Connecting the Dots

Jennifer Katongole is a continuous improvement coach and facilitator based in Kampala, Uganda, working with Medical Teams International. With over 15 years in the nonprofit sector across Africa and the United States, Jennifer blends Lean and Kata thinking with facilitation to help teams break down silos, focus on what matters most, and deliver life-saving care in even the toughest environments.

Through the teams she coaches, Medical Teams International has found practical ways to reach hard to access communities. From using donkeys to deliver nutrition supplies to remote villages, to redesigning blood donation systems in refugee camps, these improvements expand access, strengthen health systems, and save lives.

• Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3
• CME credit is available for up to 3 years after the stated release date

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Dr. Marcia Reynolds, Master Certified Coach and Neuroplastician, is passionate about coaching leaders to engage in powerful conversations that connect, influence, and activate change. She has coached leaders, delivered leadership and emotional intelligence programs, and spoken at conferences in 47 countries. She has also presented at many universities including Harvard Kennedy School and Cornell University on the unique challenges and needs of today’s leaders in the workplace.

Marcia is a pioneer in the coaching profession. She was the 5th global president of the International Coaching Federation, is recognized in the ICF Circle of Distinction and recently was awarded an ICF Impact Award for her work in creating a successful coaching culture with AEON Vietnam. She also teaches Coaching Skills for Leaders in organizations and government agencies and consults with many global organizations on how to increase engagement and productivity by establishing coaching cultures.

Before launching her own business, she led training organizations for three healthcare and technology corporations for 16 years before starting her own coaching business. Her greatest success came from designing the culture change program for a multinational semiconductor corporation facing bankruptcy. Within three years, the company turned around and became the #1 revenue producing US IPO in 1993.

Excerpts from her 6 books including the international bestseller, Coach the Person, Not the Problem 2nd Edition, interviews, and articles she has authored on leadership and coaching have appeared in many places including Harvard Communications Newsletter, Fast Company, Forbes.com, Psychology Today, and The Wall Street Journal and she has appeared in business magazines in Europe and Asia.

• Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3
• CME credit is available for up to 3 years after the stated release date

Contact [email protected] if you have any questions about claiming credit.

For the last 20 years Rami serves as the CEO of Goldratt Group the largest global consultancy specializing in Theory of Constraints (TOC). Goldratt Group was founded by his father, Dr. Eliyahu Goldratt, with a mission to support managers in achieving breakthrough results. Rami has consulted a wide array of industries worldwide and is considered one of the most influential leaders in the TOC body of knowledge.

Ajai is heading Goldratt Consulting North America operations overseeing the solution design of its largest TOC consultancy engagements. Working closely with Dr. Eliyahu Goldratt to develop the TOC application for multi-project environments and applying the method with multiple companies across industries, Ajai has since become known as one of the world’s leaders in this field. He is the winner of the prestigious Fulkerson Prize awarded by the Mathematical Programming Society and the American Mathematical Society.

1. Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3
2. CME credit is available for up to 3 years after the stated release date

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Julie Dirksen is the author of the books Design For How People Learn and Talk to the Elephant: Design Learning for Behavior Change. She is a learning strategy consultant with a focus on incorporating behavioral science into learning interventions. Her MS degree is in Instructional Systems Technology from Indiana University. She’s been an adjunct faculty member at the Minneapolis College of Art and Design and is a Learning Guild Guildmaster. She is happiest when she gets to learning something new, and you can find her at usablelearning.com.

1. Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3
2. CME credit is available for up to 3 years after the stated release date

Contact [email protected] if you have any questions about claiming credit.

Koreen Pagano, Co-Founder of Rising Tide Cooperative, is a globally recognized executive with deep expertise in skills strategy, AI transformation, analytics, learning technology, and immersive experiences. Koreen previously founded Tandem Learning, where she pioneered immersive learning through virtual worlds, games, and simulations. She has since held product leadership roles at Lynda.com, LinkedIn, D2L, Degreed, and Wiley. In her current role, Koreen advises on AI and skills transformation initiatives in companies large and small. Koreen is a seasoned international speaker and author of two books, Immersive Learning and Building the Skills-Based Organization. She lives in Carpinteria, CA where she raised her seven (now adult) children with her adventure partner, John. Koreen is a certified Master Gardener and helps run the family business, Night Owl Ciderworks.

1. Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3
2. CME credit is available for up to 3 years after the stated release date

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Recently recognized as a 2025 Top 50 Leadership and Management Expert by Inc., Bob Chapman is very intentional about building a better world. Bob Chapman is very intentional about building a better world. Chapman is Chairman of the Board and former CEO of Barry-Wehmiller. When he became chief executive in 1975, Barry-Wehmiller was a struggling $18 million business.

Today, Barry-Wehmiller is a $3.6+ billion global platform of industrial and packaging automation, professional services and life sciences technology that Chapman transformed by applying a unique blend of strategy and culture. It is combination of 150+ acquisitions and 12,000 teammates in 28 countries.

Chapman’s journey from traditional management to “Truly Human Leadership” inspired his WSJ best-seller, "Everybody Matters: The Extraordinary Power of Caring for Your People Like Family", which has sold 110,000+ copies and is available in seven languages. A revised and expanded version of the book was released in 2025.

