Featured in Feedspot's Top 10 Insurance Podcasts, Kanopi's latest podcast series 'Building Tomorrow's Insurer' explores the cutting edge of insurtech and digital innovation in the insurance industry. Join host and CEO of Kanopi, Nigel Fellowes-Freeman as he interviews industry leaders and unpacks the latest trends shaping the future of insurance.

The future of insurance is about more than policies—it's about protection, prediction, and prevention.

In this episode of Building Tomorrow’s Insurer, host and Kanopi CEO Nigel Fellowes-Freeman sits down with David Lynch, Group CTO at bolttech, to explore the cutting edge of insurtech and its transformative role in the insurance ecosystem. With a wealth of experience in banking, fintech, and sustainability, David shares powerful insights on the evolving insurance value chain, the role of generative AI, and the technologies shaping the next decade of innovation.

Tune in as we discuss:
🔹 The shift from reactive claims handling to predictive and preventative protection
🔹 How bolttech connects insurers, distributors, and customers through hyperconnected networks
🔹 Practical applications of generative AI that go beyond the hype
🔹 Scaling technology across 35+ markets while adapting to local nuances
🔹 The future of hyper-personalized, real-time insurance offerings

From matching supply and demand to solving protection gaps with tech-driven solutions, this episode uncovers what it takes to deliver meaningful impact to customers and society.

Whether you're an insurance leader, insurtech entrepreneur, or tech enthusiast, David's vision for the industry's future is both inspiring and actionable.

Listen now to discover how bolttech is building the future of protection, one connection at a time.

Featured in Feedspot's Top 10 Insurance Podcasts, Kanopi's latest podcast series 'Building Tomorrow's Insurer' explores the cutting edge of insurtech and digital innovation in the insurance industry. Join host and CEO of Kanopi, Nigel Fellowes-Freeman as he interviews industry leaders and unpacks the latest trends shaping the future of insurance.

What does it take to redefine pet insurance for a digital-first world? Guy Farley, CTO and Co-founder of ManyPets, shares the groundbreaking journey that transformed a niche insurtech startup into the third-largest pet insurer in the UK.

In this episode of Building Tomorrow’s Insurer, host Nigel Fellowes-Freeman dives deep into the evolving world of insurance claims with Sylvia Quang, Head of Claims Solutions for Hong Kong and Macau at Marsh Asia. With an extensive background in law and insurance, Sylvia brings a wealth of experience, having worked across multiple lines of insurance and recognised as one of Australia's Best Lawyers for 2025.

Sylvia shares her fascinating journey from law into the heart of claims management and sheds light on how the claims process is transforming in the digital age. This episode explores critical themes, including:

🔹 The Human Side of Claims: Why claims handling is more than a process—it’s the true test of an insurer's promise.
🔹 Tech in Claims Management: How AI tools, like Marsh Asia’s LED AI, are streamlining processes and enhancing customer service.
🔹 Regulation and Innovation: The contrasting regulatory environments in Australia and Hong Kong and their impact on innovation.
🔹 Catastrophe Management: Preparing for rising claims volumes and training strategies for handling catastrophe-related claims.
🔹 The Future of Claims: Sylvia’s vision for a more efficient, customer-centric claims process and the role of emerging risks like cyber.

Sylvia also touches on the importance of diversity in leadership and how it leads to better decision-making and innovation, especially within claims.

Whether you’re an insurer, a claims professional, or interested in the future of insurance, this episode offers valuable insights into the challenges and opportunities in claims management today.

Tune in to hear Sylvia Quang’s expert perspective on building a better, more empathetic, and technologically advanced claims future.

Is the insurance industry stuck in its old ways? In an era where digital media drives brand loyalty and tech reshapes customer expectations, insurance companies might be missing out on huge opportunities. Featured in Feedspot's Top 10 Insurance Podcasts, Kanopi’s Building Tomorrow’s Insurer brings you insights from leaders who are redefining insurance.

In this episode, host and Kanopi CEO Nigel Fellowes-Freeman speaks with Michael Waitze, the force behind Michael Waitze Media and Asia Tech Podcast. Michael’s decades of experience in global finance and media give him a unique—and sometimes provocative—perspective on why insurers need to radically rethink how they connect with customers.

Tune in as Michael challenges traditional approaches and shares eye-opening insights on:

For insurance leaders ready to break out of the status quo, this episode offers fresh takes that just might redefine your approach. Don’t miss this discussion with Michael Waitze as he calls out what’s missing—and what’s possible—in the future of insurance.

InsurerFeatured in Feedspot's Top 10 Insurance Podcasts, Kanopi's latest podcast series 'Building Tomorrow's insurer' explores the cutting edge of insurtech and digital innovation in the insurance industry. Join host and CEO of Kanopi, Nigel Fellowes-Freeman as he interviews industry leaders and unpacks the latest trends shaping the future of insurance.

In this compelling episode of Building Tomorrow's Insurer, host Nigel Fellowes-Freeman is joined by Natasha Gale, CEO of ARAG Services Australia, a pioneering force in legal expense insurance. With over 25 years of experience across banking, premium funding, and insurance, Natasha brings a wealth of knowledge and a passionate commitment to democratizing access to justice through innovative insurance solutions.

