This episode of the Candid Comms podcast is for you if you are a comms leader.

Maybe you’re a head of comms, a chief communications officer or senior IC manager.

If you are working in such a position, everything you say, everything you write, everything you advise feels up for scrutiny and it often is.

Bearing in mind my own experience from working in-house, I know how lonely it can be when you are at the top, when you are the most senior comms person inside your organisation.

What’s often missing is a sense of community, a safe space and a confidential sounding board where you can ask for help and test your ideas before going back into your organisation.

This is why the All Things IC Inner Circle exists. I launched them in 2020 and have been running cohorts since 2021.

Six in-house IC pros and I work together for three months at a time via masterminds and power hours. 

See the All Things IC Inner Circle page of Rachel's website to find out more about the next cohort: https://www.allthingsic.com/1-2-1/the-all-things-ic-inner-circle/

Full show notes can be found at www.allthingsic.com/podcast

Order Rachel's books

Rachel has written two books. Internal Communication Strategy: design, develop and transform your organizational communication is out now. You can order it via your favourite bookstore or find it online including Amazon (affiliate link), Waterstones, Barnes & Noble and Foyles. Or see the All Things IC website to order a signed limited edition.

Her upcoming book, Successful Change Communication: how to inform, involve and inspire employees, will be published by Kogan Page in 2026. It is available to pre-order today from your favourite bookshop. 

Useful links:

Explore the All Things IC Live website and purchase tickets

Add your name to receive Rachel's monthly Water Cooler newsletter.

All show notes: allthingsic.com/podcast.

Rachel's All Things IC website, featuring 1800 free blog posts.

All Things IC Online Masterclasses, where you can enrol in training.

Find Rachel on Instagram @rachelallthingsic or LinkedIn.

Rachel Miller,

I have just released dates for All Things IC Live 2026.

Our popular quarterly masterclass and mastermind will be taking place on 11 March, 13 May, 9 September and 9 December 2026.

These are in-person days in London, UK and if you are working in-house you're welcome to join us.

This latest episode of my Candid Comms podcast looks at what All Things IC Live is, how it works and what you can expect.

See the All Things IC Live site to book a ticket, read what your peers think and sign up to join us.

Full show notes can be found at www.allthingsic.com/podcast

See the All Things IC Inner Circle page of Rachel's website to find out more about the next cohort: https://www.allthingsic.com/1-2-1/the-all-things-ic-inner-circle/

Order Rachel's books

Rachel has written two books. Internal Communication Strategy: design, develop and transform your organizational communication is out now. You can order it via your favourite bookstore or find it online including Amazon (affiliate link), Waterstones, Barnes & Noble and Foyles. Or see the All Things IC website to order a signed limited edition.

Her upcoming book, Successful Change Communication: how to inform, involve and inspire employees, will be published by Kogan Page in 2026. It is available to pre-order today from your favourite bookshop. 

Useful links:

Explore the All Things IC Live website and purchase tickets

Add your name to receive Rachel's monthly Water Cooler newsletter.

All show notes: allthingsic.com/podcast.

Rachel's All Things IC website, featuring 1800 free blog posts.

All Things IC Online Masterclasses, where you can enrol in training.

Find Rachel on Instagram @rachelallthingsic or LinkedIn.

Rachel Miller,

What role does artificial intelligence (AI) play inside organisations?

How can we set ourselves up for success?

In this podcast episode you'll discover one thing to know, one thing to do and one thing to think about, when it comes to AI implementation and communication.

Full show notes can be found at www.allthingsic.com/podcast

See the All Things IC Inner Circle page of Rachel's website to find out more about the next cohort: https://www.allthingsic.com/1-2-1/the-all-things-ic-inner-circle/

Order Rachel's books

Rachel has written two books. Internal Communication Strategy: design, develop and transform your organizational communication is out now. You can order it via your favourite bookstore or find it online including Amazon (affiliate link), Waterstones, Barnes & Noble and Foyles. Or see the All Things IC website to order a signed limited edition.

Her upcoming book, Successful Change Communication: how to inform, involve and inspire employees, will be published by Kogan Page in 2026. It is available to pre-order today from your favourite bookshop. 

