Meet James and Courtney Hill, a dynamic husband-and-wife duo behind Hill House Constructions, specialising in stunning timber home renovations in Toowoomba. In this episode, we dive into their journey from feeling overwhelmed to becoming an award-winning trade business—and how they achieved it with clarity, strategy, and hard work.

What You'll Learn:

✅ How James and Courtney systemised their business for better profit and work-life balance.

✅ The power of defining your niche and attracting A-grade clients.

✅ Strategies to streamline quoting and overcome challenges with subbies.

✅ Tips for managing work-life balance when running a trade business with your partner.

✅ Why owning your business niche can position you as the go-to expert in your area.

💡 Practical Wisdom to Implement Today:

1. Setting clear expectations with clients and subbies to avoid misunderstandings.
2. Building systems to prioritise high-value projects you love.
3. How to use technology like BuildExact to simplify quoting.
4. Defining roles in a family-run trade business for less conflict and more results.

👉 Want Andy to look at your business?

Book a free GamePlan call and get tailored advice to create the lifestyle and freedom you deserve. Details here: Lifestyle Tradie Website.

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In this game-changing episode, Andy and Ange reveal a powerful tool that could take your trade business to the next level. If you’ve ever felt like you’re drowning in quotes, losing leads, or struggling to maintain strong customer relationships, this one’s for you. Learn how to implement a Customer Relationship Management (CRM) system to streamline your sales, marketing, and customer retention efforts while regaining control of your time and profitability.

Key Takeaways:

1. 📊 What a CRM is and why every trade business needs one.
2. 📋 How to automate follow-ups and never let valuable leads slip through the cracks.
3. 📈 Why CRM systems lead to a 32% increase in quotes won and 77% repeat customers.
4. 💻 The difference between a CRM and a job management system (and why you need both).
5. 🛠️ How to tailor CRM features for your trade business, from capturing leads to generating 5-star reviews.
6. 🏆 Real-life success stories from tradies implementing CRM systems with massive wins.
7. Our CRM recommendation: Kabooyaa 

👉 Want Andy to look at your business?

Book a free Gameplan Call and he’ll give you tailored advice … and provide you with clarity and direction to smash out what you need to do right now to help you create the lifestyle and freedom you deserve.

💻 Find out more about Kabooyaa here 

📅 Book your Gameplan Call here.

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Get ready for an episode packed with practical strategies to transform the holiday season from a financial drain into a time of profitability and growth! Andy and Angela are diving into how to stay profitable during December and January while still making time for family and rest. Tune in as they break down the actionable steps they used to turn their own plumbing business into a year-end money-making machine.

Plus, grab your FREE download: “12 Days of Tradie Christmas Checklist” to help you stay organised, maximise profits, and finish the year strong! 

 In This Episode, You'll Learn:

• 🎅 How to Proactively Plan for December and January to ensure consistent cash flow and avoid post-holiday slumps.
• 💼 The importance of Strategic Marketing with holiday-themed campaigns to keep your business top of mind.
• 👥 Tips on Team Management to keep the crew motivated, especially during the busy, hot Australian summer.
• 🎄 Step-by-step guidance on the 12 Days of Tradie Christmas Challenge—small actions you can take daily to prep your business for success!

With insights on building repeat business, effective customer follow-ups, and maintaining control during peak times, this episode is your toolkit for a profitable holiday season.

👉 Want Andy to look at your business?

 Book a free Gameplan Call and he’ll give you tailored advice … and provide you with clarity and direction to smash out what you need to do right now to help you create the lifestyle and freedom you deserve. Details here: Gameplan Call

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Drowning in admin work? In this weeks episode, Andy and Angela chat with Tennille Skelly from Dream Admin Services to reveal how outsourcing admin tasks can transform your trade business. Tennille shares strategies for reducing costs, improving cash flow, and reclaiming precious family time—all without compromising quality. 

Whether you’re tackling HR, bookkeeping, or customer service, discover practical ways to turn your admin headaches into a streamlined, profit-boosting machine. 💥

Key Takeaways:

• Outsource What You Can 🛠️: Let experts handle the admin so you can focus on what you do best.
• Reduce Costs Without Sacrificing Quality 💵: Save on wages, office space, and equipment by outsourcing strategically.
• Improve Customer Experience 📞: Ensure calls are answered promptly and professionally, improving client satisfaction.
• Understand Your Financials 📊: Keep a clear view of your cash flow, P&L, and expenses to avoid common pitfalls.
• Get Back More Time ⏰: Free up evenings and weekends—spend time with family instead of buried in paperwork.

