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Ryan Hanley talks with Charles Feltman, author of The Thin Book of Trust, a business classic that has sold over 100,000 copies. They dive into what it takes to build trust in leadership and teams, exploring why there’s often a disconnect between leaders and employees. Charles shares practical advice on transparency, the importance of psychological safety, and how admitting “I don’t know” can strengthen trust. Whether you're a seasoned leader or just starting out, this conversation is packed with insights to help you build stronger, more effective teams.
🎯 Takeaways:
🔗 Connect and Discover:
Website: https://insightcoaching.com/
Book: https://amzn.to/4hfzD4e
📖 Chapters:
00:00:00 - Introduction and The Role of Leaders in Trust Building
00:03:12 - The Trust Gap: 86% vs. 60%
00:05:07 - Why Leaders Lose Transparency
00:07:33 - The Strength of Admitting “I Don’t Know”
00:10:52 - Autocratic vs. Collaborative Leadership
00:13:25 - The Importance of Disagreement in Teams
00:18:32 - Psychological Safety and Framing Ideas
00:26:54 - In Service Of: Redefining Leadership
00:28:26 - Navigating Layers of Management to Build Trust
00:32:06 - Finding the Right Level of Transparency
00:39:18 - The Evolution of “The Thin Book of Trust”
00:41:42 - Where to Learn More
📌 𝗙𝗢𝗟𝗟𝗢𝗪 𝗠𝗘 𝗢𝗡:
Website: https://go.ryanhanley.com/
Course Page: https://masteroftheclose.com/
Apple: https://podcasts.apple.com/us/podcast/the-ryan-hanley-show/id1480262657
Spotify: https://open.spotify.com/show/5AZFuTiQsgS9hMQDDdtlOr?si=98432b7806534486
Instagram: https://www.instagram.com/ryan_hanley
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Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
By Ryan Hanley, Bleav3.3
149149 ratings
Ryan Hanley talks with Charles Feltman, author of The Thin Book of Trust, a business classic that has sold over 100,000 copies. They dive into what it takes to build trust in leadership and teams, exploring why there’s often a disconnect between leaders and employees. Charles shares practical advice on transparency, the importance of psychological safety, and how admitting “I don’t know” can strengthen trust. Whether you're a seasoned leader or just starting out, this conversation is packed with insights to help you build stronger, more effective teams.
🎯 Takeaways:
🔗 Connect and Discover:
Website: https://insightcoaching.com/
Book: https://amzn.to/4hfzD4e
📖 Chapters:
00:00:00 - Introduction and The Role of Leaders in Trust Building
00:03:12 - The Trust Gap: 86% vs. 60%
00:05:07 - Why Leaders Lose Transparency
00:07:33 - The Strength of Admitting “I Don’t Know”
00:10:52 - Autocratic vs. Collaborative Leadership
00:13:25 - The Importance of Disagreement in Teams
00:18:32 - Psychological Safety and Framing Ideas
00:26:54 - In Service Of: Redefining Leadership
00:28:26 - Navigating Layers of Management to Build Trust
00:32:06 - Finding the Right Level of Transparency
00:39:18 - The Evolution of “The Thin Book of Trust”
00:41:42 - Where to Learn More
📌 𝗙𝗢𝗟𝗟𝗢𝗪 𝗠𝗘 𝗢𝗡:
Website: https://go.ryanhanley.com/
Course Page: https://masteroftheclose.com/
Apple: https://podcasts.apple.com/us/podcast/the-ryan-hanley-show/id1480262657
Spotify: https://open.spotify.com/show/5AZFuTiQsgS9hMQDDdtlOr?si=98432b7806534486
Instagram: https://www.instagram.com/ryan_hanley
--
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--
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Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

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