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Navigating the Highs and Lows of Business Entrepreneurship: Insights from Jen and Todd

In this episode, Jen and Todd dive deep into the rollercoaster journey of business entrepreneurship, sharing relatable personal experiences from starting and managing their salon, Hello. 

They discuss the struggles of finding the right space, the impact of COVID-19, and the intricacies of managing people and implementing systems. 

On the positive side, they highlight the importance of community involvement, the benefits of having a structured pricing system, and the rewarding aspects of building and leading a supportive and creative team. 

They also touch on the pros and cons of working with a business partner, maintaining a work-life balance, and handling both supportive and challenging clients. 

Overall, they provide a candid and comprehensive view of what it takes to run a successful small business.

00:00 Introduction and Greetings
00:06 Starting the Business Journey
00:54 Challenges in Finding a Space
01:38 Renovation Struggles
03:14 COVID-19 Impact
06:34 Implementing New Systems
07:32 Pricing Integrity
12:50 Hiring and Building a Team
17:36 Navigating Business Reputation
18:57 The Pros and Cons of Business Partnerships
19:43 Balancing Work and Personal Life
23:43 Community Involvement and Giving Back
27:52 Managing Employees and Compliance
32:45 Final Thoughts and Reflections
33:42 Handling Client Challenges

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