In this podcast, Peter Barnett, Director of Executive Education at the Shingo Institute will cover how coaching can transform your organization’s culture and drive lasting change. In the fast-paced world of continuous improvement, simply teaching problem-solving skills isn’t enough. Coaching is the key to empowering employees, fostering accountability, and unlocking their full potential.

We’ll explore effective coaching techniques that build problem-solving capabilities, encourage collaboration, and create a culture of learning. Learn how to coach for skill development, reinforce new behaviors, and keep teams aligned with organizational goals.

To learn more about the Shingo Model, please visit https://shingo.org.

Handout: https://usu.box.com/s/zgxk45bogrmr4uhcjsgavvoz6t9fyduq

In this podcast Cheryl Jekiel, a Shingo Faculty Fellow, redefines sustainable learning by addressing why traditional training often fails. With more than 25 years of experience, she highlights key challenges like vague goals and misaligned leadership. Cheryl introduces a practical tool that clarifies expectations, breaks skills into steps, and aligns them with organizational systems. She emphasizes active engagement, coaching, and practice to bridge the gap between training and performance. She emphasizes that by fostering communities of practice and embedding new behaviors into routines, organizations can build lasting capabilities. Attendees gain actionable insights to create a culture of learning that drives resilience, collaboration, and meaningful, measurable results.

To learn more about this topic, please visit: https://shingo.org/building-sustainable-capabilities/

Handout 1: https://usu.box.com/s/m7hj0ylo7otcuzkxffz22si6z1p1wuio
Handout 2: https://usu.box.com/s/olb8nod1vcfq0q4j6jgi2ajqne211zma

In this podcast we will be learning from Jay Timms, a seasoned organizational psychologist on "Unleashing Employee Potential: The Key to Organizational Success." In this session, Jay will explore the critical disconnect between how leaders perceive their company culture and how employees actually experience it, shedding light on the significant impact this gap has on productivity and talent retention. Drawing from his expertise, Jay will discuss why many organizations still rely on outdated management principles that prioritize system efficiency over human potential. He'll reveal how this misalignment is costing businesses and explain the importance of understanding the brain-engagement connection to foster a more engaged, motivated workforce. During the podcast, you'll discover five key pillars of employee engagement—personal care, individual development, mutual trust, barrier removal, and meaningful work—and learn actionable strategies to implement in your own organization. Jay will also provide practical steps to create personalized growth plans, develop Key Behavioral Indicators and conduct effective one-on-one meetings to boost engagement. Don't miss this opportunity to gain valuable insights on how to unlock your team's full potential and create a thriving, successful workplace.

In the podcast, Jay refers to a document. You can download the One-on-One file here: https://usu.box.com/s/i4sxey92szh13tczjy6f51ngfzv2dpkg 

To learn more about the topic presented, please visit Shingo.org/articles and click on the “Unleashing Employee Potential” article. 

In this podcast we explore the core idea that behavior change, not belief change, drives Lean transformation. Arnoud Herremans and Norbert Majerus explain how altering the environment to support new behaviors fosters Lean thinking.

Using examples from Goodyear's Innovation Centers, the session demonstrates how coaching leaders and creating collaborative systems led to significant improvements. Practical strategies like Lean problem-solving, gemba walks, and role modeling will be discussed, showing how to build a Lean-friendly culture that promotes sustainable results.

Attendees will gain tools to create environments where Lean behaviors—and ultimately, Lean thinking—can thrive.

 I hope you enjoy the podcast. To learn more about this subject, please visit Shingo.org/articles. 

The Shingo Model promotes a culture of respect for every individual, with leadership rooted in humility. Gary Peterson of O.C. Tanner exemplifies this through his leadership, which has been the subject of research by Helen Zak, who is the Research Director at the Shingo Institute, Peter Hines, who is a Shingo Faculty Fellow and Shingo Academy Member, and Juliana Salvadorinho, who is working with the Institute as a research assistant. Their study focuses on O.C. Tanner as a Shingo Prize recipient site and investigates Gary's leadership effectiveness over the past 37 years, emphasizing four key leadership systems at the company. While traditional organizations focus on specific leadership tasks—like gemba walks, strategy deployment, and coaching—O.C. Tanner goes deeper by prioritizing the cultivation of effective behaviors. This begins with hiring individuals who exhibit the right behaviors and fostering mindsets that allow these behaviors to thrive. The company emphasizes two key mindsets: the Growth Mindset, which views all experiences as learning opportunities, and the Outward Mindset, which encourages actions that benefit others. Gary models these principles through his micro-behaviors, including his language, tone, body language, and emotions, which consistently convey positivity, trust, and collaboration. His inquisitive communication style and consistent non-verbal cues build a culture of trust and alignment. What distinguishes O.C. Tanner is how Gary’s approach has been adopted by the entire leadership team, ensuring a unified mindset and leadership style throughout the organization.

