B2B Tech Talk with Ingram Micro

The disruption of the workplace is an opportunity to reimagine the future of business. 
The shift to a remote workplace has served to accelerate the need for solutions oriented toward digital transformation that enable customers to print from anywhere, on any device, without compromising security.
As a recognized MPS market leader, HP has helped drive print and meet printing needs for every type of business while ensuring secure information and data flow across teams, tasks and workplaces.
In this episode of B2B Tech Talk, Keri Roberts is joined by John McCoubrie, manager of NA Channel Managed Print Services at HP, to discuss how to grow your MPS space with HP.

John also explains: 

How the MPS space has and will continue to evolve
Transactional vs. contractual services
What HP is doing to help drive print with customers
How HP is helping MPS go carbon neutral 
Where technology is headed in the next year

Follow us on Twitter @IngramTechSol #B2BTechTalk.
Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. Or, tune in on our website.
To utilize Ingram Micro’s MPS program, contact your representative at Ingram Micro.

There are two types of disruption:

The thing that disrupted you because you didn’t see it coming
The thing that disrupted you that you did see coming, but you didn’t do anything about 

But what if you do want to do something about it? You’d need to see it coming first. 
In this episode of B2B Tech Talk, Keri Roberts is joined again by Matthew Griffin, an international advisor at 311 Institute and Wells Future Forum and speaker on the Future of Technology, to discuss futuristic thinking and the value of entrepreneurship in an age of digital disruption.
Matt also explains: 

How he has helped companies think far into the future 
How those in the B2B tech space can prepare for the future of work right now
How organizations and individuals can flourish within disruption
How to train employees with skills that complement AI

Follow us on Twitter @IngramTechSol #B2BTechTalk.

Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. Or, tune in on our website.

People say that change is a constant.
But change isn’t constant.
It’s exponential.
Organizations and industries can be disrupted in just one day. Now more than ever, leaders have to look to the future if they’re going to lead it. They have to be prepared for what’s coming to protect what’s already here. They have to predict disruption today for stronger impact tomorrow, because the future belongs to us all.
In this episode of B2B Tech Talk, Keri Roberts catches up with Matthew Griffin, an international advisor at 311 Institute and Wells Future Forum and speaker on the Future of Technology, to discuss the future of work.
Matt also explains:

Why he got into his role of thinking and teaching 20-50 years ahead
What Industry 4.0 is and what it looks like in terms of time frame
How automated and autonomous platforms fit into the future of work
What artificial intelligence means for employees, organizations and society

Follow us on Twitter @IngramTechSol #B2BTechTalk.
Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. Or, tune in on our website.

As the IT world rethinks data storage and processing, it’s up to service providers to rethink how we market those solutions.
In this episode of B2B Tech Talk, Keri sits down with Ed Soo Hoo, an Innovation & Transformation executive for Lenovo’s DCG Field C Suite, and Todd Myrick, global product marketing manager at Lenovo. The trio discusses… 

The benefits of a larger tier of data persistence
The secret sauce to marketing multi-vendor offerings
Expert tips on acquiring and retaining customers
The future of technology

Learn more about Intel Select Solutions and flexible solutions for accelerated insights.
To join the discussion, follow us on Twitter @IngramTechSol #B2BTechTalk
Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. Or, tune in on our website.

With the current challenges we face, a career in tech is more likely here to stay and skills are transferable regardless of what you studied at university. 
In our special edition of Coffee with Women in Tech with Harpreet Narang, we sit down with Abhi Morjaria, marketing manager and Madeleine Skillen, senior marketing executive from Ingram Micro UK Cloud team. They talk about their journey in tech despite very different backgrounds and share tips on how young talent can explore tech as a career option through work experience and internships. 
Some other things this group discusses:

Tips for young graduates to explore tech as a career option by gaining work experience
Why tech, with opportunities galore, is an exciting career option for women whatever their background
Tech disruption and the role technology has played during COVID

“The skills that you pick up at university, even if they’re not directly related to the career that you end up going into, they’re transferable.” —Madeleine Skillen
For more information or to be a guest on the show, connect with Harpreet Narang on LinkedIn or email. 
To join the discussion, follow us on Twitter @IngramTechSol #B2BTechTalk
Be sure to subscribe so you don’t miss the next episode of Coffee with Women in Channel B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. Or, tune in on our website.

