She’s only 20, still on the tools as an apprentice – yet Yana Marks has already racked up 300K+ followers on TikTok and 80K+ on Instagram as @SydneyPlumberChick.

In this episode of The Tradie Show podcast, Andy and Angela sit down with Yana in -studio to unpack how she turns everyday plumbing jobs into scroll-stopping content, the fresh energy she’s bringing to a male-dominated industry, and what the next generation of tradies can learn from her rapid rise. If you’re looking to build a brand, attract better customers (and staff) or simply prove the trades can be a career of choice, this chat’s for you. 🔧

In this chat you’ll learn

1. How Yana broke into plumbing at 18 and why she chose the trade life 🛠️
2. Her “phone-in-one-hand, spanner-in-the-other” system for filming content that pops 📲
3. Three content pillars she swears by for steady follower growth 🌱
4. Handling haters & staying authentic when your DMs blow up 🙅‍♀️
5. Simple ways to showcase your crew on camera and turn eyeballs into enquiries 👀➡️💰
6. Why social media is the new tradie toolbox – and how tech will reshape quoting, hiring & training ⚙️
7. Work-life hacks a 20-year-old uses to avoid burnout while juggling TAFE, job sites & reels 🏄‍♀️
8. Her five-year game-plan (leadership, licensing & levelling up female talent) 🎯
9. Rapid-fire wisdom: morning routines, smiles on site & the best advice she’s ever been given ⚡

👉 Want Andy to look at your business?

Book a free GamePlan call and he’ll give you tailored advice … plus the clarity & direction you need to smash out what matters right now and create the lifestyle freedom you deserve.

Details here ➜ https://www.lifestyletradie.com.au/gameplan-call/

🔗 Lifestyle Tradie on Instagram: https://www.instagram.com/LifestyleTradie/

🔗 Lifestyle Tradie on Facebook: https://www.facebook.com/LifestyleTradie/

AI Agents. You’ve probably heard the term floating around, but what actually is it, and why should you care as a busy trade business owner? 

 In this episode, Andy and Angela break down the fast-moving world of AI without the tech jargon, and focus on what really matters: how it can save you time, reduce those middle-of-the-night phone calls, and give you back control of your business.

 They’ll share,

👉 What the heck an AI Agent is (in plain tradie terms)
 👉 How AI is already being used by tradies to handle after-hours calls & admin tasks
 👉 Why ignoring AI is a dangerous move for your business
 👉 The 3 levels of AI Agents - where we’re at now, and what’s coming next
 👉 Real-life examples of how Lifestyle Tradie members are already using AI
 👉 How to start small, with simple tools to test the waters
 👉 Why you need to fix your business model before you go plugging in AI
 👉 The balance between human connection and smart automation
 👉 And, what the future looks like for family-run trade businesses in an AI world

PLUS:
💡 Don’t miss our brand new AI for Tradies e-book!

We’ve created a super practical, trade-specific guide to help you get started with AI in your business right now. 

Download it now and get started: The Tradie's Guide to AI and ChatGPT

Ready to discover what the top 5% of trade business owners do differently?
Join us at Stress Free Tradie, our national tour this May and June.
In just ONE day, you’ll learn exactly how to implement the strategies that will transform your business and your life.

 Details here 👉 https://www.lifestyletradie.com.au/events 

Lifestyle Tradie's Instagram 👉 https://www.instagram.com/LifestyleTradie/
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Imagine running your trade business flat-out… only to end the year in the red.
That was Zach and Jordan from Muir Projects in 2023.

Fast-forward just 12 months:
 ✅ 15% profit
 ✅ Booked out for all of 2025
 ✅ Quoting smarter and charging $5K per quote
 ✅ Running a 5-man team with defined roles and systems
 ✅ Building a killer local presence on socials

This episode is a real-time coaching session where Zach picks our brains about:

• How to sell a $5K paid quote 
• Whether to hire before the work arrives or after
• How to manage project delays with subbies
• When to bring in an ops manager
• Marketing that actually works for builders 
• Creating financial stability with long-term planning

You’ll walk away with clarity, confidence and practical strategies you can implement straight away.

 Key Takeaways:

• “We were clueless” → 15% profit: Clarity on numbers = game-changer
• $5K paid quoting system: How it works (and why clients say YES)
• Fully booked 2025: How consistent marketing + clear avatar filled their pipeline
• Should you hire before the work arrives? Our honest advice
• Managing subbie delays: Tips for smooth site flow
• When to hire an ops manager: The tipping point, and how to afford it

Want Andy to look at your business?
Book a free GamePlan call and he’ll give you tailored advice ... and provide you with clarity and direction to smash out what you need to do right now to help you create the lifestyle and freedom you deserve.

