At Your Convenience

Vice president of retail operations support has been at the convenience-store chain for 25 years

In this episode of “At Your Convenience,” CSP Senior Editor Hannah Hammond interviews Rebecca Mott, vice president of operational accounting at EG America.

Mott (pictured), who attended the Convenience-Store Women’s (CSW) event in November, shared tips on how companies can help match a mentor with the right mentee, and how she’s a better mentor today because of her past experiences.

In this episode of “At Your Convenience,” CSP Senior Editor Hannah Hammond interviews Rachell Bernhardt, human resources director at Quantum Services. The Columbus, Ohio-based company provides inventory audits for convenience-store brands across the country.

Bernhardt shares what it’s like to work on succession planning in a family-run business. She also gives an update on what her C-Store Women’s (CSW) power team has learned about handling competition and the negative stereotypes that may come with it. 

“At Your Convenience” brings industry experts and analysts together with CSP editors to discuss the latest in c-store news and trends. From mergers and acquisitions to foodservice and technology, the podcast delivers the story straight to listeners in short-format episodes, perfect for the morning commute or a quick break at the office.

In this episode of “At Your Convenience,” CSP Editor Chuck Ulie talks to Dan Razowsky, the marketing operations manager at Northbrook, Illinois-based Rmarts convenience stores.

Razowsky (pictured) touches on looking to the future and building a foodservice program with love and attention, what effect electric vehicles might have on c-stores, and how handing out paper coupons at the pumps brings in business.

Rmarts is a family-owned and -operated Chicago-area c-store chain that started in 1951 in downtown Chicago. With 11 locations today, Rmarts has evolved to emphasize convenience and community, where open-faced coolers and bean-to-cup coffee machines have replaced the auto repair bays of yesterday.

In this episode of “At Your Convenience,” CSP Editor Diane Adam talks with Mike Bloom, executive vice president and chief merchandising and marketing officer at GPM Investments, about the retailer’s latest enhanced food program rollout.

Bloom talks about the company’s pizza offering and the value it brings to its loyalty members. He also discusses the rollout of Nathan’s Famous hot dogs added to GPM Investments foodservice lineup.

GPM’s family of brands includes Fas Mart, Shore Stop, Scotchman, BreadBox, Young’s, Li’l Cricket, Next Door Store, Village Pantry and Apple Market, among others c-store chains.

In this episode of “At Your Convenience,” Senior Editor Hannah Hammond talks to Chris Smith, president of McLane’s retail business.

Smith shares how he got to the role he’s in today by being placed in a stretch opportunity—one he was put in before he was ready to help him grow in new areas. They also talk about how their Convenience-Store Women’s (CSW) event power team is working on finding ways to reward and retain top performers in the industry.

“At Your Convenience” brings industry experts and analysts together with CSP editors to discuss the latest in c-store news and trends. From mergers and acquisitions to foodservice and technology, the podcast delivers the story straight to listeners in short-format episodes, perfect for the morning commute or a quick break at the office.

In this episode of “At Your Convenience,” CSP Editor Diane Adam talks with Damon Bail, vice president of Hop Shops and the retail division with Valor Oil, about the retailer’s marketing success in the least likely places—convenience-store bathrooms. Hop Shops stores in Kentucky have achieved unprecedented success thanks to the now viral disco bathrooms in six of its stores.

Bail talks about how the disco bathrooms has exceeded everyone’s expectations and how the concept has positively changed the relationship between the consumer and the cashier at the c-stores with the disco bathroom. 

Valor Oil is a distributor of petroleum products in Kentucky, Tennessee, Illinois, North Carolina and South Carolina. The Owensboro, Kentucky-based company also operates 10 Hop Shops in northern Kentucky. 

“At Your Convenience” brings industry experts and analysts together with CSP editors to discuss the latest in c-store news and trends. From mergers and acquisitions to foodservice and technology, the podcast delivers the story straight to listeners in short-format episodes, perfect for the morning commute or a quick break at the office.

Join Dover Fueling Solutions Amy Cearley and Kendra Keller as they discuss how women are innovating in the industry, what trends are hot right now and where the c-store and fuel industries are heading.  

In this “At Your Convenience” podcast, in partnership with C-StoreTEC, guest host Art Sebastian dives into the dynamic world of digital commerce and online ordering in the convenience-store industry.

Sebastian, NexChapter CEO, is joined by Kristin Sword from Jacksons Food Stores, Meridian, Idaho, and Adit Gupta from Lula Convenience, Philadelphia, to discuss the accelerated shift to digital commerce, driven by COVID-19 and the evolving demands of convenience consumers. Together, they explore the strategic execution behind successful digital commerce, the importance of quality training and the future of Jackson’s digital initiatives. Plus, they offer valuable tips for retailers just beginning their digital commerce journey.

Tune in to learn about the power of partnership and how technology and strategy combine to drive growth in the convenience store sector, and don't miss out on future C-StoreTEC webinars, podcasts and the upcoming conference.

In this episode of “At Your Convenience,” CSP Editor Chuck Ulie talks to Ryan Blevins, the director of food and beverage innovation at Powell, Tennessee-based Weigel's convenience stores.

Blevins also touches on getting customers to turn a gas trip into a foodservice-shopping trip, Weigel’s eight new sauces and more.

Weigel’s is a family-owned and -operated c-store chain that has been serving East Tennessee since 1931. With 70 locations, Weigel’s is dedicated to providing their customers with quality products and exceptional service.

“At Your Convenience” brings industry experts and analysts together with CSP editors to discuss the latest in c-store news and trends. From mergers and acquisitions to foodservice and technology, the podcast delivers the story straight to listeners in short-format episodes, perfect for the morning commute or a quick break at the office.