Want Andy to look at your business?

Book a free GamePlan call and he’ll give you tailored advice ... and provide you with clarity and direction to smash out what you need to do right now to help you create the lifestyle and freedom you deserve. Details here

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Get ready for an episode packed with adrenaline, resilience, and raw insight. Join Andy and Ange as they chat with world record-holder Bonnie Hancock, the youngest female to paddle around Australia. 

Bonnie dives deep into the mental strategies, physical challenges, and team dynamics that fuelled her 22,000-kilometer journey. For anyone needing a boost of grit and a new perspective, this conversation is full of lessons to apply on and off the water. 

 Don’t miss Bonnie’s incredible journey and practical takeaways for building your own resilience in business.

Key Takeaways

• 🧠 Mental Grit: Bonnie’s tactics to silence self-doubt and keep going, one paddle stroke at a time.
• 🏆 Celebrate Small Wins: Why acknowledging each day’s victories builds long-term endurance.
• 🚤 The Power of Team: How leaning on a supportive crew makes the “impossible” doable.
• 🌊 Adaptability: Bonnie’s strategies for staying flexible and pivoting through unforeseen challenges.
• 🔥 Turn Passion into Purpose: Discover how a greater cause fuelled Bonnie to push past every limit.

Want Andy to look at your business?
Book a free Gameplan Call and he’ll give you tailored advice...and provide you with clarity and direction to smash out what you need to do right now to help you create the lifestyle and freedom you deserve. Details here: Lifestyle Tradie 

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Imagine transforming your business, quadrupling turnover, and still finding time for family holidays. Jamie and Ashley Cairns from Reliable Roofing & Property Maintenance did just that. In this episode, they share their journey from a small business to a $2 million powerhouse, revealing the strategies that drove their success.

Key Takeaways

• Communication is King 🏆: Learn how clear, consistent communication with clients can be a game changer.
• Master Your Market 🎯: How Jamie and Ashley identified and leveraged a profitable niche to scale up.
• Reliability Redefined 🔄: Building a brand around reliability – what it means and how it built trust with clients.
• Building Strong Teams 🤝: Tips on leading by example, instilling company values, and creating a supportive culture.
• Profit First Method 💸: The financial system that helped manage cash flow and invest in both business and family goals.
• Balancing Business & Family 🏡: Jamie and Ashley's secrets to maintaining a strong work-life balance and creating memorable family experiences.

Want Andy to look at your business?
Book a free Gameplan Call, and he’ll give you tailored advice ... and provide you with clarity and direction to smash out what you need to do right now to help you create the lifestyle and freedom you deserve. Details here: Lifestyle Tradie.

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Hiring headaches? We’ve been there! Andy and Ange share their tried-and-true strategies for attracting rockstar employees and keeping them happy.  

Here's what you'll learn:  

• Understand the new hiring landscape: why it's harder than ever and how to navigate the generational shifts. 
• Create an irresistible job offer: learn how to craft an ad that speaks directly to your ideal candidates and what benefits they truly care about. 
• Effective interview techniques: From avoiding common pitfalls to using a structured interview scorecard to make the best hire. 
• Onboarding for success: Why the first day (and beyond) is crucial for keeping new hires engaged and productive. 
• Retaining top talent: Strategies for ongoing engagement, recognition, and building a supportive team culture. 
• Practical tips for promoting job ads: How to leverage social media, your website, and community connections to attract the right candidates. 

Don’t miss out on this essential episode to elevate your team and build a thriving trade business! 

Want Andy to look at your business? 

Book a free strategy call and he’ll give you tailored advice ... and provide you with clarity and direction to smash out what you need to do right now to help you create the lifestyle and freedom you deserve. Details here. 