 👉 Details here

📲 Lifestyle Tradie on Instagram
📘 Lifestyle Tradie on Facebook

Most tradies are flat-out chasing new jobs, juggling quotes, and hoping the phone keeps ringing. But what if you could create a customer experience so good that your customers never want to go anywhere else?

 In this episode, Andy and Angela break down The Customer Experience Maximiser — a simple yet game-changing strategy that will have customers coming back again and again (and bringing their mates along too). Oh, and there’s a whole lot of talk about ice cream … because your trade business should be Neapolitan, not plain old vanilla!

What you’ll learn in this episode:

✅ The four levels of customer experience — Basic, Expected, Desired & Unexpected
 ✅ Why repeat customers are worth WAY more than constantly chasing new leads
✅ How small, low-cost changes can dramatically improve customer loyalty
✅ Real-world examples (including how a restaurant and a resort NAILED customer experience)
✅ Simple, actionable steps to go from “just another tradie” to the one customers rave about

This is PART 2 of a 2-part series all about the CUSTOMERS in your business.

🎧 Listen to PART 1 of the Customer Series: The ABCD Customer Mix: Are You Working With The Wrong Clients?

Want Andy to look at your business?

Book a free GamePlan call and get tailored advice to gain clarity and direction so you can create the lifestyle and freedom you deserve.

 👉 www.lifestyletradie.com.au/gameplan-call

📲 Follow Lifestyle Tradie for more business-boosting tips:
Instagram | Facebook

Ever feel like you're flat out but still not making money? You’re not alone. Too many tradies think every customer is worth the same - but they’re not.

In this episode, Andy & Angela break down the ABCD Customer Mix™ and show you:

🔥 Why "busy" doesn’t mean profitable - and how your customer mix affects everything
 🔥 The 4 types of customers (A, B, C & D) and how to tell the legends from the nightmares
🔥 How to attract A-Grade customers who pay on time, respect your work & don’t make your life hell
🔥 The sneaky way C & D customers drain your business - and how to either fix them or fire them
🔥 How to shift your mix to 80% A & B customers for higher profits & lower stress

💡 If you’re sick of price hagglers, late payers, and problem clients, this episode is for you.

Want Andy to look at your business?

 Book a FREE GamePlan call and get tailored advice on how to fix your customer mix and build a business that gives you more profit and freedom. 

📲 Book here: www.lifestyletradie.com.au/gameplan-call

📢 Connect with us:
👉 Instagram: https://www.instagram.com/LifestyleTradie/
👉 Facebook: https://www.facebook.com/LifestyleTradie/

What do doubling your turnover, raising your rates, and completing a high-profile project like Bluey’s World have in common? They’re all part of Jason and Perri’s journey with Hydrocove Plumbing - and in this episode, they’re sharing exactly how they made it happen.

From building a streamlined business with repeatable systems to learning how to attract (and keep) A-grade customers, this conversation is packed with real-world strategies you can apply to your own trade business today.

Inside This Episode:

🔹 How raising their rates changed their business (and their mindset)
🔹 The power of systems & processes—why ‘flow of a job’ was a game-changer
🔹 Saying goodbye to D-grade customers and how it increased their profit
🔹 The massive Bluey’s World project—how they pulled it off under pressure
🔹 Smart hiring and team-building strategies that have helped them scale
🔹 How sales training transformed their team’s quoting confidence
🔹 The mindset shift that freed up their time and let them step back

This episode is raw, real, and packed with practical gold for every tradie looking to work smarter, not harder. 💡

Want Andy to look at your business?

Book a FREE GamePlan call, and he’ll give you tailored advice to gain clarity, direction, and freedom in your trade business.

 👉 Details here: https://www.lifestyletradie.com.au/

📲 Follow us on social media:
📍 Instagram: https://www.instagram.com/LifestyleTradie/
📍 Facebook: https://www.facebook.com/LifestyleTradie/

Ever felt like your business is running you instead of the other way around? We’ve been there. In this episode, we’re taking you back to where it all began – from the early days of Dr. Drip, through near financial collapse, to building a business that gave us time, profit, and freedom.

