In this episode of ON AIR, hosts Joe Jones and Dave Chatmon are joined by Technical Training Manager Doug Smiley to explore how the BuildATech Friends and Family program is transforming lives and strengthening the HVAC industry. From tackling the technician shortage to sharing stories of perseverance, mentorship, and career discovery, this conversation highlights how one idea grew into a nationwide movement that connects people to meaningful, hands-on careers.

You’ll hear how Lennox trainers and dealers are helping everyday people, from recent graduates to career changers, find purpose, confidence, and long-term success in the trades. It’s an inspiring look at how investing in people not only builds technicians—it builds the future of our industry.

ON AIR is a Lennox Learning Solutions Production.