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The Battles of Business: Negative Reviews and Entrepreneurial Struggles

In Episode 157, Jen and Todd discuss handling negative reviews and share their experiences with a particularly challenging one-star review. 

They discuss the common misconception that being great at a skill, like hairstyling, automatically translates to business success. 

Jen reflects on parenting milestones and mentorship, while Todd emphasizes the importance of communication and dealing with both clients and business partners. 

Together, they offer practical advice for aspiring business owners, highlighting the need for constant adaption, robust systems, and unwavering dedication.

00:00 Introduction and Episode Setup
00:44 Opening Takes: Personal Reflections
04:01 Discussing the Negative Review
07:09 Handling Difficult Clients
15:46 Challenges of Entrepreneurship
21:13 Client Communication Boundaries
22:10 Handling Financial Stress in Business
24:26 Decision-Making with a Business Partner
26:20 Marketing and Investment Strategies
27:08 Entrepreneurial Mindset and Risk Management
31:50 Effective Communication in Business
34:41 Dealing with Distributors and Sales Reps
39:01 Final Thoughts and Encouragement

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