Effective communication ensures that all stakeholders share a clear understanding of objectives and desired outcomes. Business analysis professionals often act as the bridge between stakeholders and solution implementation, engaging with individuals across various levels of an organization, each with unique communication needs.

To connect effectively with this diverse audience, business analysis professionals must employ a range of techniques and skills tailored to different contexts and stakeholder groups. Communicating in a one-size-fits-all manner simply doesn’t work.

The consequences of miscommunication can be severe, leading to misaligned goals, project delays, or even failure. Discover why clear and effective communication is essential for achieving business outcomes, learn strategies to overcome common challenges, and gain actionable tips to enhance your communication skills as a business analyst—all in this insightful episode!

🎙️Episode Highlights:

• The Role of Communication

• Challenges in Communication

• Tailored Communication Strategies

• Techniques for Effective Communication

• The Cost of Miscommunication

• Communication in a Digital World

• Building Strong Stakeholder Relationships

🔗 Resources:

Connect with Laura on LinkedIn Link to Laura's LinkedIn Learning course Business Analysis Communication

Business Analysis Live is hosted by Susan Moore, Community Engagement Manager with the International Institute of Business Analysis (IIBA). We talk with business analysis professionals about business analysis topics and answer questions from our live audience.

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The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.

Learn more at ⁠⁠⁠⁠https://www.iiba.org/

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