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Part two of a good conversation is where things usually get real. In this episode, I pick back up with Nush Ahmed and Brooke Laing from Sisterhood of Trades, and we get into the questions most shop owners quietly wonder about but rarely say out loud: why more women aren't walking through the door, what it actually looks like to attract them, and whether our instinct to "just hire good people" is actually enough.
One of the things that struck me in this conversation is how simple some of the answers are. Women aren't applying to manufacturing jobs in large numbers not because they don't want to work in a shop, but because many of them have no idea what manufacturing even is as a career option. Visibility is the entry point. And social media, whether you're comfortable with TikTok or not, is where that visibility happens today. If your shop isn't showing up where the next generation is spending time, you're not even in the conversation.
We also got real about what the next generation is actually looking for, and it's more nuanced than just higher wages. Purpose matters. Acknowledgment matters. The small things, a "good job" at the end of a shift, a manager who notices when someone puts in extra effort, carry more weight than I expected. That said, we had an honest conversation about total compensation, and I think every business owner who has ever been frustrated by someone turning down a job offer because the hourly rate was a dollar short will find something useful in where that conversation went.
We also touched on transparency, specifically what happens when shop owners start being honest with their teams about the economics of running a business. The response is usually not what you'd expect. Most people, when they actually understand the numbers, become more invested, not less. That's a management insight worth sitting with.
This is one of those episodes where I walked away having learned something. And when that happens, I like to share it.
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In this episode of Buy the Numbers, I sat down with Nush Ahmed and Brooke Laing for one of the more entertaining and eye-opening conversations I've had in a while. What started with jokes about generational slang and communication styles quickly turned into a serious discussion about leadership, workplace culture, and what younger generations are actually looking for in manufacturing careers.
As someone who's spent decades building teams and leading manufacturing companies, I've seen firsthand how much the workforce has changed. Today, many companies have four or even five generations working side by side, each with different expectations around communication, feedback, work-life balance, and career growth. This episode dives into those differences head-on, from the "no news is good news" mentality many older generations grew up with to the constant feedback and transparency younger workers expect today.
We also talked about something I think manufacturing leaders need to hear more often: younger employees want opportunity and involvement, not just a paycheck. Nush and Brooke shared stories about trade shows, networking, community-building, and why companies often miss the mark when they fail to support employees who are trying to grow professionally. Hearing how impactful events like IMTS and industry networking were to their careers reinforced something I strongly believe: if someone on your team wants to learn, connect, and represent your company, you should encourage it.
This conversation challenged some of my own assumptions and reinforced others, but more than anything, it highlighted how important communication and intentional leadership are if we want to attract and retain the next generation in manufacturing. Whether you're a shop owner, manager, or someone entering the trades yourself, there's a lot in this episode that will probably sound familiar. And yes, there are still plenty of dad jokes and generational roasts mixed in along the way.
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Recorded live from the DN Solutions open house near Chicago, this special crossover episode blends the worlds of Buy the Numbers and Lights Out into one conversation about manufacturing growth, automation, and the real numbers behind machine tool investments. Surrounded by machines making chips all around us, we dive into what actually drives smart capital expenditures in a modern machine shop.
Throughout the episode, we unpack the balancing act between financial discipline and strategic growth. From twin-spindle turning centers to automated five-axis workflows, we discuss how manufacturers should think about throughput, spindle utilization, labor constraints, machine consolidation, and long-term capacity planning. More importantly, we explore how shops can avoid the trap of simply buying equipment because it looks exciting instead of because it solves a real operational need.
We also pull back the curtain on how Hill Manufacturing evaluates new opportunities and plans for future growth. Mike walks through a real-world example of assessing a major customer opportunity that could dramatically increase revenue, while simultaneously forcing hard decisions around automation, throughput targets, and production capacity. The result becomes a practical conversation about how manufacturers should approach ROI calculations, CapEx strategy, and investing in capability before they absolutely need it.
