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Learn more on the statistics of the compensation study report and join the market research of the beauty industry. Salon owners, Entrepreneur and 'Intrepreneur'

QNITY offers simple and visual tools to help you learn financial literacy of your business whether you are behind the chair or a boss babe, they got you covered. This unique and stellar education company and change the money story of stylists and salon and spas. This is one episode and company you must keep on your radar.

Follow todays Podcast Guest Erin Kuhn, and president of Qnity

The Fill May 21-23, 2023 = www.fillbyqnity.com

The Qnity Institute/Participate in the next Compensation Study = www.qnityinstitute.com

Qnity SBO = www.qnityinc.com

Qnity for Schools = www.qnityforschools.com T

o listen to MONEY O2 Podcast = www.moneyo2podcast.com

To follow us on social, @qnityinc 

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Jen is a thirteen-year salon industry veteran who serves as the COO at both

Salon Rootz and Endz Salon Studios located in Medina, Ohio. Salon Rootz is a 12-time Salon Today Top 200 winner and a 11-time STAMP honoree.

Jen has a passion as well as an infectious drive, to help the salon industry with innovations for growth and profitability. Using her background in marketing, e-commerce, SEO, web creation, graphic design, and her heart for the salon industry - Jen looks to elevate others.

Jen is also a lifelong learner, a pursuit that has led her to joining the 124Go Coaching and Consulting team. With 124Go, Jen has a greater opportunity to inspire and create strategies that will help your team and your company achieve new milestones.

Her motto is 

Together, we get growing!

https://124go.com/

follow Jen on www.instagram.com/jen_leblanc_ohio

what

won't

Join the free Facebook Community and ask questions and connect with other beauty professionals like yourself at facebook.com/groups/salonandsuitebusiness

Learn more about Rob and his consulting business https://linktr.ee/rob.raiseyourlidconsulting

Join the class: A Path to better boundaries https://raiseyourlidconsulting.ticketleap.com/a-path-to-better-boundaries/

Beware of your ego, as it will get in your way of learning more and ultimately keep you stuck in an old way of thinking.  

Self-importance to Value self

Position of power to arrogant ( warning don't be here!)

How to filter through all the noise? Why do you gravitate to a specific coach? Do they have credibility, and does this make sense for your business?

You must lead yourself before you lead others.

Leaders must always Influence & Be about others.

Listen to Learn

Assumption and comparison is a killer!

Join the free Facebook group to meet other go-getter professionals like yourself www.facebook.com/groups/salonandsuitebusiness

Listen to the full episode to learn from Ohio's #1 salon and spa with six locations and a yoga studio. Debbie Penzone, president and CEO of Penzone Salon and Spa, shares their outstanding business's beginning and rebranding.

Raised in a tight-knit family in a small town, Debbie is passionate about giving back, from leading a nonprofit board to driving to the hospital and taking the time to style a cancer patient. Debbie donates a considerable amount of time serving on the boards of several industry, nonprofit and charitable organizations, including:

▪ Vice President of the International SalonSpa Business Network

▪ Member of Intercoiffure and the Professional Beauty Association

▪ Childhood League Assisting Board XII

▪ American Heart Association Board Member

▪ Franklin Park Conservatory Sustaining Board Member

Formerly:

▪ Responsible RestartOhio Personal Services Advisory Group Chairperson

▪ Childhood League Center President

▪ Women's President Organization Board Member

▪ A Kid Again Board Member

▪ American Cancer Society Board Member

▪ Dress for Success Board Member

▪ Haven of Hope Board Member

▪ SAKS Fifth Avenue External Advisory Board Member

Debbie founded Earth Angels, which donates money to causes from fighting cancer to empowering girls. She recently opened a new fund at The Columbus Foundation called the "LIT LOVE LIFE + YOGA Fund," which supports wellness in all forms throughout Columbus. She established the Charles Penzone Mother-Daughter Spa Day with A Kid Again, pampering teen cancer patients and their mothers for nearly 20 years. She helped the American Cancer Society develop its "Look Good, Feel Better" program and is an active supporter of Pelotonia and Komen Race for the Cure.

Debbie also authored "Debbie's Club™: Discovering MyTrueBeauty™ for Girls," an interactive workbook to inspire girls to recognize their unique inner beauty.

