Business of Tech: Daily MSP News & IT Services Analysis

In this episode, we discuss the current state of the IT and business services market, which is showing signs of a rebound according to ISG Research. We also explore Nightshade and Glaze, tools developed by the University of Chicago to protect AI data integrity. Additionally, we cover the Channel Turmoil caused by Broadcom cutting ties with smaller VMware partners. Finally, we highlight the global spending on IT and business services, which experienced a slight decline in Q4 but is expected to rebound in 2024. 

Three things to know today

00:00 IT and Business Services Market on the Cusp of Rebound: Insights from ISG Research

03:55 Nightshade and Glaze: University of Chicago's Tools to Protect AI Data Integrity

06:37 Channel Turmoil: Broadcom Cuts Ties with Smaller VMware Partners

Supported by:  https://skykick.com/mspradio/

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode of The Business of Tech, host Dave Sobel discusses four important tech news stories. First, he highlights Microsoft's 365 add-on search and the significant increase in the number of paid add-ons for customers. Next, he mentions the recent email breach by Russian hackers that Microsoft revealed. Sobel then discusses the fallout from the Horizon IT case, where over 700 people were wrongfully convicted due to software errors. Lastly, he mentions the debut of the Apple Vision Pro and the concerns surrounding its availability and repair costs.

Four things to know today

00:00 Microsoft 365 Add-Ons Surge: Analyzing the Shift from 14 to 61 in Four Years

04:16 Midnight Blizzard Strikes Again: Microsoft Reveals Email Breach by Russian Hackers

05:17 Horizon IT Fallout: Over 700 Wrongfully Convicted Due to Fujitsu Software Errors

06:57 Apple Vision Pro Debuts: Mixed Availability and Repair Cost Concerns Surface

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this bonus episode of the Business of Tech, host Dave interviews Uzair Ahmed, the founder and chief automation officer at Cottonwood Automation. Uzair shares his insights on leveraging technology to automate and streamline small and mid-sized businesses. He discusses the importance of connecting various software systems and eliminating manual processes to create a more efficient and cohesive business operation. Uzair also explains why he believes partnering with existing managed internet service providers is a better approach for businesses in need of infrastructure support. Tune in to learn more about Uzair's approach to business process automation and his success in building and scaling ventures. 

 

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode, we discuss four key topics. First, MSPs are boosting their IT budgets by up to 70% to meet the growing demand for enterprise IT. Second, the FTC joins a global pact for AI data privacy, focusing on enhancing training data trustworthiness. Third, we provide an update on the Kaseya case, with prosecutors and the FBI continuing their pursuit beyond sentencing. Finally, we explore the importance of cross-industry collaboration in leveraging AI's full potential, with insights from Google DeepMind's COO. We also highlight the significance of human expertise in cybersecurity and introduce Huntress, a company dedicated to elevating SMBs and MSPs with fully managed cybersecurity solutions. The episode concludes with a report on MSPs' increased spending and the popularity of refurbished IT equipment in the industry.

Four things to know today

00:00 MSPs Boost IT Budgets by 70%: Surge in Enterprise IT Demand Spurs Growth

04:06 FTC Joins Global Pact for AI Data Privacy: New Standards to Enhance Training Data Trustworthiness

06:20 Progress in Kaseya Case: Prosecutors and FBI Continue Pursuit Beyond Vasinskyi's Sentencing

07:19 Cross-Industry Collaboration Key to Leveraging AI's Full Potential: Insights from Google DeepMind COO

Supported by:  https://huntress.com/mspradio/

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode of the Business of Tech podcast, Dave Sobel discusses three key topics. First, he explores the business opportunity for IT services in guiding companies through AI integration and overcoming planning hurdles. Next, he dives into the challenges faced by the AI industry in 2024, particularly in relation to global copyright laws. Lastly, he examines the lasting economic legacy of the pandemic, with a significant percentage of U.S. workers continuing to work remotely. The episode also highlights the importance of cybersecurity expertise and introduces Huntress, a company focused on elevating SMBs and MSPs with fully managed cybersecurity solutions. Additionally, Dave shares insights from Gartner on the current stage of AI investment and the projected growth of IT spending in 2024. Overall, this episode provides valuable insights into the intersection of technology and business.