Along the way, we tackle one of the biggest misconceptions around automation: that it's about replacing people. In reality, we believe automation is about freeing skilled employees from repetitive, low-value tasks so they can focus on setups, process improvement, and higher-level problem solving. Whether it's unattended machining, machine monitoring, or smarter workflows, this episode is ultimately about building manufacturing businesses that run more efficiently, scale more intelligently, and create more freedom for the people inside them.
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If you're like most shop owners, HR, payroll, and benefits are necessary evils—important, but far from the reason you got into manufacturing in the first place. Yet those "back-office" functions can quietly drain your time, introduce risk, and even limit your ability to attract and retain great people.
In this episode of Buy the Numbers, Mike sits down with Jon from Thrive PEO to unpack one of the most misunderstood tools available to small and mid-sized manufacturers: the Professional Employer Organization (PEO). What starts as a conversation about payroll quickly expands into a broader discussion about risk management, employee benefits, compliance, and how to build a business that can punch above its weight class.
They break down common myths—like "we're too small" or "it's just outsourced payroll"—and reveal how PEOs actually create leverage. From accessing Fortune 500-level benefits to removing administrative burdens and reducing liability, this episode reframes HR from a cost center into a strategic advantage.
But beyond the numbers, this conversation is really about focus. What happens when you reclaim hours every week? What could you do if you stopped worrying about compliance, payroll taxes, and benefits administration—and started reinvesting that time into growth, people, and profitability?
If you've ever felt stretched thin trying to manage everything yourself, this episode might just introduce the "easy button" your business didn't know it needed.
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Breaking the Ceiling: Systems, Data, and the Truth About Scaling a Machine Shop, Ep #44
Manufacturing will humble you—no matter how good you get. I was talking with someone recently about how this might be the only industry where you can perform at a world-class level and still lose money on scrap. That's just the reality we operate in. So the question becomes: how do you build a business that can actually handle that kind of pressure?
In this episode of Buy the Numbers, I sit down with Scott Shortess—someone I've known and trusted for years—to talk through what it really takes to break through that next level of growth. We've both seen shops get stuck. Flat revenue, constant firefighting, and that feeling that no matter what you do, you're not gaining ground. I've been there myself.
For me, one of the biggest shifts came when I realized I couldn't scale without better systems, processes, and visibility. Scott shares a similar journey—moving from a legacy system that no longer fit the business to something that completely transformed how his shop operates. And I've seen that transformation firsthand. It's not just about better data—it's about changing how your entire organization thinks and works.
We also get into the reality of what's happening right now with AI, custom-built systems, and the temptation to "just figure it out yourself." I've seen a lot of people go down that road. And while it can work, the bigger question is: is that really the best use of your time as a business owner?
At the end of the day, this episode is about clarity. When you have the right systems in place, you stop guessing. You stop reacting. And you start making decisions with confidence. That's what allows you to grow—and just as importantly, actually enjoy the business you've built.
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What actually makes leadership work in a manufacturing environment? Is it KPIs, lean systems, and dashboards? Or is it something far more human?
In this episode of Buy the Numbers, I sit down with Jason Woodard, COO of Geislinger Corporation and author of Manufacturing Leadership That Works, to unpack the leadership principles that drive real operational performance.
While the conversation touches on KPIs, accountability, and operating cadence, the foundation is surprisingly simple: trust. Jason argues that before you can improve numbers, you have to earn credibility with your team through transparency, vulnerability, and consistency.
The discussion explores the common traps leaders fall into, especially believing they're being kind by avoiding difficult conversations. In reality, that avoidance slowly erodes culture, drives away high performers, and lowers organizational standards. Jason shares practical examples of balancing empathy with accountability, and how clarity of expectations is the key to holding teams responsible without becoming the "jerk boss."
From there, the conversation moves into operational discipline. Jason walks through the core KPIs every manufacturing business should track, why safety-quality-delivery-cost is the right order, and how leading indicators often reveal problems long before financials do. He also explains how daily, weekly, and monthly meeting cadence builds alignment and eliminates surprises.
