Joining us today are three incredible industry leaders—Kristle Bollans (National Sales Director at CSN Collision), Olivia Peterson (An Instructor Trainee with I-CAR, as of very recently), and Kayla Clark (SVP of Business Development at Classic Collision)—who are here to discuss how we attract, onboard, and retain top talent in collision repair.

In this episode, we’ll explore what shops can do to create a more welcoming and supportive work environment, how we can modernize hiring and training practices, and why it’s critical to move away from outdated mentalities like “earning your stripes” in ways that discourage new talent. And of course, we’ll talk about how to make the industry a great place to work for women, and what shop owners can do to create a more inclusive and supportive workplace.

This is going to be an insightful, honest conversation—enjoy!