What is the definition of luxury in 2025?

Joe Pellegrino says we all have our own definition — and it's his team's job to deliver on each client's unique vision. 

In this episode of the Easemakers Podcast, the Managing Director of the Pantheon Group shares his take on what he calls "anticipatory excellence," and how he sees estate management evolving. 

Tune in to hear about the keys to onboarding new clients, how to get ahead of expectations, tips for finding great vendors, and more.

Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!

The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.