Changing The Sales Game

Connie's motivational quote for today is by – Jeff Bezos, "If you're competitor-focused, you have to wait until there is a competitor doing something. Being customer-focused allows you to be pioneering'"

YouTube: https://youtu.be/SjbCoENJYzM

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I love speaking about sales and communicating effectively with our prospects and clients. Of course, there is another side to sales which is sales support. Often that support comes through back-office staff and call center folks.

I believe we really do need a team of people to be able to stay on top of all the new technology, real client engagement, and providing deliverables as promised.

So how do we build behind-the-scenes support? Glad you asked!

About Richard Blank:

Richard's journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking styles backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers.

Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.

Richard has been the Chief Executive Officer of Costa Rica's Call Center since 2008. He holds a bachelor's degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.

How to Get in Touch With Richard Blank:

Website: https://costaricascallcenter.com/

Email: [email protected]

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LinkTree: https://linktr.ee/conniewhitman

Download Free Communication Style Assessment: https://www.changingthesalesgame.com/communication-style-assessment

All-Star Community: https://changingthesalesgame.mykajabi.com/All-Star-Community

Subscribe and listen to the Changing the Sales Game Podcast on your favorite podcast streaming service or on YouTube. New episodes post every week - listen to Connie dive into new sales and business topics or problems you may have in your business.

Connie's motivational quote for today is by Tiffani Bova: "How you sell matters. What your process is matters. But how your customers feel when they engage with you matters more."

Watch this episode on YouTube.

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WOW, is this quote true for me! When I started my sales consulting firm 21 years ago, I sat down and reflected on what made me so successful as a sales representative. The bottom line, I'm honest, in integrity all the time, and view my role in sales as educating the client to make an informed and profitable decision.

After reflecting, I realized I had always used a 7 Step Sales Process that logically and emotionally built deep client relationships that have lasted over the long term as well as providing referrals to my client's friends, family, and other business people. After 40 years of being successful in sales, it all boils down to building life-long relationships!

My philosophy is simple, I call it the hat trick of sales. It's a win/win/win formula so everyone in the equation comes out a winner.

About Dr. Nadia Brown:

Dr. Nadia holds a doctoral degree in Organizational Leadership and is passionate about helping women become more authentic, confident leaders who take charge of their careers. She is a sales strategist, consultant, trainer, and founder of The Doyenne Agency. A sales agency that works with business owners, companies, and corporations to multiply revenue and awaken the consistent closer within your sales team using the Consistent Sales Method™.

How to Get in Touch With Dr. Nadia Brown:

• Website

• Email

• Free Gift - Discover Your Sales Blindspot Quiz

• Book: Sell Like a Lady: How to Master Sales with Dignity, Class & Grace

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Connie's Website

Connie's LinkTr.ee

Connie's #1 International Bestseller Book - ESP (Easy Sales Process): 7-Step to Sales Success

Download the FREE Communication Style Assessment

Join our All-Star Community

Subscribe and listen to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes are posted every week on Web Talk Radio. Listen to Connie dive into new sales and business topics or problems you may have in your business.

Connie's motivational quote for today is by – Lawrence J. Peter, “If you don't know where you are going, you will probably end up somewhere else."

YouTube: https://youtu.be/0S6XbXdZmWk

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Today’s quote actually made me pause and reflect on my own business journey over the past 21 years and knowing where I was going was not always clear or easy to define! 

I know for me as a business owner, finding the next step is important yet I have also learned that moving forward, even if a misstep is still good and allows for easier shifts and pivots.  It also allows for learning and defining what is working and what changes are needed along the way. 

So is there an easier way to grow a business using goals to support long-term solutions that stick? 

About Amanda HarNess:  

Amanda is the owner of Business Excelerated and works with service-based organizations to resolve the problems that are keeping owners from achieving their business goals.

With a focus on growth strategy, people & leadership, and change navigation her clients can close the gap between where they are now and where they want to be. She helps owners determine real goals, supports them to increase the speed of execution, and provides long-term solutions that stick.

