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Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3
CME credit is available for up to 3 years after the stated release date
Contact [email protected] if you have any questions about claiming credit.
Elisabeth Swan has spent more than 3 decades helping people figure out what’s wrong with processes—and what to do about it. A Lean Six Sigma Master Black Belt, she has coached and taught thousands of problem solvers, from local nonprofits to Fortune 100 companies, helping them build better systems and stronger problem-solving cultures.
These days, she’s equally interested in what we’re not trained to look for: what’s working, who contributed, and what people are doing that’s worth repeating. Her latest work, The Praise Paradox™, explores how our natural tendency to spot problems can cause us to overlook the contributions that drive both continuous improvement and human performance.
Elisabeth is the award-winning author of Picture Yourself a Leader and co-author of The Problem-Solver’s Toolkit, and co-host of the Just-in-Time Cafe podcast. She teaches Lean at UC San Diego Health and has taught improvement and leadership courses at UC San Diego, UC Davis, and the University of Denver.
Before all that, Elisabeth performed with ImprovBoston—an experience that still shapes how she thinks about curiosity, experimentation, listening, and the importance of building on what other people have to offer.
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John A. Dues serves as the chief learning officer and chief operating officer at United Schools in Columbus, Ohio. He is an accomplished systems leader and improvement science scholar-practitioner and recently published his first book entitled Win-Win: W. Edwards Deming, the System of Profound Knowledge, and the Science of Improving Schools. Throughout his career he has served on the founding teams of seven school and nonprofit organizations. John has a BA from Miami University, an M.Ed. from the University of Cincinnati, is a Teach For America alumnus, and completed the Improvement Advisor program through the Institute for Healthcare Improvement.
Contact [email protected] if you have any questions about claiming credit.
Barry O’Reilly is an entrepreneur, executive advisor, and bestselling author who works with senior leaders to redesign how their organizations perform, make decisions, and innovate at scale.
He is the co-founder of Nobody Studios, a global Top 10 AI venture studio building and launching 100 companies in five years—applying venture-speed experimentation to de-risk new business creation before significant capital is deployed.
Barry is the author of Lean Enterprise: How High Performance Organizations Innovate at Scale—part of Eric Ries’s Lean Series and recognized by Harvard Business Review as a must-read for CEOs—and Unlearn: Let Go of Past Success to Achieve Extraordinary Results, a repeatable system that enables leaders to surface legacy behaviors, replace outdated assumptions, and build the capabilities required to perform under uncertainty. His latest book, Artificial Organizations, challenges leaders to redesign work, judgment, and productivity in an era defined by human and machine intelligence.
His work is grounded in enterprise transformation and venture-scale execution. He serves as faculty at Singularity University, contributes to The Economist, and advises boards and executive teams of global, high-growth and established organizations.
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Brad Nelson is the author of I Think, Therefore I Know: Scientific Thinking for Unscientific Organizations, co-host of The Agile for Agilists podcast, and organizer of Agile Detroit. Drawing on experience in lean manufacturing, software development, and organizational change, he explores how incentives, feedback, and learning shape organizations and the people within them. He lives in Metro Detroit.
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Dan Pontefract is a renowned leadership strategist, author, and keynote speaker with over two decades of experience in senior executive roles at companies such as SAP, TELUS, and Business Objects. Since then, he has worked with organizations worldwide, including Salesforce, Amgen, Nestlé, Virgin Media O2, Autodesk, BMO, the Government of Canada, Manulife, Nutrien, and BDO, among others.
As an award-winning and best-selling author, Dan has written six books: THE FUTURE OF WORK IS GREY, WORK-LIFE BLOOM, LEAD. CARE. WIN., OPEN TO THINK, THE PURPOSE EFFECT, and FLAT ARMY. His 2024, Work-Life Bloom, is the 2024 Thinkers50 Best New Management Book and the Gold Medal Winner of the Axiom Business Book Awards. He also writes for Forbes and Harvard Business Review.
Dan is a renowned keynote speaker who has presented at four TED events and has delivered over 600 keynotes. He is an adjunct professor at the University of Victoria’s Gustavson School of Business and has received over 25 industry, individual, and book awards.
Dan’s career is interwoven with corporate and academic experience, coupled with an MBA, B.Ed, and multiple industry certifications and awards. Notably, Dan is listed on the Thinkers50 Radar, HR Weekly’s 100 Most Influential People in HR, PeopleHum’s Top 200 Thought Leaders to Follow, and Inc. Magazine’s Top 100 Leadership Speakers.
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Koreen Pagano is a globally recognized expert in skills strategy, AI transformation, analytics, learning technology, and immersive experiences. She founded Tandem Learning, where she pioneered immersive learning through virtual worlds, games, and simulations. She has held product leadership roles at Lynda.com, LinkedIn, D2L, Degreed, and Wiley. Today, Pagano advises organizations on AI and skills transformation in her role as co-founder of Rising Tide Cooperative and CEO of Talent Rewire. She is a seasoned international speaker and author of Immersive Learning and Building the Skills-Based Organization. She lives in Carpinteria, CA.
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Brad Stulberg researches, writes, and coaches on performance, well-being, and sustainable excellence. He is the bestselling author of The Practice of Groundedness, Master of Change, and co-author of Peak Performance. Stulberg regularly contributes to the New York Times, and his work has been featured in The Wall Street Journal and The Atlantic among many other outlets. He serves as the co-host of the podcast "excellence, actually" and is on faculty at the University of Michigan. He lives in Asheville, North Carolina.
Follow him on Instagram @Bradstulberg
Contact [email protected] if you have any questions about claiming credit.
Lavon Medlock has spent over two decades enhancing leaders’ skills in problem-solving and coaching. Skilled in a variety of continuous improvement methods, she has trained leaders in creating effective daily management systems, deployed an integrated facility design approach to new construction projects like a 90,000-square-foot patient tower, and enhanced operations across different sectors.
With a primary focus on the healthcare industry, Lavon has worked with clinical leaders to combine the Institute of Healthcare Improvement’s teachings on quality with A3 thinking and key project management principles. She’s a practitioner, teacher, and coach in the field of A3 thinking and holds certifications in both Project Management (PMI-PMP) and Six Sigma Green Belt.
In addition to instructing and coaching for the Lean Enterprise Institute, she teaches graduate coursework at The Ohio State University. Her educational background includes a Bachelor of Science in Public Health from the University of North Carolina at Chapel Hill and a Master of Science in Healthcare Administration from Oregon Health & Science University.
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Richard Mainwaring, MD, has been a pediatric cardiac surgeon since 1990 and has been a faculty member at the Stanford University School of Medicine since 2003.
During Dr. Mainwaring’s career as a surgeon, he has contributed to this specialized field of surgery in many realms, including clinical medicine, basic science research, and publications. Dr. Mainwaring is a member of all four professional thoracic surgical organizations, including the American Association of Thoracic Surgery, Society for Thoracic Surgeons, Western Thoracic Surgical Association, and the Southern Thoracic Surgical Association and is also a member of the American College of Surgeons and Congenital Heart Surgeons' Society.
In 2012, the congenital cardiac surgery fellowship program at Lucile Packard Children’s Hospital (LPCH) received accreditation from the Accreditation Council for Graduate Medical Education. This program is one of 17 accredited congenital cardiac surgery training programs in the US. Dr. Mainwaring has been program director at LPCH since its inception and is currently Chairperson of the Congenital Thoracic Surgical Directors Association. Dr. Mainwaring teaches intra-operative management and surgical technique to the congenital cardiac surgery fellows.
Contact [email protected] if you have any questions about claiming credit.
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