Emotional Intelligence...what is it and how does it impact our everyday life? On this episode of Authentic Living with Roxanne, we welcome Leadership Expert, Lesley Calvin who will explain EI and help with some strategies to create a more positive outlook. Lesley is a Leadership Development Consultant, Coach and Trainer, and is highly revered as an Emotional Intelligence Specialist with a warm, dynamic, and impactful approach to her coaching, facilitation and speaking engagements. Lesley is one of few Leadership Development Master Practitioners with the expertise and certification to administer and facilitate both the Energy Leadership Index (ELI) Assessment and the Emotional Intelligence Assessment (EQi-2.0) both recognized by Forbes in their top 10 as must take assessments for Professionals/Leaders. With her unique and specialized approach, Lesley works with individuals and teams to identify strengths, triggers, and development areas, in to deliver elevated results, fuel positivity and foster engagement.

Lesley’s path to leadership. 2:25

Thanks!
Roxanne

Lesley’s website: https://lesleycalvin.ca
Lesley’s contact info: https://lesleycalvin.ca/social-and-blog
Lesley’s email: [email protected]

Anger...it’s an emotion that we all try to control and is quick to rear itself anywhere and at anytime.  Whether we’re at home, at work or out in public, it is often hard to contain our anger.  On this episode of Authentic Living with Roxanne, we welcome Psychotherapist, Julie Christiansen who will share her thoughts on Anger Solutions and tell us why anger “management” is an outdated concept.

Julie is a seasoned Psychotherapist with a lifelong mission to leverage people and organizations into open communication so they can live free of conflict, tension, anger, and fear.  With her in-depth understanding of human behaviour and clinical expertise, Julie has become a much sought-after public speaker and corporate trainer in the specialized area of anger management.

Authentic Touch Points:

• Where Julie’s career path began.2:10
• Anger is a feeling to express, not a behavior to manage.6:15
• Why anger “management” is a false concept.10:15
• T-S-A...some helpful tips for when you are triggered.14:00
• Dealing with anger (yours and others) in the moment.21:10
• What leaders need to know when dealing with employee anger.27:55
• Respect needs to come from both management and employees.35:40
• Creating the space for conscious conversations.40:40

Julie has built a reputation as a dynamic, inspirational and humorous speaker who can handle sensitive topics with tact and grace. Employees, students, clients, and corporate audiences embrace her passion to help people create radical, positive, lasting change in their lives.

I encourage you to reach out at any time with thoughts or questions. Click here to contact me at your convenience.

Thanks!

Roxanne

Links:
Julie’s website: http://www.angersolution.com
Julie’s practice site:  https://juliechristiansen.com

Anger...it’s an emotion that we all try to control and is quick to rear itself anywhere and at anytime. Whether we’re at home, at work or out in public, it is often hard to contain our anger. On this episode of Authentic Living with Roxanne, we welcome Psychotherapist, Julie Christiansen who will share her thoughts on Anger Solutions and tell us why anger “management” is an outdated concept.

Julie is a seasoned Psychotherapist with a lifelong mission to leverage people and organizations into open communication so they can live free of conflict, tension, anger, and fear. With her in-depth understanding of human behaviour and clinical expertise, Julie has become a much sought-after public speaker and corporate trainer in the specialized area of anger management.

Where Julie’s career path began.2:10

I encourage you to reach out at any time with thoughts or questions. Thanks!

Roxanne

Julie’s website: http://www.angersolution.com
Julie’s practice site: https://juliechristiansen.com

The world has become so much smaller in this digital age.  Communication can easily break down through email, text and the unspoken word.  There is simply no emotional context in digital interaction.  On this episode of Authentic Living with Roxanne, we welcome Communication Expert, Ron Tsang.

Following a successful career as a stock analyst on Bay Street, Ron Tsang is a professional speaker who also teaches business and leadership communication at Centennial College’s School of Business.  Using concepts from his book From Presentation to Standing Ovation: 15 Actionable Ideas to Achieve Massive Influence, Ron helps executives, employees, and entrepreneurs present even better than Steve Jobs.

