Shingo Principles Podcast

Episode 42: Unleashing Employee Potential: The Key to Organizational Success


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In this podcast we will be learning from Jay Timms, a seasoned organizational psychologist on "Unleashing Employee Potential: The Key to Organizational Success." In this session, Jay will explore the critical disconnect between how leaders perceive their company culture and how employees actually experience it, shedding light on the significant impact this gap has on productivity and talent retention. Drawing from his expertise, Jay will discuss why many organizations still rely on outdated management principles that prioritize system efficiency over human potential. He'll reveal how this misalignment is costing businesses and explain the importance of understanding the brain-engagement connection to foster a more engaged, motivated workforce. During the podcast, you'll discover five key pillars of employee engagement—personal care, individual development, mutual trust, barrier removal, and meaningful work—and learn actionable strategies to implement in your own organization. Jay will also provide practical steps to create personalized growth plans, develop Key Behavioral Indicators and conduct effective one-on-one meetings to boost engagement. Don't miss this opportunity to gain valuable insights on how to unlock your team's full potential and create a thriving, successful workplace.

In the podcast, Jay refers to a document. You can download the One-on-One file here: https://usu.box.com/s/i4sxey92szh13tczjy6f51ngfzv2dpkg 

To learn more about the topic presented, please visit Shingo.org/articles and click on the “Unleashing Employee Potential” article. 

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Shingo Principles PodcastBy Shingo Institute, Jon M. Huntsman School of Business at Utah State University

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