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In this action-packed episode of The Tradie Show, Andy and Angela are joined by Craig Harper, one of Australia's top experts in health, performance, and human behaviour. Craig shares his wealth of knowledge on how to overcome stress, manage self-doubt, and develop winning habits for success in both life and business. If you’re looking to level up, this episode is a must-listen! 👏 

Here’s what you’ll learn:  

• Managing Stress Under Pressure: Simple strategies to help you stay calm and in control when running a trade business gets tough. 🧘‍♂️ 
• Self-Doubt & Self-Sabotage: Practical advice on how to break free from the negative thinking that’s holding you back. 💡 
• Building Better Business Relationships: Understand how self-awareness and communication can strengthen relationships with clients and your team. 🤝 
• The Power of Perception: Why your personal brand and how others see you can make or break your success. 💼 
• Habits of High Achievers: Discover the common traits shared by the most successful people in business. 🔑 
• Work-Life Impact: Redefine what work-life balance means and how to design a business that supports the lifestyle you want. 🛠️ 

Want Andy to look at your business? 

Book a free strategy call and he’ll give you tailored advice ... and provide you with clarity and direction to smash out what you need to do right now to help you create the lifestyle and freedom you deserve. Details here. 

Follow us on social: 

• Instagram: @LifestyleTradie 
• Facebook: Lifestyle Tradie  

In this episode, Andy and Angela dive deep into the rollercoaster ride of running a trade business. Whether you’re facing sudden setbacks like losing a key staff member or navigating broader challenges like economic changes, this episode gives you the practical tools to stay steady and ride out the rough patches. Andy and Ange share their tried-and-tested THREE-step process that will help you handle whatever challenges come your way with clarity, focus, and confidence. 

💡 Key Strategies & Insights: 

• The Business Roller Coaster: Every business faces highs and lows; it’s how you respond to the challenges that matter. 
• Emotional Management: Recognize your initial emotional reactions and use practical techniques like box breathing to calm down and stay neutral. 
• Detective Mode: Before reacting, assess the situation objectively—gather facts, ask the right questions, and understand the ripple effects of the challenge. 
• Solution Mode: Design a clear, actionable plan, considering best and worst-case scenarios. Involve your team in brainstorming solutions. 
• Action Mode: Lead by example, communicate clearly, and ensure everyone is aligned and committed to executing the plan. 
• Stay Positive: Maintain a positive mindset, celebrate small wins, and use challenges as opportunities to learn, grow, and future-proof your business. 
• Community Support: Lean on your mentors, peers, and communities like Lifestyle Tradie for advice and encouragement when times get tough. 

Want Andy to look at your business? 

Book a free strategy call and he’ll give you tailored advice ... and provide you with clarity and direction to smash out what you need to do right now to help you create the lifestyle and freedom you deserve. Details here. 

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• Instagram
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In this episode of Lifestyle Tradie, Andy and Angela Smith dive into a crucial yet often overlooked aspect of growing a successful trade business ... customer reviews and testimonials. Whether you’re just starting out or have been in the trade industry for years, this episode is packed with actionable insights to help you harness the power of reviews to boost your business. 

🔑 Key Takeaways: 

• Why Customer Reviews Matter: Learn why reviews are more than just a nice-to-have and how they can be the deciding factor between a customer choosing you or your competitor. 
   
• How to Get Great Reviews: Discover practical strategies for collecting high-quality reviews, tailored to both project-based and maintenance-based businesses. 
   
• Leveraging Reviews for Growth: Find out how to showcase your reviews across platforms like Google, Facebook, and your website to enhance visibility and build trust. 
   
• Handling Negative Feedback: Get tips on turning negative reviews into opportunities for demonstrating exceptional customer service. 
   
• Incentivising Reviews: Explore ways to encourage customers and your team to prioritize reviews, including offering discounts or bonuses. 

✨ Bonus Insights: 

Real-life examples from Andy and Angela’s experiences with Dr. DRiP Plumbing and Lifestyle Tradie members. 

Practical scripts and follow-up techniques to make asking for reviews easy and effective. 

The SEO benefits of maintaining a consistent flow of fresh, positive reviews. 

💡 Ready to transform your business with the power of customer feedback? Tune in now and learn how to collect, manage, and leverage reviews to stand out in the crowded trade industry!
 
Want Andy to look at your business? 

Book a free strategy call and he’ll give you tailored advice ... and provide you with clarity and direction to smash out what you need to do right now to help you create the lifestyle and freedom you deserve. Details here. 

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Episode on Social Media for Tradies:

https://www.lifestyletradie.com.au/podcast/season-14/ep4-social-media-for-tradies/