Candid Comms podcast with Rachel Miller

Anne-Marie Lacey is a multi-award-winning Chartered PR practitioner, strategic adviser and Senior Lecturer at Newcastle University.

She combines real-world experience with evidence-based thinking to develop strategic communicators and strengthen the profession.

Her career spans agency, consultancy, in-house advisory and higher education, having worked with organisations in the lifestyle, leisure and entertainment sectors, including some of the world's best-known brands.

A CIPR Fellow and recipient of the Sir Stephen Tallents Medal, Anne-Marie has lived the membership journey, spending almost 15 years volunteering across the Institute, from Student Representative to Board Director. Those experiences have given her a unique perspective on the strengths of the Institute and the opportunities to do even more for members.

The news was announced this week that she's currently standing for CIPR President-Elect 2027.

I've known her for nearly a decade and wanted to give my listeners a chance to find out more about the news and her reasons for putting her hat in the ring.

Listen to discover:

Thank you for tuning in.

Rachel

Show notes can be found at allthingsic.com/podcast

Stephen Waddington is a professional advisor at Wadds Inc. and PhD researcher at Leeds Business School who supports agencies and in-house teams across a range of management, corporate communications and public relations issues.

In this episode of the Candid Comms podcast, Rachel interviews Stephen about his latest book, AI for PR, which has just been published by Kogan Page. He co-edited the book with Ben Verinder and it is out now.

Use the code CANDIDCOMMS on the koganpage.com website to save 25% off your order.

Thank you for tuning in.

Rachel

Show notes can be found at allthingsic.com/podcast

In this special episode of the Candid Comms podcast, you'll hear the speech Rachel Miller gave at her book launch.

She hosted an event on 30 April 2026, to mark the publication of Successful Change Communication: how to inform, involve and inspire employees. 

Tune in to discover her speech from the night, the story behind the book, the process and her thoughts on communicating change successfully.

Signed copies can be purchased via allthingsic.com.

Or use the code CANDIDCOMMS on the koganpage.com website to save 25% off your order.

Thank you for tuning in.

In this episode, Rachel examines the language of change communication.

From hyperbole and jargon, to the need for clear language choices, listen in while she gets to the heart of the matter. 

See allthingsic.com/podcast to find the show notes for this episode. 

Signed copies of Rachel's books can be purchased via her website. 

Internal Communication Strategy: how to design, develop and transform your organizational communication was published by Kogan Page in 2024.

Successful Change Communication: how to inform, involve and inspire employees has just been published by Kogan Page. 

You can order (unsigned) copies via koganpage.com and use the code CANDIDCOMMS to save 25% at the checkout. 

Thank you to Miss Miller for voicing the middle part of this episode. 

This season of Candid Comms is brought to you by All Things IC. It has been produced by Fynn Gentle.

See allthingsic.com/podcast to check out all the episodes and show notes. 

In this episode, Rachel shares how she organises change communication and reveals her change clusters model. 

You'll discover what the clusters are, why knowing how many changes you are communicating is crucial and how to organise change in your workplace.

See allthingsic.com/podcast to find the show notes for this episode. 

Signed copies of Rachel's books can be purchased via her website. 

Internal Communication Strategy: how to design, develop and transform your organizational communication was published by Kogan Page in 2024.

Successful Change Communication: how to inform, involve and inspire employees has just been published by Kogan Page. 

You can order (unsigned) copies via koganpage.com and use the code CANDIDCOMMS to save 25% at the checkout. 

Thank you to Miss Miller for voicing the middle part of this episode. 

This season of Candid Comms is brought to you by All Things IC. It has been produced by Fynn Gentle.

See allthingsic.com/podcast to check out all the episodes and show notes. 

In this episode, Rachel reveals details of a change communication model she uses with All Things IC's clients. 

You'll discover what the change communication cloverleaf is, why successful change comms isn't down to luck, and how to use it to analyse and assess your own organisation.

See allthingsic.com/podcast to find the show notes for this episode. 

Signed copies of Rachel's books can be purchased via her website. 

Internal Communication Strategy: how to design, develop and transform your organizational communication was published by Kogan Page in 2024.

Successful Change Communication: how to inform, involve and inspire employees is out on 3 April 2026 in the UK and rest of world and 30 April 2026 in the US. It has been published by Kogan Page. 

You can order (unsigned) copies via koganpage.com and use the code CANDIDCOMMS to save 25% at the checkout. 

Thank you to Miss Miller for voicing the middle part of this episode. 

This season of Candid Comms is brought to you by All Things IC. It has been produced by Fynn Gentle.

See allthingsic.com/podcast to check out all the episodes and show notes. 

This episode of the Candid Comms podcast focuses on Rachel's new book, which is about to be published.

You'll discover the history behind it, how the book came to be and what you can expect.

Rachel has written two books. Internal Communication Strategy: design, develop and transform your organizational communication was published in 2024.

