In today’s conversation, Kaylee Felio welcomes her longtime automotive industry friend Ansley Williams to explore the realities of launching a consulting business in the fixed ops space. From overcoming skepticism to building technology solutions for dealership service departments, Ansley shares the lessons learned from navigating her unique path in automotive—and why embracing authenticity (and a little “sprinkles and glitter” energy) is crucial for long-term success.

Hear how a career spent “in the trenches” led Ansley to develop actionable tools for dealerships, and why transparency, grit, and data-driven insights matter in a sector often resistant to outside help. Plus: reflections on raising strong daughters, surviving mom-life chaos, and what it really means to challenge the status quo in a male-dominated field.

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Takeaways

1. Authenticity and resilience matter

2. Data is power—if it’s accessible

3. Support your people

   
   

Chapters

00:00 Supportive Connections Amid Challenges

05:29 "Improving Dealership Communication Strategies"

07:43 Building Trust as a Consultant

10:38 Leadership Impact and Performance Trends

15:31 "Rebuilding with Passion and Purpose"

16:42 Daughter Inspired by Sales Career

22:00 "Work Ethic and Planning Success"

23:01 Proud of Her Path

27:11 "Facing Struggles, Taking Risks"

29:09 "Thoughtful Questioning and Caution"

32:39 "Consultant Offering Proven Strategies"

35:18 "Grateful for Meaningful Partnerships"

38:51 "Excited for Your Journey"

Kaylee Felio

LinkedIn: https://www.linkedin.com/in/kayleefelio

Website: https://www.partsedge.com

Ansley Williams

LinkedIn: https://www.linkedin.com/in/ansleywilliams/

Website: https://pacesetterdealerservices.com/