Bringing 911 intelligence directly into real-time crime centers can help expedite police response when children go missing, retail thefts occur or shots are fired. Advances in technology are making it possible for RTCC analysts to review real-time transcripts and translations of emergency calls, AI-generated call summaries and videos or images from community members. This situational awareness helps officers to better understand what’s happening and shave potentially life-saving seconds from their response to emergencies.

In this episode of the Policing Matters podcast, part of a special report from Motorola Solutions Summit 2025, host Jim Dudley speaks with Glendale Interim Chief of Police Colby Brandt and Dave Wilson, Retired Assistant Police Chief and Senior Solutions Specialist with Motorola Solutions. They explore how agencies are using technology to expedite the response to community and enterprise-reported 9-1-1 incidents.

This episode of the Policing Matters podcast is sponsored by Motorola Solutions.