There are 46,000 public EV charging stations across the United States. But with 32% of charging stations down at any given time, maintaining them is a big challenge for the industry.

Minimizing charger downtime isn’t easy – differences in manufacturers, network providers, and utilities can mean wide variation in hardware or software between stations. That complexity can make fixing technical problems a challenge.

And that's exactly what our guest, ChargerHelp! Co-founder and CEO Kameale Terry, is working to solve.

ChargerHelp's purpose is to give EV drivers the best experience possible. It analyzes operational data about chargers across the US – and then sends skilled personnel to fix them when they're down.

Since the company's founding in 2020, ChargerHelp! has raised $2.75 million and racked up a powerful list of customers. But the mission isn't just technical – it's also human. ChargerHelp! hires local technicians, pays them a living wage, and works with partner groups to train new talent from underserved communities.

Emily sat down with Kameale to hear about how ChargerHelp! is building equity into an industry from the ground up, about Kameale’s unexpected detour into electric vehicles from nonprofits and banking, and how she and her co-founder Evette Ellis built ChargerHelp! into what it is today. 

Powerhouse is an innovation firm that works with leading global corporations to help them find, partner with, invest in, and acquire the most innovative startups in clean energy, mobility, and climate. Powerhouse Ventures backs seed-stage startups building innovative software to rapidly decarbonize our global energy and mobility systems. You can learn more at powerhouse.fund.

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