Three things to know today

00:00 Business Opportunity for IT Services: Guiding Companies in AI Integration and Overcoming Planning Hurdles 

04:17 2024: A Pivotal Year for AI Industry Amidst Global Copyright Law Challenges, Reports Politico

06:45 Remote Work: The Lasting Economic Legacy of the Pandemic with 20-25% US Workers at Home

Supported by: https://huntress.com/mspradio/ 

 

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode, Dave Sobel discusses the latest updates in the tech market. He starts by highlighting the increase in cloud infrastructure spending and the decline in traditional IT. He also explores the opportunities for IT firms in data analytics and culture transformation. Dave then mentions Google's strategic move in cloud competition. Moving on, he discusses the latest Consumer Price Index report, which shows sticky inflation in key areas of the economy. This could complicate expectations of near-term interest rate cuts. Dave shares that prices are rising faster than desired, particularly in the services sector, while goods prices are falling. He concludes by mentioning the decline in worldwide PC shipments according to Gartner.

Three things to know today

00:00 Cloud Infrastructure Spending Soars as Traditional IT Declines: Key Takeaways from IDC Report

03:37 Strategic AI Integration: IT Firms' New Opportunity in Data Analytics and Culture Transformation

05:31 Google's Strategic Move in Cloud Competition: No More Exit Fees

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode, Dave Sobel discusses the highlights from CES, including the introduction of Wi-Fi 7, which promises faster speeds and improved efficiency for high bandwidth activities. He also covers other tech products showcased at the event, such as voice-controlled luxury toilet seats, transparent displays, and new processors and graphic cards. Additionally, Microsoft unveils Copilot Pro, a consumer AI plan for enhanced productivity, and Lancom Technology joins Evergreen through acquisition.

Three things to know today

00:00 Wi-Fi 7, AI Integration, and Futuristic Displays: Key Highlights from CES

04:24 Microsoft Unveils Copilot Pro: The New $20 Consumer AI Plan for Enhanced Productivity

06:02 Evergreen's International Ambitions: Lancom Technology Joins as Latest Acquisition

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode of the Business of Tech podcast, host Dave Sobel discusses the changing work landscape and the impact it has on employee well-being. He shares data from various surveys, including the American Psychological Association's Work in America survey, which reveals that workplace stress in the U.S. has reached epidemic proportions, with high workloads, low job control, and work-family conflict being the top stressors. The survey also highlights high rates of workplace bullying and discrimination. Additionally, the episode explores the issue of burnout and its impact on productivity, with 65% of employees experiencing burnout in 2023. The importance of taking breaks, having focused time, and logging off after work is emphasized, as these practices have been found to improve productivity. Lastly, the podcast discusses the challenges faced by remote workers, including a lower likelihood of receiving promotions and raises.

00:00 Navigating the New Work Landscape: Surveys Indicate Shift Towards Flexibility, Remote Work, and Employee Well-Being

04:47 From Redefining Meetings to Navigating Virtual Legality: Some Friday Big ideas

 

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode of the Business of Tech podcast, host Dave Sobel discusses OpenAI's strategic moves, including their response to copyright lawsuits and the launch of their new service, ChatGPT Team. OpenAI defends their use of copyrighted material for training AI technologies, stating it falls under fair use and emphasizes the transformative potential of AI in journalism. They have also launched ChatGPT Team, a subscription tier targeting small and medium-sized businesses, offering access to GPT-4 and various tools. The episode also touches on the mixed impact of generative AI on minority workforces and organizational challenges. Tune in to learn more about these important developments in the tech industry.

Three things to know today

00:00 OpenAI's Strategic Moves: Defending Copyright Lawsuits and Launching Services for Diverse Sectors

03:25 Microsoft's Copilot App Launch Unnoticed: No Impact on ChatGPT's Rising Installs and Revenue

06:21 Generative AI's Mixed Impact on Minority Workforces and Organizational Challenges

Supported by:  

Skykick – Webinar on Jan 25 here! 

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode, we discuss three key tech news stories. First, we dive into the controversy surrounding Carta, a cap table management company, and its alleged unethical tactics. The CEO of a startup claims that Carta contacted investors without consent and attempted to sell shares without authorization. This incident has raised questions about Carta's trustworthiness and sparked similar experiences from other customers. Next, we explore the highlights from CES 2024, focusing on the shift in AR and VR terminology and its industrial applications. The event showcased the evolving landscape of augmented and virtual reality technologies and how they are being utilized in various industries. Lastly, we cover HPE's $14 billion acquisition of Juniper Networks, signaling an AI-focused expansion. This move highlights the growing importance of artificial intelligence in the tech industry and the strategic investments being made to capitalize on its potential.

Three things to know today

00:00 Unconsented Investor Contact by Carta Sparks Trust Issues in Startup Community

03:44 CES 2024 Highlights Shift in AR/VR Terminology and Industrial Applications

06:40 HPE Set to Acquire Juniper Networks in $14 Billion AI-Focused Expansion

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.