Maya spelled backwards is "I am"

What does it mean to "Work a program"

Having had a spiritual awakening as the result of these Steps, we tried to carry this message to those seeking recovery, and to practice these principles in all our affairs. 

Sought through prayer, meditation, and the chanting of the Holy Names to improve our conscious contact with Krishna, praying only for knowledge of His will for us and the power to carry that out.

Continued to take personal inventory and when we were wrong promptly admitted it.

Made direct amends to such people wherever possible, except when to do so would injure them or others.

Made a list of all persons we had harmed, and became willing to make amends to them all.

Humbly asked Krishna to remove our shortcomings.

We were entirely ready to have Krishna remove all these defects of character.