Robot doctors are still years away, not least because of their cold hands and stilted bedside manner. Yet the transformational power of technology is nowhere more obvious than in healthcare, where data is reshaping diagnostics, implantable sensors are saving lives, and digital video has opened up new opportunities for virtual care. Our guests, Shirlee Sharkey, CEO of in-home care provider Saint Elizabeth Healthcare, and Felicia Kontopidis, a nurse and clinical practice coach, agree that technology is changing everything—but you can't automate the human touch.

Part three of three. To read the skills report, go to www.rbc.com/humanswanted