upcoming State of the Industry Report. 

Twelve years ago, Alex’s work as an attorney helping a solo medical spa owner led him to establish AmSpa to offer essential guidance on compliance and safety for others within the industry. 

Since then, he and his team have introduced much needed resources for med spa owners including boot camps and courses for business, legal, and safety training.

With legislative work happening behind the scenes in every state to develop rules and regulations, often without the input of those in the medical aesthetics industry, Alex emphasizes the importance of staying organized and having a seat at the table as new laws are introduced.

About Alex Thiersch
While building his legal practice in business and employment law, Alex Thiersch identified a specific need for legal compliance education in the aesthetic market. He founded the American Med Spa Association (AmSpa). With over 3,000 members, AmSpa is one of the fastest growing and most sought-after resources in the aesthetic industry, and its website receives over 30,000 visits a month.

Links
Learn more about the American Med Spa Association

Learn more about AmSpa’s medical aesthetic training courses

Host
Tyler Terry, Director of Sales, MedSpa at Nextech

Guest
Alex Thiersch, Founder and CEO of AmSpa

Presented by Nextech, Aesthetically Speaking delves into the world of aesthetic practices, where art meets science, and innovation transforms beauty.

With our team of experts we bring you unparalleled insights gained from years of collaborating with thousands of practices ranging from plastic surgery and dermatology to medical spas. Whether you're a seasoned professional or a budding entrepreneur, this podcast is tailored for you.

Each episode is a deep dive into the trends, challenges, and triumphs that shape the aesthetic landscape. We'll explore the latest advancements in technology, share success stories, and provide invaluable perspectives that empower you to make informed decisions.

Expect candid conversations with industry leaders, trailblazers and visionaries who are redefining the standards of excellence. From innovative treatments to business strategies, we cover it all.

Our mission is to be your go-to resource for staying ahead in this ever-evolving field. So if you're passionate about aesthetics, eager to stay ahead of the curve and determined to elevate your practice, subscribe to the Aesthetically Speaking podcast.

Let's embark on this transformative journey together where beauty meets business.

About Nextech

Industry-leading software for dermatology, medical spas, ophthalmology, orthopedics, and plastic surgery at https://www.nextech.com/ 

Follow Nextech on Instagram @nextechglow

Recorded live at the 2024 Medical Spa Show in Las Vegas, Robin Ntoh and Tyler Terry debate the trending topics of this year’s meeting.

With the meteoric rise of new treatments like semaglutide for medical weight loss and IV therapy, there’s an opportunity for wellness and aesthetics to converge and help more patients both look and feel great.

Hear Robin and Tyler’s insights on: 

• Whether semaglutide is merely a trend or on its way to being a lasting staple 
• Should you fear AI or use it to your advantage?
• Advantages of providing end-to-end solutions through a single software platform vs. spending money on multiple solutions
• And more!

Hosts
Tyler Terry, Director of Sales, MedSpa 
Robin Ntoh, VP of Aesthetics

Presented by Nextech, Aesthetically Speaking delves into the world of aesthetic practices, where art meets science, and innovation transforms beauty.

With our team of experts we bring you unparalleled insights gained from years of collaborating with thousands of practices ranging from plastic surgery and dermatology to medical spas. Whether you're a seasoned professional or a budding entrepreneur, this podcast is tailored for you.

Each episode is a deep dive into the trends, challenges, and triumphs that shape the aesthetic landscape. We'll explore the latest advancements in technology, share success stories, and provide invaluable perspectives that empower you to make informed decisions.

Expect candid conversations with industry leaders, trailblazers and visionaries who are redefining the standards of excellence. From innovative treatments to business strategies, we cover it all.

Our mission is to be your go-to resource for staying ahead in this ever-evolving field. So if you're passionate about aesthetics, eager to stay ahead of the curve and determined to elevate your practice, subscribe to the Aesthetically Speaking podcast.

Let's embark on this transformative journey together where beauty meets business.

About Nextech

Industry-leading software for dermatology, medical spas, ophthalmology, orthopedics, and plastic surgery at https://www.nextech.com/ 

Follow Nextech on Instagram @nextechglow

Alan Fong (CTO) and Kevin Lemieux (VP of Development, Platform and AI) share an exclusive look into how AI helps aesthetic practices thrive. 