Authentic Touch Points:
How Ron got his start in the speaking world.  2:00
Influencing others in communication.  9:10
Are you “communicating with” or “speaking to”?  12:20
Looking at your capacity to communicate.  18:15
Virtual/remote vs. face to face communication.  21:50
Intercultural communication.  31:20
Tips for communicating up the chain of command.  36:50
How companies can improve cross-cultural communication as they expand globally.  39:15

Ron is the 2020 President of the Toronto Chapter of the Canadian Association of Professional Speakers (CAPS).  He is also the co-founder of the Share, Love, Celebrate annual charity fundraiser, and the Toronto Entrepreneurs of Passion and Purpose Awards.  Some of his Ron’s clients include Global Fortune 500 banks, insurance companies, tech companies, professional associations, and non-profit organizations.

I encourage you to reach out at any time with thoughts or questions.  Click here to contact me at your convenience.

Thanks!

Roxanne

Links:
Ron’s website:  http://rhtsang.com
Ron’s book:  https://www.amazon.ca/s?k=Ron-Tsang&tag=rontsa00-20      
Share Love Celebrate: https://www.instagram.com/sharelovecelebrate
The TEPP Awards: http://tepp.community
LinkedIn: https://www.linkedin.com/in/rontsang
YouTube: https://www.youtube.com/user/RonTsangMedia
Twitter: https://twitter.com/rhtsang

The world has become so much smaller in this digital age. Communication can easily break down through email, text and the unspoken word. There is simply no emotional context in digital interaction. On this episode of Authentic Living with Roxanne, we welcome Communication Expert, Ron Tsang.

Following a successful career as a stock analyst on Bay Street, Ron Tsang is a professional speaker who also teaches business and leadership communication at Centennial College’s School of Business. Using concepts from his book From Presentation to Standing Ovation: 15 Actionable Ideas to Achieve Massive Influence, Ron helps executives, employees, and entrepreneurs present even better than Steve Jobs.

How Ron got his start in the speaking world. 2:00

Ron is the 2020 President of the Toronto Chapter of the Canadian Association of Professional Speakers (CAPS). He is also the co-founder of the Share, Love, Celebrate annual charity fundraiser, and the Toronto Entrepreneurs of Passion and Purpose Awards. Some of his Ron’s clients include Global Fortune 500 banks, insurance companies, tech companies, professional associations, and non-profit organizations.

I encourage you to reach out at any time with thoughts or questions.
Thanks!

Roxanne

Ron’s website: http://rhtsang.com

Workplaces today take more care to create an inclusive and empathetic atmosphere for employees to feel safe, accepted and able to ask for help when needed.  On this episode of Authentic Living with Roxanne, we welcome Employee Engagement Expert, Jackie Faulkner.

Jackie is the President and Co-founder of Thrive State Inc., a management consulting company with a vision to create a world in which everyone loves Monday mornings.

Authentic Touch Points:
Taking a look at the psychological health & safety of employees.  6:00
Guarded Minds at Work.  8:00
Steps to starting the conversation.  11:25
Mediation can be very effective.  15:00
Assumptions usually create misunderstandings.  17:20
What is Transformational Team Building?  20:00
The rise of mental health issues in the workplace.  27:20

With over 15 years of leadership experience in community and mental health care, Jackie has an unwavering passion for investing in employee mental health as the ultimate strategy for businesses to flourish.  Jackie is an insightful and diplomatic leader with expertise in developing organizational culture and performance management.  She is also a skilled facilitator and mediator.

I encourage you to reach out at any time with thoughts or questions. Click here to contact me at your convenience.

Thanks!

Roxanne

Links:
Jackie’s website: http://www.thrivestate.ca/
Guarding Minds at Work: https://www.guardingmindsatwork.ca/
Deloitte article about ROI for employee mental health: https://www2.deloitte.com/ca/en/pages/press-releases/articles/significant-roi-for-workplace-mental-health-programs.html
Municipal Purchasing Opportunities: https://secure.bidsandtenders.ca/