As if implementing and maintaining successful IT security organization-wide wasn’t hard enough, now there’s no boundary to where workers can access the network.
The pandemic has piled on workforce challenges and security might just be the #1 concern.

In this episode, Murtaza Hafizji, a cybersecurity product marketing manager at RSA Security, talks to Keri about… 


6 keys security managers need for risk-based assurance of remote workforces and security operations
3 major findings from RSA’s most recent cybersecurity report
Which threats will continue challenging security teams in the next year


Hear Murtaza in B2B Tech Talk episodes 70 and 96.
To join the discussion, follow us on Twitter @IngramTechSol #B2BTechTalk
Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. Or, tune in on our website.

A bundle offering is way, way better than a single vertical, especially for WFH. 
It allows partners access to a top-level product (like Webex meetings) plus the security that’s so essential in our WFH environment. This bundle approach allows the partner to pick different options to address multiple verticals with a solution that solves a business proficiency issue.
In this episode, Keri Roberts interviews Collin Rauen, senior channel account specialist at Ingram Micro; Mike Brooks, sales business development manager collaboration at Cisco; and Marc Nagao, America's distribution security business development at Cisco.
Topics they hit on:

Cisco’s secure WFH approach
Webex meetings are more than just meetings
The cross-solution approach to bundling

RELATED: Listen to these standout guests discuss a safe return to the office.
To learn more, contact Collin Rauen.
To join the discussion, follow us on Twitter @IngramTechSol #B2BTechTalk

Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. Or, tune in on our website.

It’s so new that it’s still being called “NewCo.”
The IBM Partner Ecosystem Strategy is headed toward even more flexible consumption models in 2021.

In this episode of B2B Tech Talk, host Keri Roberts speaks with Rose Nunez-Renck, Vice President, IBM Partner Ecosystem Strategy and Transformation at IBM Systems, and Cheryl Rang, Director of Advanced Solutions at Ingram Micro, about the latest news from IBM about what partners need most to face the new year.

Rose and Cheryl talked about:

Client buying needs for application and infrastructure services
The GTS segment becoming an all new company
IBM cloud solutions for cost optimization
Focus, clarity and agility—partner feedback

Conversations around credit and finance can be scary.
But with Ingram Micro’s financial solutions process, partners have nothing to fear.
In this episode of B2B Tech Talk, Keri Roberts sits down with Heather Kopp, a Financial Solutions Executive at Ingram Micro, and Matthew Bookspan, the CEO of Blacktip, a Business and Technology Consulting Firm to chat about what it’s like to talk financial solutions with Ingram Micro.
They also discuss:

How the financial team helps onboard partners into the SMB Alliance.
What initial conversations and training is like with the Ingram Micro financial team.
How Microsoft Surface as a Service benefits partners and customers.
Where technology is headed.

Follow us on Twitter @IngramTechSol #B2BTechTalk
Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. Or, tune in on our website.

We have discovered several resellers in the channel have limited knowledge of the underpinnings of customer success, and for some that do know, it's met with skepticism, given that it's new to them. 
In this special global edition, we hear from our Canadian team:
· Bibi Sofowote, Producer and Host of Interesting Humans Podcast 
· Parneet Mann, Customer Success Manager for Synnapex Inc.
CSMs use a customer success plan as a process of engagement tool that addresses the customer’s barriers. Through ongoing collaboration on the customer success plan, if anything changes or evolves then it needs to be revisited and revised to match the change. Parneet leaves us with her technical approach to the customer success plan: OCD –Observation, Conversation and Data.
· Observation – unearth the unexpected value of the meeting
· Conversation – determine the main business objective through dialogue
· Data – analytics on the health index – utilization and adoption of the features of the product
Combining all this information helps the CSM to create the customer success plan effectively.
Want to know more? Connect with the Canadian CX team on our Express Hub.