What’s slowing down your contracting or construction business isn’t always obvious.

In this episode of Contractor Evolution, Danny Kerr sits down with Mark Wong to break down the hidden inefficiencies that quietly drain profit, capacity, and momentum inside a growing company. From admin bloat and paperwork to wasted field time and poor workflows, this conversation dives into how smarter systems can improve construction management without adding more chaos.

If you’ve been trying to grow but feel like your team is stuck in reactive mode, this episode will show you where to look first.

Mark shares practical insights on business automation, how to identify repeatable tasks worth fixing, and where AI for contractors can actually create leverage. Instead of replacing people, the best tools help your team move faster, reduce non-billable work, and improve the customer experience.