This episode blends leadership philosophy with actionable operational structure. Whether you're leading five people or five hundred, the takeaway is clear: strong culture drives strong numbers, and both require intentional leadership.
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CMMC is no longer something manufacturers can afford to ignore.
If you're doing work in the defense supply chain—or even thinking about it—this is quickly becoming a requirement, not a "nice to have." And what makes it challenging is that it's not just about passing an audit. It's about how your entire business handles data, systems, and security.
In this episode of Buy the Numbers, we break down what CMMC actually means for manufacturers in practical terms. What does it require? What does it cost? And how do you even begin to approach something that touches everything from your ERP to who can access your building?
We walk through the full scope of compliance—from documentation and system requirements to concepts like FedRAMP, POAMs, and shared responsibility across your vendor network. We also dig into the financial side, including how to think about ROI, the real cost and timeline, and why this could become a barrier to entry for some shops.
If you're unsure whether CMMC applies to you—or how serious you need to take it yet—this episode will give you a clear, practical starting point.
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Most of the time on Buy the Numbers, we focus on revenue growth, margin improvement, cash flow strategy, or capital investments. But in this episode, we turn our attention to something many manufacturers rarely question: utility expenses.
Electricity. Gas. Water. Sewer. Waste.
For most of us, these bills show up, we pay them, and we move on. They're viewed as fixed costs of doing business. But what if they're not as fixed as we think?
In this episode, I'm joined by Lori Demeyer and Leticia Lawson from CliftonLarsonAllen to talk about utility assessments — what they are, how they work, and where manufacturers may be leaving real money on the table.
We discuss exemption certificates, rate classifications, time-of-use billing, meter configurations, and why businesses in certain states may have more opportunity than they realize. Most importantly, we walk through the process and risk profile so owners can decide if it's worth exploring.
If you've ever assumed your utility bills are simply "the cost of doing business," this conversation may change how you think about one of the most overlooked lines on your P&L.
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Too many manufacturers treat taxes as a once-a-year compliance exercise. You gather the documents, sign the return, write the check, and move on. But the reality is that tax planning is one of the most powerful strategic tools available to business owners, especially in capital-intensive industries like manufacturing.
In this episode of Buy the Numbers, I'm joined by Dylan Valentyn and Julie Helms from CliftonLarsonAllen to walk through what manufacturers should actually be thinking about as they prepare their 2025 returns and look ahead to 2026. This conversation builds on recent tax law changes and focuses less on loopholes and more on decision-making, timing, and tradeoffs.
We talk about accounting method changes, bonus depreciation, R&D tax credits, inventory strategies, and real estate considerations, but always through the lens of practicality. Just because you can take a deduction doesn't always mean you should. The right answer depends on cash flow, growth plans, ownership structure, and even your long-term exit strategy.
If you've ever wondered whether you're leaving money on the table or pulling the wrong levers at the wrong time, this episode is a reminder that the biggest tax wins usually come from planning ahead, asking better questions, and having the right advisors in your corner.
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Quality is often treated like a cost center in manufacturing. Something we have to do to satisfy customers, auditors, or certifications. But in my experience, quality is much more than that. It's one of the biggest drivers of cash flow, reputation, and long-term profitability in a shop. In this episode of Buy the Numbers, I sat down with Mehul from Ground Control to talk through the real, often hidden, cost of quality.
Our conversation starts with a simple but critical idea: parts don't get paid for unless the paperwork is right. You can machine a perfect part, ship it on time, and still watch payment get delayed weeks or months because an inspection report or FAI is missing or incorrect. That reality reframes quality documentation from "extra work" into a core financial process.
We walk through the full value chain of quality, from inspection planning and bubbled prints to in-process checks, scrap, rework, and external escapes. Along the way, we talk about where shops lose the most time and money, how better systems can prevent problems before they happen, and why catching issues internally is always cheaper than letting them reach the customer.
This episode is a practical look at quality as prevention, protection, and leverage. If you've ever dealt with late payments, chargebacks, rejected paperwork, or rework that quietly eats margin, this conversation will change how you think about the true cost of quality.
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