The Tradie Show

Angela’s tips to handling online reviews & customer complaints


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It’s customer psychology that we will always want to know the experience others have had with a company before we use them ourselves.With so many trade business options available, customers want to ensure they are picking the BEST business possible. That’s why when researching, every potential customer will look at your online reviews and ratings, wanting to understand:

  • How many GOOD reviews you have
  • How many BAD reviews you have
  • How you interact with customers online
  • And how you deal with any BAD reviews (did you argue in the comments, did you not even reply?)

All these factors will determine whether a potential customer picks YOUR trade business or goes with someone else! That’s why on this week's episode, Angela is sharing her pointers for dealing with these situations, and how to present the BEST version of your business online.Don’t forget, if you have a funny tradie story, trade business question or anything in between email us at [email protected] you want to kickstart your journey to business success and freedom, book in a one-on-one FREE strategy session with Andy at https://www.lifestyletradie.com.au/strategy-session/ now!

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The Tradie ShowBy Lifestyle Tradie Group Pty Ltd - Business Podcast For Tradies Wanting To Scale Their Trade Business, Contractors and Construction


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