How to Get in Touch With

Website:  http://www.businessexcelerated.com/

Email:  [email protected]

Free Gift 7 Early Warning Signs of Leadership Breakdown:  https://bit.ly/EarlyWarningSignsofLeadershipBreakdown

Stalk me online!

LinkTree: https://linktr.ee/conniewhitman

Download Free Communication Style Assessment: https://www.changingthesalesgame.com/communication-style-assessment 

All-Star Community:  https://changingthesalesgame.mykajabi.com/All-Star-Community

Subscribe and listen to the   on your favorite podcast streaming service or on YouTube.  New episodes post every week - listen to Connie dive into new sales and business topics or problems you may have in your business.

Connie's motivational quote for today is by – Phil Jackson, “The strength of the team is each individual member. The strength of each member is the team!’”

YouTube: https://youtu.be/40fUX9wjEH0

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Leadership skills seem to change and evolve just as we humans change and evolve.  If COVID has taught us anything, it’s that change is inevitable and how we deal or react to that change will define how we show up as leaders.

Another piece of the puzzle to great leadership is the exchange of energy to help people within our teams or organizations to thrive not just survive using positive and encouraging feedback and support.

Leaders, we can no longer rest on our laurels or what used to work.  Today, the impact we make on our teams boils down to energy and how we yield this wonderful tool that we all have within us.  No exceptions!

About Kurt Bruckmann:

As an accomplished Athlete, Player, then as a Coach for over 25+ years, my guest and friend Kurt Bruckmann has always had an innate drive to lead by example and experience. He does this while helping Athletes in developing their understanding of performance through their combined physical, mental, and energy makeup in becoming the most complete athlete he or she desires. 

Transition is part of all sports and by assisting the Athlete in “Trusting the Process,“ through the empowerment of self-understanding, inner energy flow, and aligning with the mind and body, we create the opportunity in becoming the complete Athlete desired. “Our Mind, Body, and Energy is Our Power” not just in the Athletic Culture but in Life itself. 

How to Get in Touch With Kurt Bruckmann:

Email:   [email protected]

Stalk me online!

LinkTree: https://linktr.ee/conniewhitman

Download Free Communication Style Assessment: https://www.changingthesalesgame.com/communication-style-assessment 

All-Star Community:  https://changingthesalesgame.mykajabi.com/All-Star-Community

Subscribe and listen to the Changing the Sales Game Podcast on your favorite podcast streaming service or on YouTube.  New episodes post every week - listen to Connie dive into new sales and business topics or problems you may have in your business.

Connie's motivational quote for today is by David Brier: "If you don't give the market the story to talk about, they'll define your brand's story for you."

Watch this episode on YouTube.

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You have heard me say, "marketing and sales are two very different things." For me and my business, I feel like since COVID, marketing and rising above the noise have gotten even harder.

Also, I keep hearing more and more about my personal and business brand and am always reading and learning so I understand what all these terms and strategies are all about so I can choose wisely and showcase who I am and how I serve my clients. It doesn't seem to end!

When it comes to Marketing, there's been so much emphasis on "keeping up," and fitting in. But in a sea of noise and sameness, how can you truly stand out?

About Rachel Jenks:

Rachel, the Brand Boss, is going to share with us the power of OWN-ing Your Difference.

Rachel is the Brand Boss. With more than 23 years in Marketing and Communications, Rachel's passion is empowering you to rock your brand like a Boss. Her off-the-beaten-path career journey has spanned multiple roles in various countries, four cities, and three states. And she's had the opportunity to work with organizations of all sizes to amplify the power of their brands through brand strategy, consulting, and more. Rachel is also the host of The Brand Boss Show podcast and YouTube channel, a best-selling author, and an in-demand public speaker.

How to Get in Touch With Rachel Jenks:

• Website

• Email

Stalk me online!

Connie's Website

Connie's LinkTr.ee

Connie's #1 International Bestseller Book - ESP (Easy Sales Process): 7-Step to Sales Success

Download the FREE Communication Style Assessment

Join our All-Star Community

Subscribe and listen to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes are posted every week on Web Talk Radio. Listen to Connie dive into new sales and business topics or problems you may have in your business.

