In this episode Benjamen from The Better Business Analysis Institute unravel the competitive landscape of the chatbot industry and examine the key factors that shape the success of ChatGPT.

Join us as we explore the Porter's Five Force Model

🔹 Threat of New Entrants: We assess the barriers faced by potential competitors entering the chatbot market and evaluate ChatGPT's advantage as an early mover.

🔹 Bargaining Power of Buyers: We analyze the influence of buyers in the chatbot industry and discuss how ChatGPT's advanced capabilities and reputation impact buyer power.

🔹 Bargaining Power of Suppliers: We delve into the relationships between ChatGPT and its suppliers, examining the leverage and influence each party holds.

🔹 Threat of Substitutes: We investigate the availability of alternative chatbot solutions and discuss how ChatGPT's unique natural language processing and machine learning capabilities position it against potential substitutes.

🔹 Competitive Rivalry: We explore the intense competition within the chatbot market and highlight the strategies that ChatGPT employs to maintain its competitive edge.

Tune in to this episode to gain valuable insights into the chatbot industry and understand how Porter's Five Forces model can be applied to analyze and strategise within this dynamic landscape.