Connecting the Dots

Asking Effective Questions with Lavon Medlock


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Lavon Medlock has spent over two decades enhancing leaders’ skills in problem-solving and coaching. Skilled in a variety of continuous improvement methods, she has trained leaders in creating effective daily management systems, deployed an integrated facility design approach to new construction projects like a 90,000-square-foot patient tower, and enhanced operations across different sectors.

With a primary focus on the healthcare industry, Lavon has worked with clinical leaders to combine the Institute of Healthcare Improvement’s teachings on quality with A3 thinking and key project management principles. She’s a practitioner, teacher, and coach in the field of A3 thinking and holds certifications in both Project Management (PMI-PMP) and Six Sigma Green Belt.

In addition to instructing and coaching for the Lean Enterprise Institute, she teaches graduate coursework at The Ohio State University. Her educational background includes a Bachelor of Science in Public Health from the University of North Carolina at Chapel Hill and a Master of Science in Healthcare Administration from Oregon Health & Science University.

  • Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3
  • CME credit is available for up to 3 years after the stated release date

Contact [email protected] if you have any questions about claiming credit.

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Connecting the DotsBy Skip Steward

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