Business Essentials

Michael Black, Founder and CEO of Success Tutoring has rapidly established the franchise nationally, and he intends to upend the traditional franchising model. He says his company is breaking away from rigid, corporate-style franchising structures, in a model called “flat franchising”. By fostering a collaborative environment where franchise partners, support staff, and tutors operate as equals, he's empowering everyone to contribute ideas and grow together. And it appears to be working.

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Are you constantly distracted by those voices in your head. You know the ones, urging you to check emails or social media, but you really need to concentrate on something else, or they keep replaying a memory or a fear of yours. Or perhaps you’re trying to break a habit, like over-eating or drinking. Well, behavioural scientist Darren Fleming has come across a solution so that you can have more control over your life. He calls it ‘Mindset Mastery’, which he explains is the ability to pay attention to and deactivate the physical sensations in your body. It’s outlined in his latest book, ‘Mindset Mastery: Do less. Achieve more’.

Business Essentials Daily is produced by:

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As society, in general, becomes more conscious of mental illness and its impacts on individuals and teams, stigmas persist. The Founder and CEO of the Safe Watch mental health app, Shane Muller, offers some practical strategies for small business owners and managers to support mental health in the workplace. He discusses how reducing stigma, focusing on employee strengths, and fostering trustful, open communication can transform workplace culture. Shane also offers insights into recognizing and addressing mental health challenges discreetly, helping create a more supportive environment.

Business Essentials Daily is produced by:

SoundCartel
soundcartel.com.au
+61 3 9882 8333

See omnystudio.com/listener for privacy information.

COVID changed the world, and now many businesses find themselves having to undertaking sales work over the web, with videoconferencing replacing face-to-face encounters. Sales and negotiations consultant Julia Ewert says there are some important things to remember when conducting sales meetings over the web. She says that on the web, speed kills, so dedicating more time to asking open questions, and building a rapport, is the key to success.

Business Essentials Daily is produced by:

SoundCartel
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+61 3 9882 8333

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It has been an acutely challenging year for small businesses. Rising costs, interest rates, labor shortages and big new regulatory burdens have made life much more difficult. So, is there any light on the horizon in 2025? For an end of year economic summary, we’ve turned to the CEO of Australian Chamber of Commerce and Industry, Andrew McKellar. After a look back at 2024, Andrew signposts the global and domestic trends ahead, including the Federal Election. He describes practical solutions to boost productivity, including smarter tax policies, leveraging technology like AI, and how small business owners can influence government.

Business Essentials Daily is produced by:

SoundCartel
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When there’s an unspoken issue hindering communications and productivity, how do you find, and then move, the elephant in the room? It’s something conflict coach and author Genevieve Hawkins discusses in her new book, 'Shrinking Elephants: Untangling workplace conflict to unlock value for all'. She explains why tensions arise due of differing perspectives, and emphasises the importance of open, empathetic dialogue to address them. And she offers some practical advice for managers on building personal connections and creating a safe space for discussions.

Business Essentials Daily is produced by:

SoundCartel
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As a productivity expert, Donna McGeorge has heard all the cliches. For instance, ‘hard work will get you ahead’, you need to be ‘more productive’, and you should aim to do what’s ‘urgent and important’. They’ve become well-worn cliches, as Donna explores what you really should be doing with your workday to feel less overwhelmed.

Business Essentials Daily is produced by:

SoundCartel
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The cash flow challenge is worsening, and it’s being caused by widespread overdue payments. That’s according to the CEO and Founder of Grow Capital, Gus Gilkeson. At a difficult time, Gus suggests some proactive strategies for managing late payments and outstanding debts. He shares advice on setting up effective terms of trade, the importance of clear communication with clients, and when to consider professional debt collection services.

Business Essentials Daily is produced by:

SoundCartel
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A manager needs to embody a group of distinct archetypes if they are to reach their full potential, according to recruitment expert and Director of Talent X, Marnie Jones. From the pusher to the mentor, the trainer to the policeman, Marnie Jones explains her seven management archetypes and why embracing them all can lead to a better workplace, retention of staff, and higher profits.

Business Essentials Daily is produced by:

SoundCartel
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+61 3 9882 8333

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COVID reshaped the hospitality sector in many ways, but there’s one positive impact you probably haven’t heard about. The crisis forced the industry to unite and form a health advisory council led by Wes Lambert. The goal of the council was to negotiate with government to keep the industry largely open, while still protecting the public. The advisory council has since become the Australian Restaurant and Café Association, and Wes is CEO, the perfect choice to lead one of Australia’s most recent peak industry bodies. Wes outlines the political challenges facing the wider small business community.

Business Essentials Daily is produced by:

SoundCartel
soundcartel.com.au
+61 3 9882 8333

See omnystudio.com/listener for privacy information.