When your principal says they're thinking about buying a horse, what questions do you need to ask, and what do you need to know? 

Jen Shah is a tax director at the CPA and advisory firm Dean Dorton. She specializes in working with equestrian families, and says she's never met a family office that's excited to hear their principals are diving into this unique asset class. 

In this conversation, Jen shares what family offices and estate managers should know about horse ownership – from understanding the business to caring for a horse throughout its life. Tune in to hear the differences between managing sport horses and racing horses, the implications for insurance, accounting and care, and how to build a team of experts to properly support an equestrian family. 

Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!

The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

What are the risks and benefits of putting luxury assets — from homes to yachts to cars — up for charter? 

In this episode of the Easemakers Podcast, LVH Global Co-Founder & CEO Hugh Barton shares how the right charter setup can help cover the costs of luxury assets, improve service standards, and fit into an overall wealth preservation strategy. 

Tune in to hear his tips for delivering on client expectations and preferences, hiring, training and retaining high-performing staff, and more. 

Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!

The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

What is restorative cleaning, and how does it differ from day to day housekeeping?

Emily Dodds has studied the science behind cleaning, and has a passion for using cleaning best practices to help families maintain their homes and all the assets within them. Tune in to hear the founder of Immaculate Collective talk about the principles of restorative cleaning, her tips for finding a cleaning service or housekeeper with the right expertise, and best practices for maintaining a clean — or immaculate — home.

Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!

The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

The right protocols can create peace in a family's everyday life.

Aubree Weathers honed her skills managing operations and logistics in the Air Force, and today, she applies what she's learned in private service. As a consultant and the founder of AW Strategies, Aubree helps complex households build processes that work for them. 

In this episode of the Easemakers Podcast, she shares tips for creating new standards and procedures, best practices for navigating change, and advice for getting buy-in from key stakeholders across an estate.

Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!

The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

How do you reduce turnover and retain your top household staff members? 

In this episode of the Easemakers Podcast, the team from Critical Path Advisors shares HR best practices for onboarding, benefits, PTO, and more — so you can set your team up for success. Hear from Co-Founder and President Reisa Diamond and Director of Employee Relations Lisandra Gatson on how they work with families and private clients, what leads to burnout, and how to navigate tough HR conversations.

Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!

The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

You have one week to plan a 50th birthday party for 100 people — how do you make it happen?

Jessica Goldklang found her calling answering questions just like this, and created Party Crush Events to bring big visions to life on a short timeline. In this episode of the Easemakers Podcast, she shares her tips for anyone trying to make the impossible happen at the last minute. 

Tune in to hear her keys to an unforgettable guest experience, tips for finding vendors without ego, and how she meets expectations, whether she's asked to bring in a dancing parrot or create a diner from scratch. 

Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!

The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

Owning a ski home comes with unexpected maintenance challenges — so what should you consider if you're tasked with managing a home in a town like Park City, UT?

Paul Benson is the Co-founder and CEO of Engel & Völkers Gestalt Group, and he's watched Park City real estate evolve over the past 20 years. In this episode of the Easemakers Podcast, he shares the mistakes people make all too often with ski properties and how to avoid them. Tune in to hear about how the right inspections can save millions in repairs, the realities of living with wildlife and weather in a ski town, and the complexities of hiring household staff and vendors in high-cost neighborhoods. 

Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!

The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

To celebrate 100 episodes of the Easemakers Podcast, the Nines team turns the microphone around. Tune in to hear Kristin and Mohamed talk with Jacco de Bruijn and Shelby Boudreau about the founding story of Nines and Easemakers, the evolution of the Easemakers community, and their words of gratitude for the service hearts who make this community special.

Thanks to everyone who's been a part of our first 100 episodes! 

Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!

The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

How can estate managers make a positive impact on family dynamics and well-being for the families they support?

In this episode of the Easemakers Podcast, we talk about generational well-being, family dynamics, and continuity with the team from RayLign. Greg Rogers founded RayLign 20 years ago to bring alignment and support services to families across generations. For this conversation, he’s joined by Molly Grunner, who brings an estate management background to the RayLign team. 

Tune in to hear tips for building strong relationships with principals, anticipating what's around the corner, and creating redundancy and structure for long-term success and stability.

Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!

The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

In private service, no two days are the same — and as time goes on, a role can change drastically.

Beth Langley has worked with the same principals for two decades, and her role has continuously evolved over time. In this conversation, she shares her path from personal trainer to estate manager to fractional estate manager and remote personal assistant. 

Tune in to hear her tips for setting boundaries that set you up for success long-term, building long-lasting vendor relationships, and adapting as dynamics change.

Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!

The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.