Catherine Thorpe, CEO of Nurse Next Door and author of "Bold Kindness," discusses her revolutionary leadership approach that eliminates traditional hierarchies and empowers employees to be self-led. She defines bold kindness as caring deeply about people's development while understanding them as individuals to provide feedback they can hear and act upon. Thorpe eliminated performance reviews and managers eight years ago, instead focusing on real-time feedback and quarterly self-led check-ins. Her philosophy centers on treating employees as adults who know their jobs and can make decisions autonomously, creating a workplace where people can bring their whole selves to work and find genuine connection and purpose.

TAKEAWAYS

• Self-Led Model: Organizations can eliminate traditional management layers by treating employees as self-directed adults who understand their responsibilities, know when to ask for help, and can make autonomous decisions without constant oversight.
• Bold Kindness Definition: Effective leadership combines caring deeply about someone's development with understanding them personally, enabling leaders to give feedback in ways people can hear, accept, and act upon for their growth.
• Vulnerability Creates Connection: Leaders who show vulnerability and allow employees to bring their whole selves to work create deeper organizational connections and higher engagement than traditional professional boundaries.

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