We are joined today by Bob Land, the Vice President of Consumer Experience for Dorel Juvenile. He has strategic P&L responsibility for Ecommerce Sales (Amazon, Retailer.com, Marketplaces + Direct), Omnichannel Brand Experiences, and their award-winning Consumer Care teams. We are talking a bit about his career, how he started working in eCommerce, Covid-19 and its consequences, and sharing some useful advice on operating multiple channels, building relationships with consumers, and giving predictions about eCommerce.

Tune in to learn more!

MENTIONED IN THIS EPISODE

Connect with Kiri Masters

Connect with Bob Land

Learn more about Bobsled Marketing

Find out more about Dorel Juvenile