“ Our hospitality starts with education, but it's also having a welcoming point of view.”

Scott Young, Founder of SSWING, an innovative indoor golf training facility in New York City, and an expert golfer joins the podcast today to hash out the meaning of hospitality and dive into his business. They discuss the broader meaning of hospitality in various environments, focusing on creating a welcoming yet challenging space to help people improve. The conversation dives into Scott’s analytical approach to golf using math and biomechanics, balancing customer comfort with pushing them to new limits. Scott shares insights from his touring days and stories about the honesty and pressure in golf. The episode highlights the importance of process-oriented improvement and maintaining a clear mental focus.

Takeaways: 

• Whether it’s golf or any other aspect of life, embrace a mindset of continuous improvement and commit to bettering yourself.
• Aim to have a consistent and clear process for achieving your goals. In golf, this means focusing on your pre-shot routine and execution rather than being overly concerned with the outcome.
• Utilize technology such as biomechanics assessments, high-speed cameras, and other tools to get precise feedback and improve your performance.
• Develop mental resilience by practicing staying focused and present in high-pressure situations. This can be beneficial in sports and various other stressful scenarios in life.
• If appropriate for your business, consider a membership model to build a committed community and create a steady revenue stream.
• After any performance or practice, reflect honestly on your process and identify areas where you either succeeded or could improve.
• Use personal stories and experiences, whether from a professional athlete or your own life, to gain insights and inspire your growth journey.

Quote of the Show:

“  My essence of SSWING is that every single person who walks through our door leaves a better golfer or a better mover.” - Scott Young

Links:

• LinkedIn: https://www.linkedin.com/in/scott-young-28b5569/ 
• Website: https://www.sswing.com/ 
• Podcast: https://podcasts.apple.com/us/podcast/pivot-the-path/id1713829364 

Shout Outs:

• 3:28 - Rosemary Young https://www.linkedin.com/in/rosemary-k-young-92b4821/ 
• 4:54 - Shinnecock Hills Golf Club https://www.shinnecockhillsgolfclub.org/ 
• 4:55 - Augusta National https://www.masters.com/index.html/ 
• 12:04 - New York University https://www.nyu.edu/ 
• 14:17 - David Kennedy https://www.linkedin.com/in/david-kennedy-03821b3/ 
• 16:46 - British Airways https://www.britishairways.com/travel/classic-home/public/en_us/ 
• 16:56 - JFK Airport https://www.jfkairport.com/ 
• 22:15 - PGA https://www.pgatour.com/ 
• 23:46 - Callaway https://www.callawaygolf.com/ 
• 34:43 - Australian Open https://ausopen.com/ 
• 38:09 - Rory McIlroy https://en.wikipedia.org/wiki/Rory_McIlroy 
• 38:36 - Tiger Woods https://en.wikipedia.org/wiki/Tiger_Woods 
• 39:30 - Jack Nicklaus https://en.wikipedia.org/wiki/Jack_Nicklaus 
• 42:53 - Max Verstappen https://en.wikipedia.org/wiki/Max_Verstappen 
• 42:54: Roger Federer https://en.wikipedia.org/wiki/Roger_Federer 
• 47:42 - US Open https://www.usopen.com/ 

🏨✨ Defining Hospitality is Sponsored by Berman Falk https://www.bermanfalk.com/ - Check out their impact page! 🌍🌱 https://www.bermanfalk.com/impact/ 

Ways to Tune In: 

• Spotify: https://open.spotify.com/show/0A2XOJvb6mGqEPYJ5bilPX
• Apple Podcasts: https://podcasts.apple.com/us/podcast/defining-hospitality-podcast/id1573596386
• Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly93d3cuZGVmaW5pbmdob3NwaXRhbGl0eS5saXZlL2ZlZWQueG1s
• Amazon Music: ​​https://music.amazon.com/podcasts/8c904932-90fa-41c3-813e-1cb8f3c42419
• Transistor: https://www.defininghospitality.live/