Connie's motivational quote for today is by – Dr. Seuss, "Why fit in when you were born to stand out."

YouTube: https://youtu.be/I_RrO8Ozpak

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It's so true. We were all born to stand out and share our gifts with the world. Yet, I know I have played safe and small over the years as I grew my confidence and my expertise – for me – in sales!

Promoting my business and myself took some practice and help from experts in the PR and advertising world. I believe we can't do everything that is needed in running and growing a business, especially when it comes to PR and advertising.

About Barry H. Cohen:

Barry is the author/co-author of two business books, 10 Ways to Screw Up an Ad Campaign and Startup Smarts, as well as a previous novel entitled Comin' Home. He has been a columnist for the media trade press, writing for both Radio & Records and Radio Ink magazines. When he is not writing his own books, he is helping other authors get their voices out into the world as a ghostwriter, editor, and publicist.

His career has spanned over 40 years in advertising and public relations, including broadcasting and serving as an ad agency principal. Barry has been a frequent guest speaker at trade shows and conferences on subjects ranging from effective advertising to publishing to entrepreneurship and has been featured in numerous media outlets. He is a native of New Jersey where he resides with his wife and their rescue dog.

How to Get in Touch With Barry H. Cohen:

Website: http://www.publishingmentors.com/

Email: u[email protected]

Free Gift: Email Barry for the free gift

Stalk me online!

LinkTree: https://linktr.ee/conniewhitman

Download Free Communication Style Assessment: https://www.changingthesalesgame.com/communication-style-assessment

All-Star Community: https://changingthesalesgame.mykajabi.com/All-Star-Community

Subscribe and listen to the Changing the Sales Game Podcast on your favorite podcast streaming service or on YouTube. New episodes post every week - listen to Connie dive into new sales and business topics or problems you may have in your business.

Connie's motivational quote for today is by Henry Ward Beecher: "A law is valuable, not because it is a law, but because there is a right in it."

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I know I have blind spots when it comes to business. Especially when it comes to legal matters. Just like many other business owners, I needed to hire an attorney to write my contracts for my corporate clients, the correct terms of agreement and privacy policy on my website, and the list goes on. My biggest fear is that I miss something that may come back to hurt me due to my innocence or ignorance. It won't matter either.

Watch this episode on YouTube.

About Mitchell C. Beinhaker, Esq:

Mitchell is a corporate attorney and business advisor who runs a solo legal/consulting practice, Beinhaker Law, representing business owners, entrepreneurs, executives, and professionals.

How to Get in Touch With Mitchell C. Beinhaker, Esq:

• Website

• Email

• Free Business Plan Template

Stalk me online!

Connie's Website

Connie's LinkTr.ee

Connie's #1 International Bestseller Book - ESP (Easy Sales Process): 7-Step to Sales Success

Download the FREE Communication Style Assessment

Join our All-Star Community

Subscribe and listen to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes are posted every week on Web Talk Radio. Listen to Connie dive into new sales and business topics or problems you may have in your business.

Connie's motivational quote for today is by Keith Ferrazzi: "The currency of real networking is not greed but generosity."

Watch this episode on YouTube.

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I find it fascinating that so many of my private, as well as my corporate clients, struggle with networking. I have found that most of my clients don't always know how to get invited or which networks to seek invitations from. Networking and referrals from happy clients have been one of my core values and habits that have created the success I have seen over the past 4 decades.

Here's the deal. We all know how important networking is. Whether you are a business owner or an employee within an organization, having a community that knows, likes, and trusts you is key to long-term success and will serve you over the long haul.

So here is my question for you to think about during the next 30 minutes: Are you playing the long game? If yes, then this show will help you navigate networking with ease!

About Blanca Perper:

Blanca was a lawyer for 25 years, the inventor of a patented email management system called Ingate, and the Founder of the Laws of Life Platform, a full-service digital marketing agency.

How to Get in Touch With Blanca Perper:

• Website

• Email

• Free Networking by Subscription

• Course

Stalk me online!