During his 50 year career as CEO of Barry-Wehmiller, Chapman was named the Tharseō CEO of the Year by the Society for Human Resource Management (SHRM), the #3 CEO in the world by Inc. and a leading Social Capital CEO by International Business Times.

Chapman's leadership philosophy is also profiled in his TEDx Talk and a Harvard case study, now taught in more than 70 business schools. Chapman is also focused on bringing these principles to education through initiatives with Fordham University, other business schools and several secondary education institutions.

1. Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3
2. CME credit is available for up to 3 years after the stated release date

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Jim Lancaster is the CEO and owner of Lantech, LLC. The company has sales and manufacturing headquarters in Louisville, Kentucky, along with sales and manufacturing facilities in The Netherlands, sales and service operations in Australia and China. Lantech manufactures packaging and material handling machinery, including stretch wrappers, conveyors, and case forming machinery. This machinery is sold worldwide through a distributor and partner network or directly to large consumer goods companies such as Procter & Gamble, Lever Brothers, Nestlé, Miller Brewing, and Pepsi. Annual gross sales exceed $200 million and the company employs approximately 650 associates.

Before joining Lantech, Jim worked in the financial industry with Catalyst Energy in New York City. In 1990, Jim joined Lantech as a Sales Manager in the Custom Machinery Group. After several promotions, he became President/CEO in 1995.

Lantech is known as the leader in stretch wrap technology and innovation, as well as Case handling equipment. Lantech is also one of the earliest companies to implement the Toyota Lean Principles, as chronicled in Lean Thinking by James Womack, the Harvard Business Review and other publications. Jim has been leading the Lantech Lean Journey for the past 25 years

Jim personally supports and advocates for improved education in Louisville, through his longtime involvement and board Chairman position at Jefferson Community and Technical College as well as involvement in numerous entities with Jefferson County Schools and with many other educational related efforts.

• Member and former Board Vice Chair of Impetus

• Former Trustee Chair and Administrative Council Chair at Christ Church United Methodist

in Louisville.

1. Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3
2. CME credit is available for up to 3 years after the stated release date

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Bruce Schirmer, MD, has been on faculty at the University of Virginia since 1985 and serves as the Stephen H. Watts Professor of Surgery, the vice chair of the Department of Surgery, the division chief of general surgery and director of the surgery nutrition support service. Previously, he was the program director of surgery for 17 years. Schirmer has been a director of the American Board of Surgery, and is a past-president of the Society of Gastrointestinal and Endoscopic Surgeons (SAGES), the American Hepato-Pancreato-Biliary Association (AHPBA), the Society of Clinical Surgery, the Fellowship Council, the SAGES Foundation, and the AHPBA Foundation. In addition, he was the vice president of the Society for Surgery of the Alimentary Tract and the founding president of the ACS Bariatric Surgery Centers Network Committee. Schirmer is a governor to the American College of Surgeons (ACS) and serves as an editorial board member of six surgical journals.

1. Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3
2. CME credit is available for up to 3 years after the stated release date

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Dr. Anthony Howard, often referred to as the 'CEO Whisperer', is a philosopher, writer, entrepreneur, and acclaimed business mentor with twenty years of global experience. As a guide for CEOs across business, government, and civil society, he facilitates personal and organisational transformations, fostering a shift from instrumental values to virtue and transcendental values.

Anthony is the CEO & Founder of both The Confidere Group, where he leads a team of seasoned executives who provide independent counsel to Chief Executives in large publicly traded companies, private organisations, and associations, and The Socratic Leader Academy, which is on a quest to foster new models of leadership that promote the conditions for a new Renaissance.

He has engaged in reflective conversations with hundreds of leaders and influencers across various sectors over two decades. These dialogues have enriched his global perspective and deepened his insights on leadership, and the environments in which leaders operate, equipping him to guide his clients towards sustained exceptional performance.

Drawing from his extensive coaching, consulting, and dialogues with leaders worldwide, Anthony's writings and speeches cover a variety of domains, primarily focused on leadership, trends, and navigating change in the current era. His book, Humanise—why human-centered-leadership is the key to the 21st century, is a direct outcome of these global leadership conversations. His groundbreaking PhD research, which introduced a new model known as Personalist Leadership, significantly amplified his influence in the field. Currently, Anthony continues his academic research as an Adjunct Associate Professor in the School of Philosophy and Theology at the University of Notre Dame (Australia).

1. Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3
2. CME credit is available for up to 3 years after the stated release date

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Andrew Baughen teaches ethics at Bayes Business School and researches the intersection of faith and work with an emphasis on worldview and generative business. He leads the Soulful Enterprise project that develops fresh ways of seeing the whole value of business and runs Soul Factor talks explore the distinctive of work rooted in Christian faith. His latest book is called A Life’s Work. How to find meaningful value in everyday work. Andrew is an Associate Minister at St Mary Woolnoth and Anglican Chaplain at City St. George’s, University of London. He is married to Rachel and has two daughters and three grandchildren. He enjoys photography, cycling and eating dessert.

1. Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3
2. CME credit is available for up to 3 years after the stated release date

Contact [email protected] if you have any questions about claiming credit.