To learn more, please visit https://shingo.org/articles. 

In this podcast Jacob Raymer, a Shingo Faculty Fellow and Shingo Academy Member, delves into the transformative power of Key Behavioral Indicators, known as KBIs, in driving predictive success. In today's dynamic business landscape, understanding and leveraging KBIs can provide organizations with a competitive edge, enabling them to anticipate challenges, optimize processes, and achieve sustainable growth. In this podcast learn: 1) The fundamentals of Key Behavioral Indicators and their significance in predictive analytics. 2) Strategies for identifying and implementing KBIs within your organization. 3) Real-world case studies demonstrating the successful application of KBIs. 4) Practical tips for integrating KBIs into your existing performance management systems. Whether you are a business leader, operations manager, or a professional in organizational development, this podcast will equip you with valuable insights and actionable strategies to harness the power of KBIs and stay ahead of the curve. 

Throughout the podcast, there is reference made to an article called “Staying Ahead of the Curve: Using Behavior Indicators for Predictive Success” that can be found on shingo.org/articles. 

In this podcast learn the steps necessary to Challenge for the Shingo Prize. The Shingo Prize is based on a complete assessment of an organization’s culture and how well it drives world-class results. Most organizations do not wait to challenge for the Shingo Prize until they are likely to achieve it. Rather, they use their challenge as part of their progression to guide their journey of continuous improvement. Listen to this podcast to learn more about the process or visit https://shingo.org/awards/challenge-for-the-shingo-prize. You may also email our team at [email protected] or [email protected] for individual questions about the Shingo Prize challenge process.

Join us for an engaging podcast as we explore the transformative power of cultivating a culture that learns from mistakes, ultimately driving continuous improvement and innovation, leading to greater success! Renowned author Mark Graban will draw upon examples from a diverse array of companies, including industry titans like Toyota and agile software startups such as KaiNexus.
 
 During this session, participants will gain valuable insights into the experiences of CEOs and other leaders, regardless of company size, who have adeptly turned mistakes into opportunities for growth and advancement. While these leaders remain vigilant in error prevention, they recognize the profound value of embracing mistakes as pivotal learning moments, particularly within environments fostering psychological safety and robust problem-solving capabilities.
 
 Through compelling narratives, attendees will discover lessons that both educate and inspire, recognizing that in the dynamic landscape of business, mistakes are inevitable — yet it is the process of learning from them that propels us forward!

To learn more, please visit https://shingo.org/articles.

The business world faces profound change. Technological advancements such as the advent of AI, the arrival of a new generation of employees, and rapidly changing customers are just a few of the challenges confronting organizations of tomorrow. Join this podcast to learn more about the Future of People at Work Symposium designed to provide an understanding of these changes, foster discussion on their implications, and generate actionable ideas to create future workplaces with people at the center.

To learn more about the symposium scheduled for July 18-19, 2024 in Detroit, MI, USA, please visit shingo.org/events.

Join us for an insightful podcast as we navigate the complexities of the modern work landscape shaped by Industry 4.0 and the aftermath of the COVID-19 pandemic. The global surge in Volatility, Uncertainty, Complexity, and Ambiguity has accelerated the pace of change, demanding organizations to prioritize the psychological wellbeing of their workforce.

 Based on the upcoming book, "Why Care?", the authors Chris Butterworth and Caroline Greenlee delve into the crucial intersection of psychological health and continuous improvement. Informed by a 2023 global study by the Workforce Institute, which highlighted the impact of work on mental health, we explore strategies to co-create robust systems of psychological health and safety. Discover how organizations can thrive by valuing individuals beyond their roles, focusing on every person's psychological wellbeing at every level.

 Learn how to build resilient systems that support the mental wellness of your team, with practical insights for fostering a workplace culture where individuals are seen, heard, and supported. Join us on this journey towards creating environments that prioritize psychological wellbeing as a key component of organizational success.

To learn more about this topic, please visit: https://shingo.org/why-care/