This week David Roldan, Head of Venture Capital & Startup Business Development - Europe, Google Cloud, is chatting to Alex Theuma on the SaaS Revolution Show, live from Slush 2019.

Their conversation focused on David’s passion: Customer Success. David offered practical tips to help early-stage startups set themselves up as a customer-success-focused organisation - even before making a single CS hire. They also discussed the areas of a business that are impacted by customer success, and how the discipline differs in Europe compared with the USA. 

 

 

Check out the other ways SaaStock is helping SaaS founders move their

business forward: 

🇮🇪 SaaStock Europe: 14-15 October 2025 | Dublin, Ireland

Book you tickets: https://saastock-europe.com/tickets/

🇺🇸 SaaStock USA 2025: April 2026 | Austin, Texas

Join the waitlist: https://saastock-usa.com/

🤝 SaaStock Founder Membership: A private members group of B2B SaaS

founders between $100K - $10M ARR who are committed to growth and

helping others (https://www.saastock.com/founder-membership/)

🌎 SaaStock Local: Monthly meet-ups in cities all around the world,

bringing together SaaS enthusiasts and experts to discuss the most

pressing topics in SaaS (https://local.saastock.com/home)