Dispelling fears and misconceptions, Nextech’s technology leaders  highlight how AI plays an increasingly meaningful role both behind the scenes in your everyday business and across each stage of the patient’s aesthetic journey.  

Guests 

Alan Fong
Chief Technology and Product Officer

Alan brings over 20 years of experience in executive leadership roles across healthcare, enterprise workload management, and telecommunications.  He holds a BASc in Computer Engineering from the University of Waterloo, beginning his career as an engineer, and quickly transitioning into executive leadership roles with notable success at PointClickCare, FleetComplete and Dealer-FX. In 2019, he was a finalist for Canadian CIO of the Year with iTAC.

Kevin Lemieux
VP of Development, Platform, and AI

With over 20 years of experience leading product, engineering, operations, and quality engineering teams around the world, Kevin is passionate about building scalable and highly performance and intuitive solutions that deliver emotional delight to millions of users.
Kevin started his career working with the consulting company Concero, designing and building solutions across the United States for companies such as Canon, Entrepreneur Magazine, and The Associates (now Citi).

Hosts
Tyler Terry, Director of Sales, MedSpa 
Robin Ntoh, VP of Aesthetics

Presented by Nextech, Aesthetically Speaking delves into the world of aesthetic practices, where art meets science, and innovation transforms beauty.

With our team of experts we bring you unparalleled insights gained from years of collaborating with thousands of practices ranging from plastic surgery and dermatology to medical spas. Whether you're a seasoned professional or a budding entrepreneur, this podcast is tailored for you.

Each episode is a deep dive into the trends, challenges, and triumphs that shape the aesthetic landscape. We'll explore the latest advancements in technology, share success stories, and provide invaluable perspectives that empower you to make informed decisions.

Expect candid conversations with industry leaders, trailblazers and visionaries who are redefining the standards of excellence. From innovative treatments to business strategies, we cover it all.

Our mission is to be your go-to resource for staying ahead in this ever-evolving field. So if you're passionate about aesthetics, eager to stay ahead of the curve and determined to elevate your practice, subscribe to the Aesthetically Speaking podcast.

Let's embark on this transformative journey together where beauty meets business.

About Nextech

Industry-leading software for dermatology, medical spas, ophthalmology, orthopedics, and plastic surgery at https://www.nextech.com/ 

Follow Nextech on Instagram at https://www.instagram.com/nextechglow/ 

Relying on TouchMD to connect with patients for over a decade, Dr. Joel Schlessinger tells us why he “can’t live without it,” from helping patients understand what to expect to chronicling their improvements after treatment.

Recorded live with Tyler Terry at the AAD annual meeting in San Diego. 

Request a demo of TouchMD 


Meet Dr. Joel Schlessinger


Follow Dr. Joel Schlessinger on Instagram


Follow LovelySkin on Instagram


Guests 
Dr. Joel Schlessinger, Board-Certified Dermatologist & Cosmetic Surgeon
Dr. Daniel Schlessinger, Mohs Surgery & Cosmetic Surgery Fellow at Northwestern University
Tyler Terry, Director of Sales, MedSpa 

Presented by Nextech, Aesthetically Speaking delves into the world of aesthetic practices, where art meets science, and innovation transforms beauty.

With our team of experts we bring you unparalleled insights gained from years of collaborating with thousands of practices ranging from plastic surgery and dermatology to medical spas. Whether you're a seasoned professional or a budding entrepreneur, this podcast is tailored for you.

Each episode is a deep dive into the trends, challenges, and triumphs that shape the aesthetic landscape. We'll explore the latest advancements in technology, share success stories, and provide invaluable perspectives that empower you to make informed decisions.

Expect candid conversations with industry leaders, trailblazers and visionaries who are redefining the standards of excellence. From innovative treatments to business strategies, we cover it all.

Our mission is to be your go-to resource for staying ahead in this ever-evolving field. So if you're passionate about aesthetics, eager to stay ahead of the curve and determined to elevate your practice, subscribe to the Aesthetically Speaking podcast.

Let's embark on this transformative journey together where beauty meets business.

About Nextech

Industry-leading software for dermatology, medical spas, ophthalmology, orthopedics, and plastic surgery at https://www.nextech.com/ 

Follow Nextech on Instagram at https://www.instagram.com/nextechglow/