She is a certified yoga instructor and meditation guide, a marathon runner, a cyclist, a vegan, an optimist, a traveler, an art lover, and a fashion enthusiast. In addition, Debbie is a devoted wife to her husband, Charles, chairman and founder of Charles Penzone Incorporated. When not leading the business, you'll likely find her cooking a new recipe in the kitchen, laughing with her husband, or on a yoga mat.

https://www.penzonesalons.com

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Three Steps of Service

These are the standard that we must hold ourselves accountable to complete

Mindset around rejection

Client says no to a treatment:

Client says no to rebooking:

Client says no to take home care

What are the objections

Goal:

Not to think about their response but our responsibility as a professional to ask, recommend, and control how we want to operate our business while building strong relationships

OVERCOME REJECTION

Dig deep to find where this fear began

Remember it isn't a rejection of YOU personally but the role you play, or the service or product you sell.

Homework:

Write out the bricks in your life: the obstacles you face, fears that stop you, challenges that hold you back.

Now Write out the mindset, attitude, education, tools, and people that are on your success train that help create the momentum you need to run over all those bricks in your life!

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https://beautybusinessguides.com/

As a beauty business coach she helps  Salon Owners, Independent Hairstylists and Beauty Professionals build stronger businesses. As a Salon Owner and Stylist of 20 years, she's been successful in building 2 salon businesses while navigating the changes in our industry. She has created a revolutionary approach to structuring salon menus, services and pricing by creating a Modern Menu & Hybrid Pricing Blueprint, as well as a comprehensive business auditing plan that puts salon owners well-being and profits first.

What challenges did you face when you started

Tell us about your salon model and the good, bad and the ugly truth of business ownership?

Why did finances and numbers become your obsession?

You coach salon owners 1:1 and do a salon audit.  What things do you look for and what do you think most salon owners are missing in the business?

What areas in salon business are overspending or can cut costs?

When you started to buckle down and understand your expenses and prices, what were some things you found that surprised you?

You shed light onto taxes and write offs.  What are some misconceptions you have seen or heard as a coach?

You coach salon profit.  With all the money going in and out, where can salon owners start a better cash flow and profit trajectory?

When it comes to numbers you are a wiz at breaking down formulas to help owners understand their business. What was that experience like figuring out a way to simplify these numbers to help transform businesses?

You teach towards many different business models.  Do you have a favorite and why?

Can you tell us what the Modern Menu is?

When it comes to creating a menu, what are the most common mistakes you hear salon owners making?

It’s been a hot topic the past few years of hourly pricing in your experience. What are the pros and cons of this method?

Hybrid Pricing

Besides menu and pricing creation, what other KPIs do you think are the most important to track to determine success?

Join the free facebook community with like minded beauty bosses just like you! @salonandsuitebusiness

Listen and learn about the discipline and mindset shifts of developing your inner leader to find fulfillment and success. This deep conversation is what you need if you feel lost, stuck in a rut, mundane, or down. Chris's enlightened mindset and the ideas he shares will cause you to rethink. So take a walk with this podcast episode because you will be deep in thought with the lessons learned and the light shining on what it takes to make peace within yourself. Chis is a lifelong Hairstylist, turn salon owner, motivational, educational leader, and speaker. In this conversation, Chris reveals recovery, peace, success, and what it takes to find it in this busy saturated world. 

To connect with Chris, send him a DM to instagram.com/chrissulimay

Join the free facebook community with like minded beauty bosses just like you! www.facebook.com/groups/salonandsuitebusiness

Heather opened a salon in 2013 and just celebrated 9 years as a badass business owner whose modo and legacy is to positively impact people. She started small and grew her way to make big move, great success as she has take industry professionals along the way their salon ownership and the creator of PIP UNIVERSITY

Follow Heather at

https://www.pip-university.com/

https://www.instagram.com/pipuniversity/

Get the full scoop in this episode:

What is your role

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Gotta a HOT TOPIC or would like to be a guest on the show?  Send me an email [email protected]

We need to get inside of our team's head, find out:

One of the top factors for employee burnout is lack of recognition for hard work or accomplishments according to GUSTO and companies with highly-engaged employees saw 59% less turnover than other companies!

A hand written card can go a long way!

What we need to focus on is:

Leadership

October Promotion Ideas

$10 Trick or Treatments- Wow your client with your extra services and offer it full price this holiday for repeat business

Join the Free Facebook group to connect with other beauty professionals www.facebook.comg/groups/salonandsuitebusiness

Got a questions or comment?  Let's connect [email protected]

1.  Mindset

2.  Take Action

3.  Motivation

4.  Expectation-

5.  Discovery- When we truly know and accept ourselves, we are able to make better decisions for ourselves; pursue careers, relationships and goals that are in line with our true values and desires – making for a more purposeful, content and happy life.