🔧 What you’ll learn in this episode:

✅ The reality of running a fast-growing trade business – and the cracks that appear

✅ Why working harder is NOT the answer to fixing your business struggles

✅ How we went from losing $50K a month to building a profitable, systemised trade business in just 13 months

✅ The key strategies that took us from overwhelm to ownership of our business

✅ Why we sold Dr. Drip in 2023 and shifted our focus to helping other tradies do the same

💡 If you’re stuck in the grind, constantly on the tools, or drowning in admin, this episode will show you that change isn’t just possible – it’s achievable.

🔥 Want help with your trade business? 🔥

🎟 Grab FREE tickets to our brand new 1-day live event, Stress Free Tradie!

Learn how to regain control of your business, boost profits, and finally take the stress out of running your trade business. Walk away with actionable tools to create the business (and life) you’ve always wanted. Grab your tickets here!

📲 Follow us for more trade business tips:

👉 Instagram

👉 Facebook

🎧 Listen now on Spotify & Apple Podcasts!

When you became a tradie, did you ever imagine you'd have to be a marketing expert too? In this episode, Andy and Angela break down three proven marketing tactics that’ll help you attract high-profit customers without blowing your budget or wasting time. These are practical, no-BS strategies that tradies can implement today for fast results.

🔥 What You’ll Learn:

1. Maximise Existing Customers: Why your best customers are the ones you’ve already worked with—and how to re-engage them.
2. Ask for Referrals Like You Mean It: The right way to ask for recommendations (without sounding pushy).
3. Target Local Facebook Groups: How to turn these modern-day word-of-mouth hubs into a lead-generating machine.
4. Pro Tips: Bonus tips on how to stand out in crowded online spaces with strategic posting and engagement.
5. Free Download! Don’t miss our guide with all 21 marketing strategies to attract high-profit jobs, available in the show notes.

These tactics aren’t theory—they’re field-tested and proven by tradies like you. Whether you’re flat-out on the tools or running the show from the office, these strategies will help you book the right customers who value quality and pay on time.

Want help with your trade business?

Grab free tickets to our brand new 1-day live event, Stress Free Tradie.

Learn how to regain control of your business, boost profits, and finally take the stress out of running your trade business. Walk away with actionable tools to create the business (and life) you’ve always wanted.

Lifestyle Tradie's Instagram

Lifestyle Tradie's Facebook

FREE Download to Attract High-Profit Customers NOW!

In this episode, we’re tackling a topic every tradie can relate to: mistakes! From the unforgettable disasters that cost tens of thousands to the small, sneaky errors draining your profits daily, we’re unpacking it all.

Here’s what you’ll learn:

• 💸 The real cost of everyday mistakes—how they’re quietly sabotaging your bottom line.
• 🛠 Andy’s wild sewer repair story and the $60K mistake that changed everything.
• 🔍 How to identify and fix inefficiencies in your business processes (like stock control and quoting).
• 📈 Practical strategies to plug the profit leaks and set yourself up for success in 2025.
• 💡 Why small changes in your job flow can lead to massive wins in profit and time management.

Want help with your trade business?
 Grab free tickets to our brand-new 1-day live event, Stress Free Tradie. This February, join us in Melbourne, Brisbane, or Sydney to learn how to triple your profits in 12 months without the headaches. It’s packed with practical strategies to help you take control, fix cash flow issues, and scale your business for long-term success.

👉 Register Now

Follow us on social:
 📸 Instagram
📘 Facebook

In this special bonus episode, we’re wrapping up the year by highlighting three jaw-dropping tradie success stories. Hear how real-life tradies pushed through challenges, built a thriving business that supports their ideal lifestyle, and turned profit nightmares into money-making machines!

Key Takeaways:

• Double Down on Profit: John & Emily doubled their plumbing revenue AND grew their profit margins by involving their team and improving quote conversion from 50% to 80%.
• Quadruple Your Growth: Jamie & Ashley scaled their roofing business x4 by mastering communication, focusing on A-grade customers, and turning property managers into referral gold.
• Build a Money Buffer: Tim created a financial safety net that let him stress less and think more strategically, proving that smart financial management changes everything.

These stories prove that, with the right strategies, massive wins are possible — no matter where you’re starting from.

Want Andy to look at your business?
Book a free GamePlan call and he’ll give you tailored advice ... and provide you with clarity and direction to smash out what you need to do right now to help you create the lifestyle and freedom you deserve. Details here.

 Lifestyle Tradie's Instagram
Lifestyle Tradie's Facebook