In this episode, Scott and Susan dive into the topic of business analysis for off-the-shelf product (or commercial off-the-shelf - COTS) projects. COTS products or services are built, sold and maintained by third-party vendors. These tools might be installed "on prem" (or on premises) or might be hosted in the cloud. These projects require business analysis but the activities involved have a slightly different focus than products or services that might built from scratch. Susan brings her insights into these projects from many years working on these kinds of projects and, as always, we'll take audience questions. 

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#COTS #businessanalysis #nocode #lowcode