Successful Change Communication: how to inform, involve and inspire employees is being published by Kogan Page in April 2026.

Rachel's books are available to order or pre-order today from your favourite bookshop. Or use the code CANDIDCOMMS via www.koganpage.com to save 25%.

Resources:

See the All Things IC Inner Circle page of Rachel's website to find out more about the next cohort: https://www.allthingsic.com/1-2-1/the-all-things-ic-inner-circle/

Full show notes can be found at www.allthingsic.com/podcast

Useful links:

Explore the All Things IC Live website and purchase tickets

Add your name to receive Rachel's monthly Water Cooler newsletter.

All show notes: allthingsic.com/podcast.

Rachel's All Things IC website, featuring 1800 free blog posts.

All Things IC Online Masterclasses, where you can enrol in training.

Find Rachel on Instagram @rachelallthingsic or LinkedIn.

Rachel Miller,

This episode of the Candid Comms podcast launches season eight.

Thank you for tuning in!

Rachel has written two books. Internal Communication Strategy: design, develop and transform your organizational communication is out now.

Her upcoming book, Successful Change Communication: how to inform, involve and inspire employees, will be published by Kogan Page in April 2026.

Resources:

See the All Things IC Inner Circle page of Rachel's website to find out more about the next cohort: https://www.allthingsic.com/1-2-1/the-all-things-ic-inner-circle/

Full show notes can be found at www.allthingsic.com/podcast

Useful links:

Explore the All Things IC Live website and purchase tickets

Add your name to receive Rachel's monthly Water Cooler newsletter.

All show notes: allthingsic.com/podcast.

Rachel's All Things IC website, featuring 1800 free blog posts.

All Things IC Online Masterclasses, where you can enrol in training.

Find Rachel on Instagram @rachelallthingsic or LinkedIn.

Rachel Miller,

This episode of the Candid Comms podcast marks the end of 2025.

Thank you for tuning in this year.

Resources in this episode:

See the All Things IC Inner Circle page of Rachel's website to find out more about the next cohort: https://www.allthingsic.com/1-2-1/the-all-things-ic-inner-circle/

Full show notes can be found at www.allthingsic.com/podcast

Order Rachel's books

Rachel has written two books. Internal Communication Strategy: design, develop and transform your organizational communication is out now. You can order it via your favourite bookstore or find it online including Amazon (affiliate link), Waterstones, Barnes & Noble and Foyles. Or see the All Things IC website to order a signed limited edition.

Her upcoming book, Successful Change Communication: how to inform, involve and inspire employees, will be published by Kogan Page in 2026. It is available to pre-order today from your favourite bookshop. Or use the code CANDIDCOMMS via Koganpage.com to save 25%.

Useful links:

Explore the All Things IC Live website and purchase tickets

Add your name to receive Rachel's monthly Water Cooler newsletter.

All show notes: allthingsic.com/podcast.

Rachel's All Things IC website, featuring 1800 free blog posts.

All Things IC Online Masterclasses, where you can enrol in training.

Find Rachel on Instagram @rachelallthingsic or LinkedIn.

Rachel Miller,

This episode of the Candid Comms podcast is for you if you are a comms leader.

Maybe you’re a head of comms, a chief communications officer or senior IC manager.

If you are working in such a position, everything you say, everything you write, everything you advise feels up for scrutiny and it often is.

Bearing in mind my own experience from working in-house, I know how lonely it can be when you are at the top, when you are the most senior comms person inside your organisation.

What’s often missing is a sense of community, a safe space and a confidential sounding board where you can ask for help and test your ideas before going back into your organisation.

This is why the All Things IC Inner Circle exists. I launched them in 2020 and have been running cohorts since 2021.

Six in-house IC pros and I work together for three months at a time via masterminds and power hours. 

See the All Things IC Inner Circle page of Rachel's website to find out more about the next cohort: https://www.allthingsic.com/1-2-1/the-all-things-ic-inner-circle/

Full show notes can be found at www.allthingsic.com/podcast

Order Rachel's books

Rachel has written two books. Internal Communication Strategy: design, develop and transform your organizational communication is out now. You can order it via your favourite bookstore or find it online including Amazon (affiliate link), Waterstones, Barnes & Noble and Foyles. Or see the All Things IC website to order a signed limited edition.

Her upcoming book, Successful Change Communication: how to inform, involve and inspire employees, will be published by Kogan Page in 2026. It is available to pre-order today from your favourite bookshop. 

Useful links:

Explore the All Things IC Live website and purchase tickets

Add your name to receive Rachel's monthly Water Cooler newsletter.

All show notes: allthingsic.com/podcast.

Rachel's All Things IC website, featuring 1800 free blog posts.

All Things IC Online Masterclasses, where you can enrol in training.

Find Rachel on Instagram @rachelallthingsic or LinkedIn.

Rachel Miller,