Connie's Website

Connie's LinkTr.ee

Connie's #1 International Bestseller Book - ESP (Easy Sales Process): 7-Step to Sales Success

Download the FREE Communication Style Assessment

Join our All-Star Community

Subscribe and listen to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes are posted every week on Web Talk Radio. Listen to Connie dive into new sales and business topics or problems you may have in your business.

Connie's motivational quote for today is by Sylvia Plath: "And by the way, everything in life is writable about, if you have the outgoing guts to do it, and the imagination to improvise. The worst enemy to creativity is self-doubt."

Watch this episode on YouTube.

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Two years ago, I wrote my book, ESP (Easy Sales Process): 7 Steps to Sales Success, which became a #1 international bestseller. It was exciting to create something that would help other business owners and salespeople grow their revenue using my proven 7-step process that has worked for me for 4 decades.

The ripple effect of the book was astonishing to me. It was a great authority builder but also a great marketing tool to showcase my business, my expertise, and how I could help and support others to make more sales, more money, and do it all through a place of love, care, and respect. It was so powerful and humbling!

At the time, I didn't know that publishing a book should have been a critical piece of my business plan all along. I had a blind spot about what marketing was and how to create a marketing strategy using a book.

Melanie and I are going to help us understand marketing and how to implement a plan that gets results.

About Melanie Herschorn:

Melanie Herschorn wants to make your book and brand sparkle online. As a book marketing strategist for coaches, consultants, and speakers worldwide, she's on a mission to support and empower her clients to create clear messaging and content that shines a light on their individuality, skillsets, and books.

With her unique combination of entrepreneurship, award-winning journalism, and PR experience, Melanie guides her clients to attract and nurture leads and position themselves as industry experts. Her new book, You Wrote The Book, Now What? The Nonfiction Author's Guide to Amplifying Your AUTHORity, launches next year. She also loves to provide book marketing tips and interview authors on her show, AUTHORity Marketing LIVE!

How to Get in Touch With Melanie Herschorn:

• Website

• Email

• Program: Amplify Your Authority

• Free Gift

Stalk me online!

Connie's Website

Connie's LinkTr.ee

Connie's #1 International Bestseller Book - ESP (Easy Sales Process): 7-Step to Sales Success

Download the FREE Communication Style Assessment

Join our All-Star Community

Subscribe and listen to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes are posted every week on Web Talk Radio. Listen to Connie dive into new sales and business topics or problems you may have in your business.

Connie's motivational quote for today is by Dave Ramsey: "You must gain control over your money or the lack of it will forever control you."

Watch this episode on YouTube.

Check Out These Highlights:

As I reflect on my career and business, for today's show topic, I realize how curious I have become about my relationship to money. I can clearly see all the ups and downs financially due to things that have been beyond my control.

So, I always try to look at the things I can control. What I've learned, I can only control myself and how I respond to situations. When the economy changes, and it always does, I am always grateful for our savings set aside for emergencies but also for my future! I believe it's about being aware of my current situation, having a plan to support my future objectives and goals, and knowing when to change my plan.

So I ask you, what's your relationship with money? Are you thinking, "Connie, I love money, I love spending my money, and money is great!" Or are you thinking, "Hmm, that's a very good question. I feel like I never have enough money, and no matter how hard I work, money seems to be hard for me to hold onto."

No matter which side you fall on with my questions, guess what? We all have money issues. So how do we dig in and change our relationship with money?

About Chella Diaz:

Chella knew at a very young age how to manage money, at 9 years old, she would go to the farmer's market and knew the vendors that had the best product at the lowest price. She purchased her car at 17 and her first home at 23.

For over 15 years, Chella has been on her spiritual journey. Chella has been hosting workshops to empower people to charge for their value and attract their ideal clients.

How to Get in Touch With Chella Diaz:

• Website

• Email

• Free Gift

Stalk me online!

Connie's Website

Connie's LinkTr.ee

Connie's #1 International Bestseller Book - ESP (Easy Sales Process): 7-Step to Sales Success

Download the FREE Communication Style Assessment

Join our All-Star Community

Subscribe and listen to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes are posted every week on Web Talk Radio. Listen to Connie dive into new sales and business topics or problems you may have in your business.