If you've heard the term 'AI agents' but aren't quite sure what they actually are or how they could help you at work, this is the episode for you.

Our guest is Dominick Ng, Director of Engineering at Relevance AI, a platform that helps businesses build and deploy AI agents. Before joining the startup world, Dom spent nine years at Google, rising from software engineer to senior manager. He also holds a PhD in Computational Linguistics and won a Fulbright Scholarship to UC Berkeley.

What makes Dom such a brilliant guide for this topic is his ability to explain complex technology in human terms. As he puts it, agents are fundamentally about adding human-like decision making to automation — handling the qualitative judgments that previously only people could make.

In this conversation you'll hear:

•   A clear explanation of what agents actually are and why they're different from previous automation

•   Real examples of agents creating entirely new business possibilities that couldn't exist before

•   How to address privacy and security concerns when handing tasks to agents

•   Dom's advice for anyone feeling overwhelmed by all of this

Dom is refreshingly honest about both the opportunities and the concerns he has about AI's impact. His perspective on how humans and AI can work together — and the 'spark' that makes human creativity irreplaceable — is genuinely hopeful without being naive.

If you've been curious about agents but not sure where to start, this is the conversation you can thank us for later.

As this is our final episode of the year, we want to wish all our listeners Season's Greetings. Thank you for listening throughout the year, and we wish you a kind and fulfilling new year ahead.

Enjoy this episode with the ever-curious and articulate Dominick Ng...

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