Episode recap:

This week’s guest is psychologist and author Dr. Caroline Fleck. Our conversation focused on the concept of validation as a leadership tool, exploring its importance in building connections, resolving conflicts, and fostering emotional well-being in both personal and professional settings. Dr. Fleck shared her experiences and insights on validation skills, emphasizing their transformative potential across various domains and their role in creating a culture of acceptance and belonging. The discussion also touched on how the adverse effects of technology will potentially affect empathy and communication. Marcel and his guest also touched on the importance of mindfulness and self-compassion in leadership and personal growth.

Bio:

Caroline Fleck, PhD, is a licensed psychologist, an adjunct clinical instructor at Stanford University, and a business consultant. She received her doctorate in psychology and neuroscience from Duke University and holds a BA in English and psychology from the University of Michigan. She is an expert in evidence-based treatments for individuals, couples, and parents, including DBT and cognitive behavioral therapy. She is renowned for her ability to help people make critical but challenging changes and is one of Silicon Valley’s most sought-after psychotherapists.

Quotes: 

• "Validation shows that you're there, you get it, and you care. It is a way of communicating mindfulness, understanding, and empathy, so another person feels accepted—so they feel seen and heard." 

Takeaways: 

• Pause before responding to someone's issue and ask: "Should I validate their experience or immediately try to solve the problem?" 

Timestamps: 

00:00 Welcome and Introduction

Conclusion: 

Validation is a simple but powerful way to strengthen trust and connection in both work and personal relationships. When we listen to understand rather than fix, we make space for honesty and closeness. This shift encourages better communication and helps people feel respected and safe. In a world that often moves too fast, taking time to truly hear someone can make all the difference. It’s a skill that builds stronger teams, deeper bonds, and more thoughtful conversations. 

Links/Resources: 

Website: https://www.drcarolinefleck.com/  

IG: https://www.instagram.com/ 

TikTok: https://www.tiktok.com/@drcarolinefleck  

Link

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