Business of Tech: Daily MSP News & IT Services Analysis

Three things to know today

• Chromebooks 2020 growth

https://www.geekwire.com/2021/chromebooks-outsold-macs-worldwide-2020-cutting-windows-market-share/

https://iotbusinessnews.com/2021/02/11/06951-the-number-of-smart-homes-in-europe-and-north-america-will-reach-179-million-in-2024/

• Regulations that pass and fail

https://www.nytimes.com/2021/02/12/technology/maryland-digital-ads-tax.html

https://thehustle.co/north-dakota-big-tech/

https://www.channelpro.co.uk/news/12059/uk-government-announces-20m-smb-brexit-support-fund

AND

• Fifth and sixth generation cybersecurity

https://www.weforum.org/agenda/2021/02/fifth-generation-cyberattacks/

https://www.channelfutures.com/mssp-insider/it-facing-major-security-issues-but-cloud-security-may-be-most-immense

https://www.cybersecurity-insiders.com/what-is-a-gen-6-cyber-attack/

Support the vendors who support the show:

👉 https://businessof.tech/sponsors/

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

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Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:

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Three things to know today

• Microsoft partner program – co selling to SMBs

https://blogs.microsoft.com/blog/2021/02/10/microsofts-partner-ecosystem-enabling-innovation-and-business-resilience/

• French IT providers hacked

https://www.reuters.com/article/global-cyber-centreon/update-1-french-it-monitoring-companys-software-targeted-by-hackers-cyber-agency-idUSL1N2KL1EC

AND

• Another labor union

https://www.theverge.com/2021/2/11/22278684/medium-union-unionizing-communications-workers-america

https://www.ciodive.com/news/cloud-skill-demand-aws-azure-google-cloud/594961/

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

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Instagram: https://www.instagram.com/mspradio

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Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Three things to know today

• Microsoft partner program – co selling to SMBs

https://blogs.microsoft.com/blog/2021/02/10/microsofts-partner-ecosystem-enabling-innovation-and-business-resilience/

• French IT providers hacked

https://www.reuters.com/article/global-cyber-centreon/update-1-french-it-monitoring-companys-software-targeted-by-hackers-cyber-agency-idUSL1N2KL1EC

AND

• Another labor union

https://www.theverge.com/2021/2/11/22278684/medium-union-unionizing-communications-workers-america

https://www.ciodive.com/news/cloud-skill-demand-aws-azure-google-cloud/594961/

Support the vendors who support the show:

👉 https://businessof.tech/sponsors/

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Inspired by a reddit comment, let's tackle the question "what should you do if you're new to the space?"

I’ve done two videos that are super popular – “If I were to start an MSP”, and “Don’t Start an MSP”. The first is about the type of business I would start now, and the second about the challenges of the market as they exist now, that did not exist when I first started.

If I was starting something today.. how would I disrupt my competitors? How would I disrupt and displace those established providers? Rather than gatekeeping… how could I stand before the gates and tell the invading army how to take them down?

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Inspired by a reddit comment, let's tackle the question "what should you do if you're new to the space?"

I’ve done two videos that are super popular – “If I were to start an MSP”, and “Don’t Start an MSP”. The first is about the type of business I would start now, and the second about the challenges of the market as they exist now, that did not exist when I first started.

If I was starting something today.. how would I disrupt my competitors? How would I disrupt and displace those established providers? Rather than gatekeeping… how could I stand before the gates and tell the invading army how to take them down?

An interview with Alex Hoff of Auvik Networks.

A large percentage of IT pros don’t know what is on their network

Alex thinks networks are going to get more simple: Why?

Why didn’t IoT drive new adoption as predicted?

How do you think about zero trust security?

What is your North Star vision of network management?

How does cloud factor into your approach to network management?

So what about SaaS management?

How are you making decisions on features and products?

What’s the end game for Auvik?

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

An interview with Alex Hoff of Auvik Networks.

A large percentage of IT pros don’t know what is on their network

Alex thinks networks are going to get more simple: Why?

Why didn’t IoT drive new adoption as predicted? 

How do you think about zero trust security? 

What is your North Star vision of network management? 

How does cloud factor into your approach to network management?

So what about SaaS management?

How are you making decisions on features and products? 

What’s the end game for Auvik?