Useful links:

Add your name to receive Rachel's monthly Water Cooler newsletter.

All show notes: allthingsic.com/podcast.

Rachel's All Things IC website, featuring 1800 free blog posts.

All Things IC Online Masterclasses, where you can enrol in training.

Find Rachel on Instagram @rachelallthingsic or LinkedIn.

Rachel Miller,

Do you need to write an internal communication strategy?

If you're not sure where to start, or the format it needs to be in, you're in the right place.

In this podcast episode you'll discover one thing to know, one thing to do and one thing to think about, when it comes to creating an IC strategy. 

Full show notes can be found at www.allthingsic.com/podcast

See the All Things IC Inner Circle page of Rachel's website to find out more about the next cohort: https://www.allthingsic.com/1-2-1/the-all-things-ic-inner-circle/

Order Rachel's books

Rachel has written two books. Internal Communication Strategy: design, develop and transform your organizational communication is out now. You can order it via your favourite bookstore or find it online including Amazon (affiliate link), Waterstones, Barnes & Noble and Foyles. Or see the All Things IC website to order a signed limited edition.

Her upcoming book, Successful Change Communication: how to inform, involve and inspire employees, will be published by Kogan Page in 2026. It is available to pre-order today from your favourite bookshop. 

Useful links:

Add your name to receive Rachel's monthly Water Cooler newsletter.

All show notes: allthingsic.com/podcast.

Rachel's All Things IC website, featuring 1800 free blog posts.

All Things IC Online Masterclasses, where you can enrol in training.

Find Rachel on Instagram @rachelallthingsic or LinkedIn.

Rachel Miller,

This episode examines peers and why they matter for internal communication.

You'll discover one thing to know, one thing to do and one thing to think about.

Rachel discusses why having a strong peer network matters for IC professionals. 

She also analyses opportunities for peers inside organisations and why they are beneficial. 

Full show notes can be found at www.allthingsic.com/podcast

See the All Things IC Inner Circle page of her website to find out more about the next cohort: https://www.allthingsic.com/1-2-1/the-all-things-ic-inner-circle/

Order Rachel's books

Rachel has written two books. Internal Communication Strategy: design, develop and transform your organizational communication is out now. You can order it via your favourite bookstore or find it online including Amazon (affiliate link), Waterstones, Barnes & Noble and Foyles. Or see the All Things IC website to order a signed limited edition.

Her upcoming book, Successful Change Communication: how to inform, involve and inspire employees, will be published by Kogan Page in 2026. It is available to pre-order today from your favourite bookshop. 

Useful links:

Add your name to receive Rachel's monthly Water Cooler newsletter.

All show notes: allthingsic.com/podcast.

Rachel's All Things IC website, featuring 1800 free blog posts.

All Things IC Online Masterclasses, where you can enrol in training.

Find Rachel on Instagram @rachelallthingsic or LinkedIn.

Rachel Miller,

What is relevancy?

Why does it matter for internal communication?

Rachel has written two books. Internal Communication Strategy: design, develop and transform your organizational communication is out now. You can order it via your favourite bookstore or find it online including Amazon (affiliate link), Waterstones, Barnes & Noble and Foyles. Or see the All Things IC website to order a signed limited edition.

Her upcoming book, Successful Change Communication: how to inform, involve and inspire employees, will be published by Kogan Page in 2026. It is available to pre-order today from your favourite bookshop. 

Useful links:

Add your name to receive Rachel's monthly Water Cooler newsletter.

All show notes: allthingsic.com/podcast.

Rachel's All Things IC website, featuring 1800 free blog posts.

All Things IC Online Masterclasses, where you can enrol in training.

Find Rachel on Instagram @rachelallthingsic or LinkedIn.

Rachel Miller,

Who should write an internal communication strategy?

Does it have to be the most senior comms pro?

What inputs should you use?

Rachel has discussed this topic in detail in this episode of her Candid Comms podcast.

Full show notes can be found at www.allthingsic.com/podcast

Rachel has written two books. Internal Communication Strategy: design, develop and transform your organizational communication is out now. You can order it via your favourite bookstore or find it online including Amazon (affiliate link), Waterstones, Barnes & Noble and Foyles. Or see the All Things IC website to order a signed limited edition.

