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Ambient AI is rapidly reshaping how clinicians document care, offering a powerful way to reduce administrative burden without disrupting the patient-physician relationship. In this AMA STEPS Forward® podcast, host Margaret Lozovatsky, MD, FAMIA, is joined by Kristin Jacob, MD, FACP, Medical Director, BeWellMED, and Physician and APP Well-Being at Corewell Health. Together, they explore how ambient AI works in real clinical settings, why Corewell Health decided to pilot the technology, and what it took to scale it from a small primary care pilot to more than 4,000 physicians and advanced practice providers. Dr. Jacob also shares candid insights on implementation strategy, clinician adoption, training and support models, and the measurable impact on physician well-being.

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▹ Reforming Medicare payment
▹ Fighting scope creep
▹ Fixing prior authorization
▹ Reducing physician burnout
▹ Making technology work for physicians

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Disclaimer

The AMA STEPS Forward® Podcast is for informational purposes only. The content is believed to be accurate as of the date of publication. Mention of a third-party organization, product, or service in the Podcast does not imply and is not intended as a promotion or endorsement by the American Medical Association (AMA). This content is not intended as medical, legal, or consulting advice, or as a substitute for the advice of a physician, attorney, or other professional. The views, opinions, and positions expressed by the speakers are theirs alone, and do not necessarily reflect the views, opinions, or positions of the AMA, the individual’s employer, or any affiliated organization. The AMA makes no warranty regarding the accuracy or completeness of any information provided in this Podcast. The materials and information contained herein are provided as-is. No part of this Podcast may be reproduced, stored, transmitted, or distributed in any form or by any means, without the prior written permission of the AMA.