AOL Instant Messenger was, for years, one of the very best things on the internet. Before iMessage and WhatsApp, before Twitter and Facebook, AIM was simply how people talked to each other online. Maybe it was how you casually chatted up your crush; maybe it was how you and your banking coworkers got deals done. On this episode of Version History, David Pierce, Victoria Song, and author and journalist Kyle Chayka tell the story of the best messaging app ever — how it was created despite the wishes of AOL executives, how it took over the web, and why it didn’t last.

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