Her upcoming book, Successful Change Communication: how to inform, involve and inspire employees, will be published by Kogan Page in 2026. It is available to pre-order today from your favourite bookshop. 

Use the code CANDIDCOMMS to remove 25% at the checkout.

Useful links:

Add your name to receive Rachel's monthly Water Cooler newsletter.

All show notes: allthingsic.com/podcast.

Rachel's All Things IC website, featuring 1800 free blog posts.

All Things IC Online Masterclasses, where you can enrol in training.

Find Rachel on Instagram @rachelallthingsic or LinkedIn.

Rachel Miller,

Why is internal communication important during an organisational crisis?

Rachel welcomes Alison Arnot to the Candid Comms podcast. 

Alison is an award-winning consultant, trainer, speaker and author with over 25 years' experience in PR, internal communication and crisis communication.

Based in Scotland and working globally, she is a specialist in internal crisis communication preparedness and training, and author of Internal Communication in Times of Crisis: How to secure employee trust, support and advocacy in crisis situations.

During this interview, Rachel and Alison discuss what crisis comms is, how to reduce harm and the crucial role of internal communication.

Full show notes can be found at www.allthingsic.com/podcast

Rachel has written two books. Internal Communication Strategy: design, develop and transform your organizational communication is out now.

You can order it via your favourite bookstore or find it online including Amazon (affiliate link), Waterstones, Barnes & Noble and Foyles. Or see the All Things IC website to order a signed limited edition.

Her upcoming book, Successful Change Communication: how to inform, involve and inspire employees, will be published by Kogan Page in 2026. It is available to pre-order today from your favourite bookshop. 

Useful links:

Add your name to receive Rachel's monthly Water Cooler newsletter.

All show notes: allthingsic.com/podcast.

Rachel's All Things IC website, featuring 1800 free blog posts.

All Things IC Online Masterclasses, where you can enrol in training.

Find Rachel on Instagram @rachelallthingsic or LinkedIn.

Rachel Miller,

Do you need to build a business case for investment in your internal communication?

Perhaps your internal communication team needs to expand, or your channels need refreshing.

If you need to write a business case, you're in the right place.

Full show notes can be found at www.allthingsic.com/podcast

Rachel has written two books. Internal Communication Strategy: design, develop and transform your organizational communication is out now. You can order it via your favourite bookstore or find it online including Amazon (affiliate link), Waterstones, Barnes & Noble and Foyles. Or see the All Things IC website to order a signed limited edition.

Her upcoming book, Successful Change Communication: how to inform, involve and inspire employees, will be published by Kogan Page in 2026. It is available to pre-order today from your favourite bookshop. 

You can save 25% off any Kogan Page book via koganpage.com using the code CANDIDCOMMS.

Add your name to receive Rachel's monthly Water Cooler newsletter.

All show notes: allthingsic.com/podcast.

Rachel's All Things IC website, featuring 1800 free blog posts.

All Things IC Online Masterclasses, where you can enrol in training.

Find Rachel on Instagram @rachelallthingsic or LinkedIn.

Rachel Miller,

Welcome to the Candid Comms podcast. This show launches season seven.

In this episode, you'll discover what's coming up in this season.

Rachel also shares news about her trip to Australia in September 2025.

Full show notes can be found at www.allthingsic.com/podcast

Rachel has written two books. Internal Communication Strategy: design, develop and transform your organizational communication is out now. You can order it via your favourite bookstore or find it online including Amazon (affiliate link), Waterstones, Barnes & Noble and Foyles. Or see the All Things IC website to order a signed limited edition.

Her upcoming book, Successful Change Communication: how to inform, involve and inspire employees, will be published by Kogan Page in 2026. It is available to pre-order today from your favourite bookshop. 

Useful links:

Add your name to receive Rachel's monthly Water Cooler newsletter.

All show notes: allthingsic.com/podcast.

Rachel's All Things IC website, featuring 1800 free blog posts.

All Things IC Online Masterclasses, where you can enrol in training.

Find Rachel on Instagram @rachelallthingsic or LinkedIn.

Rachel Miller,