Three things to know today

• Broadband perception is changing fast

https://arstechnica.com/tech-policy/2021/02/isps-step-up-fight-against-spacex-tell-fcc-that-starlink-will-be-too-slow/

https://www.axios.com/newsletters/axios-login-8dfd25ec-2ddd-4cbc-83f1-202793d01aa3.html?chunk=0&utm_term=emshare#story0

https://www.theverge.com/2021/2/8/22273185/justice-department-drops-california-net-neutrality-lawsuit-ajit-pai

https://www.washingtonpost.com/technology/2021/02/09/lifeline-broadband-internet-fcc-coronavirus/

• State law roundup – IT services companies care

https://www.axios.com/newsletters/axios-login-cb8713b9-d1a4-40fe-9846-ef0457345abd.html?chunk=0&utm_term=emshare#story0

AND

• This week in SolarWinds

https://www.bankinfosecurity.com/microsoft-office-365-was-solarwinds-initial-attack-vector-a-15939

https://www.crn.com/news/security/alex-stamos-attributes-solarwinds-hack-to-russian-intel-service?itc=refresh

https://www.nbcboston.com/news/national-international/us-response-to-solarwinds-hack-has-been-disorganized-senators/2298623/

https://www.nytimes.com/2021/02/10/us/politics/biden-russia-solarwinds-hacking.html

https://www.bleepingcomputer.com/news/security/us-coast-guard-orders-maritime-facilities-to-report-solarwinds-breaches/

https://www.crn.com/slide-shows/security/10-bold-statements-from-solarwinds-msp-after-the-orion-hack/10

https://www.crn.com/news/security/solarwinds-msp-hunts-for-new-security-chief-following-split

https://www.businessinsider.com/new-ceo-solarwinds-inherited-hack-sudhakar-ramakrishna-cybersecurity-2021-2

https://www.washingtonpost.com/technology/2021/02/09/fireeye-hack-russia-microsoft/

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Three things to know today

• Broadband perception is changing fast

https://arstechnica.com/tech-policy/2021/02/isps-step-up-fight-against-spacex-tell-fcc-that-starlink-will-be-too-slow/

https://www.axios.com/newsletters/axios-login-8dfd25ec-2ddd-4cbc-83f1-202793d01aa3.html?chunk=0&utm_term=emshare#story0

https://www.theverge.com/2021/2/8/22273185/justice-department-drops-california-net-neutrality-lawsuit-ajit-pai

https://www.washingtonpost.com/technology/2021/02/09/lifeline-broadband-internet-fcc-coronavirus/

• State law roundup – IT services companies care

https://www.axios.com/newsletters/axios-login-cb8713b9-d1a4-40fe-9846-ef0457345abd.html?chunk=0&utm_term=emshare#story0

AND

• This week in SolarWinds

https://www.bankinfosecurity.com/microsoft-office-365-was-solarwinds-initial-attack-vector-a-15939

https://www.crn.com/news/security/alex-stamos-attributes-solarwinds-hack-to-russian-intel-service?itc=refresh

https://www.nbcboston.com/news/national-international/us-response-to-solarwinds-hack-has-been-disorganized-senators/2298623/

https://www.nytimes.com/2021/02/10/us/politics/biden-russia-solarwinds-hacking.html

https://www.bleepingcomputer.com/news/security/us-coast-guard-orders-maritime-facilities-to-report-solarwinds-breaches/

https://www.crn.com/slide-shows/security/10-bold-statements-from-solarwinds-msp-after-the-orion-hack/10

https://www.crn.com/news/security/solarwinds-msp-hunts-for-new-security-chief-following-split

https://www.businessinsider.com/new-ceo-solarwinds-inherited-hack-sudhakar-ramakrishna-cybersecurity-2021-2

https://www.washingtonpost.com/technology/2021/02/09/fireeye-hack-russia-microsoft/

Support the vendors who support the show:

👉 https://businessof.tech/sponsors/

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Three things to know today

• NDA’s and searches in the US

https://www.protocol.com/Policy/new-california-law-ndas

https://www.theverge.com/2021/2/10/22276183/us-appeals-court-first-circuit-border-phone-search-decision-fourth-amendment

• Data that COVID tracing works

https://www.technologyreview.com/2021/02/11/1018010/uk-exposure-notification-contact-tracing-app-succes/

https://techcrunch.com/2021/02/09/mount-sinai-study-finds-apple-watch-can-predict-covid-19-diagnosis-up-to-a-week-before-testing/

AND

• Security from Florida’s hack to Supply Chain breach

https://www.theverge.com/2021/2/10/22277300/florida-water-treatment-chemical-tamper-teamviewer-shared-password

https://www.bleepingcomputer.com/news/security/microsoft-keep-your-guard-up-even-after-emotet-s-disruption/

https://www.bleepingcomputer.com/news/security/office-365-will-help-admins-find-impersonation-attack-targets/

https://www.bleepingcomputer.com/news/apple/apple-fixes-sudo-root-privilege-escalation-flaw-in-macos/

https://www.bleepingcomputer.com/news/security/hackers-ask-only-1-500-for-access-to-breached-company-networks/

https://www.bleepingcomputer.com/news/security/researcher-hacks-over-35-tech-firms-in-novel-supply-chain-attack/

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.