Key themes covered in this episode:

Whether you're an insurance professional, broker, or interested in the evolution of financial services, this episode offers valuable insights into how innovative insurance products are reshaping access to legal services. Join us as Natasha Gale shares her vision for a more equitable insurance landscape and the role of Legal Expense Insurance (LEI) in Building Tomorrow's Insurer.

Featured in Feedspot's Top 10 Insurance Podcasts, Kanopi's latest podcast series 'Building Tomorrow's Insurer' explores the cutting edge of insurtech and digital innovation in the insurance industry. Join host and CEO of Kanopi, Nigel Fellowes-Freeman as he interviews industry leaders and unpacks the latest trends shaping the future of insurance.

In this inspiring episode of Building Tomorrow's Insurer, host Nigel Fellowes-Freeman is joined by Lisa Carter, the highly acclaimed CEO and Managing Director of Clear Insurance. With numerous industry accolades and a passion for transforming the insurance broking landscape, Lisa provides a unique perspective on client-focused risk advice and the future of insurance.

Key themes covered in this episode include:

Whether you're an insurance professional, a business owner seeking to understand risk management, or interested in the future of financial services, this episode is a must-listen. Tune in for Lisa Carter's expert insights on revolutionising risk advice and shaping tomorrow's insurer.

Featured in Feedspot's Top 10 Insurance Podcasts, Kanopi's latest podcast series 'Building tomorrow's insurer' explores the cutting edge of insurtech and digital innovation in the insurance industry. Join host and CEO of Kanopi, Nigel Fellowes-Freeman as he interviews industry leaders and unpacks the latest trends shaping the future of insurance.

In this exciting episode of Building Tomorrow's Insurer, host Nigel Fellowes-Freeman is joined by Anish Sinha, co-founder of upcover, Australia's fastest-growing insurance platform for small businesses. With his background at Goldman Sachs and nearbuy.com, Anish brings a unique perspective on revolutionizing the SME insurance landscape.

Key themes covered in this episode include:

Whether you're an insurtech entrepreneur, an insurance industry professional, or interested in the digital transformation of financial services, this episode offers valuable insights. Tune in to hear Anish Sinha's perspective on building tomorrow's insurer and how upcover is changing the game for small business insurance in Australia.

Featured in Feedspot's Top 10 Insurance Podcasts, Kanopi's latest podcast series 'Building tomorrow's insurer' explores the cutting edge of insurtech and digital innovation in the insurance industry. Join host and CEO of Kanopi, Nigel Fellowes-Freeman as he interviews industry leaders and unpacks the latest trends shaping the future of insurance.

In this illuminating episode of Building Tomorrow's Insurer, host Nigel Fellowes-Freeman is joined by Daniel Elliott from Blake Oliver Consulting. With extensive experience in talent acquisition and management across the insurance and insurtech sectors, Daniel provides unique insights into the evolving landscape of talent in the insurance industry. Here are some key themes covered in this episode:

Whether you're an insurance executive looking to build a cutting-edge team, an HR professional in the financial services sector, or an insurtech entrepreneur aiming to attract top talent, this episode is a must-listen. Tune in for Daniel Elliott's expert insights on navigating the talent landscape and building the workforce that will shape tomorrow's insurer.

Featured in Feedspot's Top 10 Insurance Podcasts, Kanopi's latest podcast series 'Building tomorrow's insurer' explores the cutting edge of insurtech and digital innovation in the insurance industry. Join host and CEO of Kanopi, Nigel Fellowes-Freeman as he interviews industry leaders and unpacks the latest trends shaping the future of insurance.

In this insightful episode of Building Tomorrow's Insurer, host Nigel Fellowes-Freeman is joined by Dr. Andrew Johnston, the author behind Gallagher Re's influential quarterly insurtech reports. With extensive experience in analyzing global insurtech trends, Dr. Johnston provides a unique perspective on the evolving landscape of insurance technology. Here are some key themes covered in this episode:

Whether you're an insurtech entrepreneur, an insurance industry professional, or interested in the future of financial services, this episode is a must-listen. Tune in for Dr. Andrew Johnston's expert insights on the transformative trends shaping tomorrow's insurer.

Featured in Feedspot's Top 10 Insurance Podcasts, Kanopi's latest podcast series 'Building tomorrow's insurer' explores the intersection of InsurTech and digital disruption in the insurance industry. Join host and CEO of Kanopi, Nigel Fellowes-Freeman as he interviews industry leaders and unpacks the latest trends shaping the future of insurance.

In this insightful episode, Nigel sits down with Alison Cameron, Head of Risk and Regulation at HammondCare and Head of Governance, Risk & Compliance at Youi Insurance. With over 24 years of experience in the financial services industry across the United States, Hong Kong, and India, Alison brings a wealth of knowledge in governance, risk management, and regulatory compliance.

The conversation delves into critical topics shaping the insurance industry:

Alison shares valuable insights on fostering a culture of compliance while encouraging innovation, the challenges of implementing new technologies like AI, and the importance of transparency in regulatory relationships. She also discusses her work with the ASIC Indigenous Financial Framework Committee and her vision for a more inclusive insurance industry.

Whether you're a seasoned insurance professional or new to the industry, this episode offers crucial perspectives on navigating the complex interplay of risk, compliance, and innovation in the rapidly evolving insurance landscape.