Business of Tech: Daily MSP News & IT Services Analysis

Three things to know today

• NDA’s and searches in the US

https://www.protocol.com/Policy/new-california-law-ndas

https://www.theverge.com/2021/2/10/22276183/us-appeals-court-first-circuit-border-phone-search-decision-fourth-amendment

• Data that COVID tracing works

https://www.technologyreview.com/2021/02/11/1018010/uk-exposure-notification-contact-tracing-app-succes/

https://techcrunch.com/2021/02/09/mount-sinai-study-finds-apple-watch-can-predict-covid-19-diagnosis-up-to-a-week-before-testing/

AND

• Security from Florida’s hack to Supply Chain breach

https://www.theverge.com/2021/2/10/22277300/florida-water-treatment-chemical-tamper-teamviewer-shared-password

https://www.bleepingcomputer.com/news/security/microsoft-keep-your-guard-up-even-after-emotet-s-disruption/

https://www.bleepingcomputer.com/news/security/office-365-will-help-admins-find-impersonation-attack-targets/

https://www.bleepingcomputer.com/news/apple/apple-fixes-sudo-root-privilege-escalation-flaw-in-macos/

https://www.bleepingcomputer.com/news/security/hackers-ask-only-1-500-for-access-to-breached-company-networks/

https://www.bleepingcomputer.com/news/security/researcher-hacks-over-35-tech-firms-in-novel-supply-chain-attack/

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Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

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Three things to know today

• New MSP performance data from Channel Pro

https://www.channelpronetwork.com/article/2021-state-channel-bruised-roaring-back

• Jobs and economic data

https://www.ciodive.com/news/high-demand-tech-roles-icims-2020/594574/

https://www.ciodive.com/news/emerging-tech-talent-demand-comptia/594735/

https://www.vox.com/policy-and-politics/22264320/jobs-report-unemployment-rate-inequality

AND

• And where will those jobs go?

https://www.businessinsider.com/salesforce-employees-can-work-from-home-permanently-2021-2

https://blog.dropbox.com/topics/company/dropbox-goes-virtual-first

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

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Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Three things to know today

• New MSP performance data from Channel Pro

https://www.channelpronetwork.com/article/2021-state-channel-bruised-roaring-back

• Jobs and economic data

https://www.ciodive.com/news/high-demand-tech-roles-icims-2020/594574/

https://www.ciodive.com/news/emerging-tech-talent-demand-comptia/594735/

https://www.vox.com/policy-and-politics/22264320/jobs-report-unemployment-rate-inequality

AND

• And where will those jobs go?

https://www.businessinsider.com/salesforce-employees-can-work-from-home-permanently-2021-2

https://blog.dropbox.com/topics/company/dropbox-goes-virtual-first

Support the vendors who support the show:

👉 https://businessof.tech/sponsors/

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

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Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Three things to know today

• Water plant breached in Florida

https://www.washingtonpost.com/nation/2021/02/09/oldsmar-water-supply-hack-florida/

https://www.theverge.com/2021/2/8/22273170/hackers-water-treatment-facility-florida-hacked-chemical-levels-changed

https://www.bleepingcomputer.com/news/security/hackers-tried-poisoning-town-after-breaching-its-water-facility/

• 2FA in Open Source

https://thenewstack.io/why-open-source-project-maintainers-are-reluctant-to-use-digital-signatures-two-factor-authentication/

AND

• Does new tech spur innovation?

https://www.ciodive.com/news/IT-creativity-research-spend/594657/

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Three things to know today

•   Water plant breached in Florida

https://www.washingtonpost.com/nation/2021/02/09/oldsmar-water-supply-hack-florida/

https://www.theverge.com/2021/2/8/22273170/hackers-water-treatment-facility-florida-hacked-chemical-levels-changed

https://www.bleepingcomputer.com/news/security/hackers-tried-poisoning-town-after-breaching-its-water-facility/

• 2FA in Open Source

https://thenewstack.io/why-open-source-project-maintainers-are-reluctant-to-use-digital-signatures-two-factor-authentication/

AND

• Does new tech spur innovation? 

https://www.ciodive.com/news/IT-creativity-research-spend/594657/

Two things to know today

• Remote work starts thinking hybrid work

https://www.protocol.com/newsletters/sourcecode/remote-work-hybrid-is-hard

AND

• Regulation: How much do Americans dislike big tech, and what new law is introduced

https://www.axios.com/newsletters/axios-login-a9a40766-5be3-4ad4-9470-da3768b0c173.html?chunk=3&utm_term=emshare#story3

https://www.protocol.com/democrats-plan-section-230

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Two things to know today

• Remote work starts thinking hybrid work

https://www.protocol.com/newsletters/sourcecode/remote-work-hybrid-is-hard

AND

• Regulation: How much do Americans dislike big tech, and what new law is introduced

https://www.axios.com/newsletters/axios-login-a9a40766-5be3-4ad4-9470-da3768b0c173.html?chunk=3&utm_term=emshare#story3

https://www.protocol.com/democrats-plan-section-230

Support the vendors who support the show:

👉 https://businessof.tech/sponsors/

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

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A conversation with Jim Lippie, CEO of SaaS Alerts. The discussion is about his history in the space, what he sees for cloud management, why this hasn’t happened before, and what the big risk is for providers.

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

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Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

A conversation with Jim Lippie, CEO of SaaS Alerts. The discussion is about his history in the space, what he sees for cloud management, why this hasn’t happened before, and what the big risk is for providers.

Support the vendors who support the show:

👉 https://businessof.tech/sponsors/

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

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Three things to know today

• Yet another tech worker union

https://www.ciodive.com/news/tech-workers-form-new-union-on-heels-of-kickstarter-organization/594473/

• This week in SolarWinds

https://www.wsj.com/articles/suspected-russian-hack-extends-far-beyond-solarwinds-software-investigators-say-11611921601

https://www.msspalert.com/cybersecurity-news/solarwinds-patches-three-vulnerabilities/

https://www.wsj.com/articles/hackers-lurked-in-solarwinds-email-system-for-at-least-9-months-ceo-says-11612317963?mod=djemalertNEWS

https://www.toolbox.com/security/threat-reports/news/solarwinds-hackers-exploited-weak-access-policies-to-infiltrate-the-network/

https://gizmodo.com/the-solarwinds-hack-just-keeps-getting-wilder-1846193313

https://statescoop.com/no-evidence-solarwinds-hack-touched-election-systems/

https://www.cisa.gov/news/2021/01/05/joint-statement-federal-bureau-investigation-fbi-cybersecurity-and-infrastructure

https://securityboulevard.com/2021/02/more-solarwinds-news/

https://gcn.com/articles/2021/02/02/smarter-einstein.aspx

https://fortune.com/2021/01/29/solarwinds-cybersecurity-zero-trust-national-security-supply-chain-risk-vendors-clean-network/

https://www.cfr.org/blog/most-tools-failed-detect-solarwinds-malware-those-did-failed-too

AND

• Call center technologies teach us

https://www.channele2e.com/business/enterprise/customer-service-technologies-options/

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

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Instagram: https://www.instagram.com/mspradio

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Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.